Pure Nature Day Spa

I was just here last evening and had the facial and hour deep tissue massage. I have never been here before and got a good deal from Groupon.
The massage ok. It was relaxing but my problem was the massage therapist focused almost the entire hour on just my back. While my back is where I tend to be the most tense I would have like my arms, hands, feet and legs attended to as well.
The facial was also relaxing but I felt like the movements were rushed in a way. Also I feel like the esthetician’s tell everyone the same thing to try to sell them a more expensive package.
Overall it was just OK and I probably would not go back.

I received a Groupon deal as gift for the massage and facial. I won’t say much about the massage only that it was nice but done by a man and I didn’t expect that.
Anyway, OMG the facial was the worse experience I ever had at a spa! I’ve never had one so I didn’t know what to expect, nada, and God forbid people actually explain what they will do before they do it. All of a sudden I felt smothered like I was suffocating. It was from the steam. I hated it. I felt hot and I couldn’t breathe. I thought I was going to die! I almost ended the session right there, not knowing it barely started. And then she started to pinch or squeeze my blackheads. Lol to be fair since I’ve never had facial and the pore strips I bought didn’t work I had a ton. It was so painful. Because I couldn’t see for most of the session I was uncomfortable. It wasn’t her fault. This is apparently how a facial is done and I went in there blind. My skin did end up looking and feeling fabulous, so I can’t knock it too much. I should have done my research.
I may return for a massage because that was pretty good, and maybe for a facial if there’s an important event I’m going to.

The worst facial I have ever received. The woman had no idea what she was doing. It started with about ten minutes of putting product on and minimal facial massage, was mostly just running product into the skin and putting different products on. After that she did the extractions which were the most painful I ever experienced and had to tell her to stop because she didn’t know what she was doing. After that she applied the cold mask and said I had to wait ten minutes and she left the room. When she returned she put a bunch of products on my face and told me I was done. I had to wipe it all off because she didn’t even rub any of it in. Afterwards I told her it was not a good facial and she smiled and didn’t seem to care. From start to finish, it was horrible.
The hot stone massage was phenomenal and highly recommended! He used a good amount of pressure and fixed a lot of the kinks in my back. I bruise easily and told him beforehand, after the massage I didn’t not feel any pain or soreness. I would return for a massage but never another facial there.

I came with a coupon deal for a one hour massage. I thought the massage was great, and was convinced at the end to buy a gift card for another massage. I tried several times to contact the spa to schedule the massage and left messages with no return call. No one ever picked up the phone. So disappointed.

Ugh. I came here 2 separate times before today and had great service, but the past times I went here were over a year ago. First off, the place itself is nice and the people are friendly.
I came in for a massage and facial. We started with the facial, which everyone knows is a no-​no. Whatever. The facial was okay. I told her before hand that my skin was very sensitive and prone to scarring. She went to down with the extractions and by the time I left there my face was swollen and marked from the extractions. My neck and décolleté were not paid attention to at all, no moisturizing, cleansing, nada. There was no shoulder massage or neck message while waiting for my mask to try. No hand warming mits. Nothing that usually comes with a facial, and what I got here in my previous two visits.
Now for the massage… First off, when booking a massage appointment it’s common sense if you’re having a man do a woman’s massage to ask if she would be comfortable with this. No mention was made when I made my appointment, nor when I arrived. I was asked to flip over on my stomach for the massage and in walks a man. I was completely uncomfortable, but if I got a great massage I would have dealt with it. It was honestly the worst massage I’ve ever got in my life, if anything it was a pressure point massage. It was not a Swedish massage, I did not feel relaxed during or after it. My arms never even got massaged, nor my shoulders. Literally it felt like somebody just rubbing lotion on me and putting pressure on pressure points. It sucked.
Overall, super disappointed. Seems the services have got dramatically downhill. I would no longer recommend this day spa. Unfortunate because this place used to be great.

Really disappointed.
My friend bought the Groupon as a birthday gift for me. While I truly appreciate the gesture, we both had a pretty awful experience.
I had my period when I went in, so I had a minor breakout. The woman kept telling me I have «acne» (I don’t) and convinced me to get a mask that was an additional $ 20. At first I said no, and she kind of laughed at me and made me feel like I was cheap for declining. She kept going on about how bad my acne was until I caved and purchased it.
When I left, my skin was raw and red and it seemed I left with MORE blemishes. I know sometimes after a facial you get some tiny breakouts, as everything is «coming out» of your pores so to speak, but here I am 4 days later and my skin is getting worse by the day. I am honestly really upset as I have a job interview this week and my disastrous skin is making me self conscious.
My friend, on the other hand, had more issues with the massage. She has been in terrible pain for the past few days, and she even screamed out in pain during the massage (I actually heard her from the next room). I’ve had massages before, and I have never been left in pain for days after.
I know you may be tempted since they have a Groupon, but really in this case, you get what you pay for. Pay the extra money and go to a nicer place, you won’t regret it.

