Merle Norman Cosmetics

I got my 2 month old daughter ears pierced here and the staff were great! Ashley introduces herself and told me the number of years experience she has piercing ears and with infants. Also took time measuring and making sure that the markings were even and had a second person’a opinion on it before starting. What’s nice is that they both pierced my daughters ears at the same time so that it’s less traumatizing to the parent and the baby. They were great and professional. I would highly recommend them over Clair’s

great facial and personalized service… 2 new facials which do a great job hydrating your skin

I love this place. Free express facials to give you a quick hydration. Free makeovers. Melinda & Carmen are amazing at licking colors that go with my skin tone. Cecilia gives great facials. & Shawnee does a great eyebrow. The Brazilian wax technician is amazing!!! I will be back there.

Very happy with all their products. Customer service is outstanding!

Reaons for «0» star rating:
* non-​delivery of goods or services you paid for
* unsatisfactory service after your purchase
* the failure to perform as it agreed to
Purchased eyelash extension service at Merle Norman Westminster from Shannon (sp?) prior to going out of town. With an hourly charge, the end total was exhorbantly overpriced which appears to be the result that Shannon (sp?) was slower as compared to other experienced persons and the product/​service result was of poor quality.
The eyelash started to fall out that day. Notified Shannon (sp?) who performed the service and who agreed to re-​do the eyelash extension without charge when I return to town. Upon my return, made the appointment and received an appointment confirmation from the Merle Norman Westminster location. On my way to the appointment, I was notified that they did not have the eyelash products available/​prepared and that they don’t perform that service in the Merle Norman Westminster location (which was where I originally had the appointment and the service is advertised!).
Spoke with the Merle Norman Westminster owner (Melinda) about the poor experience. The Merle Norman Westminster owner (Melinda) agreed that I should get a full refund. However, the Merle Norman Westminster owner (Melinda) has since failed to provide the full refund. Instead the Merle Norman Westminster owner (Melinda) did not return calls unless contacted multiple times and backtracked giving excuses on the poor quality service, operations and did a bait/​switch on providing the full cash refund switching to store credit.

I got my first facial ever today at Merle Norman ! It was AMAZING. and did i mention that it was COMPLIMENTARY? since it was my first time there, they gave me a neck and shoulder massage, steam mask treatment, pore minimizing facial, skin consultation, and an express makeover ! I am definitely coming back again ! It’s the highlight of Westminister mall! :D If you ever go, ask for Melissa! She’s very professional. Too bad she only works there on Thursdays! (She’s a hairdresser on the side)

Workers here are usually enthusiastic and knowledgeable, USUALLY!
I enjoy some of their products here, such as the lasting crème eyeliner in SLATE at 19 $, but you’ll have to buy a separate eyeliner brush for about $ 10. The crème eyeliner works best when you first buy it, but overtime the crème gets dry, making it hard to apply to your upper lid. Also, it might take a while to become good at using the brush and crème eyeliner, but with continuous use everyone can become an expert at applying it on! =) I must note that at times, the crème eyeliner DOES smudge if you don’t give it enough time to dry or if you apply too much.
I used to wear their flawless crème foundation which cost me $ 40 for one and the foundation brush is $ 20-​$ 25! However, I don’t wear their foundation anymore because I upgraded to bare minerals AHEM*!
Anyway, eyebrow waxing is OK here too at 10 – 15 $. A girl name DUNG used to work here and she was amazing at waxing, so it is unfortunate that she isn’t here anymore because the other workers cannot wax your eyebrows as good as she does. =(
Also, this place has free makeover sessions products and free gift samples only if you buy 2 or more products! The gifts usually comes with 3 – 4 traveling pieces in a cute pouch. But as a warning, these travel gift sets go fast and at times they aren’t even available until random months!
Also, if you sign up as a member with them you get a free makeover/​facial treatment on your birthday. =D

ok let me start off by saying I only gave this place 1 star because the woman shawnie was so dang nice. SO shout out to her. Unfortunately she did not do my make-​up a woman named carmen did and it was a ONE star treatment. Sad to say based on the decent reviews here I took a chance and had my make-​up done her for my friends wedding. OYE it was a sad situation. Let me just say that if I would have let this woman continue w/​the make up she put on me at first I would have looked like A HOOKER. I told her my dress was purple and she proceed to put lavender eye shadow on me w/​Raspberry lipstick!!! I kiindly pointed out that this was TOO MUCH and TOO BOLD which upset
she was less than thrilled w/​me at the end. It was horrible even w/​her corrections. I DO NOT recommend Carmen stay away unless you LOVE BOLD Colors and heavy applications. I had to run to the bathroom at target and tone down the hot mess she made of my face before going to the wedding.

The first time I came here and was greeted and assisted by Shawnie. She’s a very nice and helpful person. She doesn’t pressure you into anything and will assist you with whatever you are looking for. She’s also patience too. So I bought a couple of items and left. Today I came back to return 2 items and they have a 30 day return policy, I was 2 days away. This time Shawnie assisted me again and I thought I would have a hard time exchanging the products but Shawnie was nice about it. I told her that I heard great reviews for their Lipstick lipliner. So she took out a bunch of colors and let me try it on one by one. She was so helpful and after trying 5 – 7 colors I finally found a color I liked which she had recommended. If you ever go in there look for Shawnie, she’s the best.

I was in the mall shopping and by chance I was also thinking of getting my brows done sometime that day. I was feelin lame to drive to my regular waxing lady so I walked in here and was greeted by a warm nice lady named Shawnie. She did a fantastic job on my eyebrows! I loved it sooo much! Unlike other places where you feel rushed, she takes her time on you and does the job really really well. It wasn’t as painful as typical waxing and they use good quality ointments for your skin as well since they’re a seim-​spa place so no cheap ointments here. I’m definitely going back here for my facial waxing and will try their facials next time. Look for Shawnie!

It was my 1^st time @ Merle Norman today. I came in last week as a walk in to schedule an appt for a facial for today.
I just got back home from my appt and it wasn’t what I was exactly expecting. but I still give it 4 stars… here’s why:
When I asked for a facial, I was expecting a hour long relaxing session of peace and yeah. you know what to expect when you go to a spa!
I arrived to my appt and told my lady person (named Mina, whom was wonderful) I was here for my facial.
She then guides me to the sink, squirts me some facial cleanser, hands me a brush and tells me how to wash my face.
(At this point I was a tad confused, I thought I was going to like a back room, pull my hair up, and lay down on a bed and have them treat me!)
Basically, the $ 35 dollar facial is really a session on teaching you how to do-​it-​yourself. lol. (Oh, I should of known! What facial is that cheap?!)
After my do-​it-​myself cleansing, she then gave me the steam plus some type of serum, then mask. all in just about 15mins.
After all of that instructing, I got my face waxed.Ouch. It was fine, I am used to the pain and boy was I hairy!
I also got my makeup done & it was a little rushed towards the end b/​c she had another client that came in. (that’s ok)
Now I’m all made up & no where to go. lol.
I spent about $ 130(including tip) for a skin set, a facial cleansing brush, and a eye liner,.plus she didn’t charge me for the initial $ 35 (do it myself facial) and just charged me $ 35 for the waxing. (I guess it’s free if u get a service done)
I also got a few cool samples.
Really, I could of just washed my own face @ home, but I didn’t know that’s how they do it at Merle Norman’s!
At least she took care of my hair ass face and made me pretty. :)
Yes, I will come back eventually for a REAL facial.