You get what you pay for. This place is average/​slightly below average at best. I got a groupon for an «organic» facial and used it 2 weeks ago. First of all I have to question the «organicness» of their products, the creams that they used smelled/​felt like the ordinary drug store kind. I wanted more of a facial and not facial massage, which seemed to be more what the lady was doing. She then proceeded to extract about 3 spots. Honestly I feel like not a lot of attention was paid to my skin. After the facial, they don’t even moisturize your skin. So bring your own moisturizer if you’re gonna get a facial.

I came here with a living social deal for a facial that included a shoulder rub and hand massage. I made my appointment about a week prior. The night before I received a confirmation phone call. I arrived ten minutes early and was greeted promptly and was escorted to my room right away.
The woman who did my facial was wonderful. She was very friendly and patient with me, especially during the extractions. At one point she offered me two choices for a face mask: a cold face mask or a collagen mask. She recommended the collagen mask for my dry skin, but I chose not to do it when she said it was an extra $ 18. Regardless, I had a wonderful experience and would definitely come back!

The staff were friendly and the facility was clean, but there was no depth to the deep tissue massage. I’m relaxed, but still knotted after 60 minutes. In addition, the rooms are semi-​private with walls about 6 feet high. This is fine for visual privacy, but sound travels freely from reception and other rooms. This was not a spa experience.

I purchased an online deal for a facial and massage at Pure Nature Day Spa in Westfield. I mindlessly submitted my payment without first reading reviews, which I usually do as a seasoned Unilocaler, so I was nervous when I read the mixed reviews. I decided to make the best of it and am glad that I gave Pure a chance.
I made my appointment for MLK Day to have something to do on my day off since my SO and most of my friends had to work. It was quick and easy to make my appointment on the phone and I arrived pretty early to my 11am appt. The spa was very warm, calm and had soft music playing. I waited until my appointment time and was escorted to the massage room promptly when it was my turn.
As others mentioned, this is a very basic spa. The bed was small and firm and the rooms are enclosures and not closed rooms, so you can hear people talking on the outside, but they do their best to keep it quiet. A woman started with my facial and it was a very unique facial. In the facials I’ve had in the past, they usually talk to you about your skin, steam your face and then exfoliate. This facial was different in that the woman did not say one word and started by rubbing some kind of lotion on my face. It was more of a face massage. She then used the steamer and it was very hot on one side of my face. She tried to extract many areas of my face, which was very painful. She also used this glowing rod looking tool that apparently is a machine to close your pores. The machine shocked my face and kind of scared me. The best part of the facial was the mask, which was applied over a mesh rag. It felt very good and although my face was very red and swollen from the extractions, I think my eyes definitely looked brighter afterwards.
A gentleman performed my Swedish massage. Again, usually the masseuse will ask you if any areas in particular hurt, but he just started without any questions. Also, the online deal gave the option of a Hot Stone massage, which I love, but he did not mention this as an option (just the option between Swedish and Deep Tissue). About 90% of the massage was done on my spine with little patterns down my column. It did feel good, but I wished that he focused more on other areas. He did massage my legs briefly towards the end and it felt amazing– I even fell asleep for a few minutes.
Overall, it was a relaxing spa experience which was definitely worth the 60-​something bucks I paid with the online deal (the entire appointment was just over 2 hours). I don’t think I would pay full price (around $ 200) for the package but would recommend going here with a deal, especially for a massage.

I received a gift card for services at this spa. Most of the employees do not speak any English so I could not communicate with the person doing the massage. Several times during the massage, the door opened and the «therapist» left the room to get something or to ask the front desk person a question. I could see them talking via the monitor in the room. My massage was little more than a backrub. I doubt that the person was licensed.

After reading the reviews, I was a bit nervous. I purchased their groupon special. My treatments were scheduled on a Sunday morning. My facial was one of the best I have had. And the full body massage released the tension in my trouble spots. I Will be going back.

I don’t know if some of these people with negative reviews went to the same spa as I did but I had a great experience. The hot stone massage was relaxing and soothing. The massage therapist took his time and the experience was great. Then the facial which again was relaxing and thorough. The aesthetician was very experienced and the cold face mask was invigorating. She massaged my neck and arms and wrapped my hands and placed them in heated gloves. The music was softly playing and it wasn’t the least bit noisy. My one complaint is that she had to step out of the room for something a couple of times. Other than that it was a great experience especially for the Groupon rate. If you have a chance to purchase a groupon I would say go for it.

I picked up a Living Social Deal for an organic facial and massage, which I redeemed today.
The place reminds me of a nail salon that’s masquerading as a day spa. None of the staff that I encountered speaks fluent English, but they were all really nice.
The rooms are enclosures rather than rooms. The room I was in had a video monitor of the front desk area (a 34 inch monitor), that remained on for both my facial and my massage. Several times, people came into the room to get things during my treatment. This is disruptive when you are trying to relax into a spa treatment.
The facial was pretty basic. The aesthetician was friendly and gentle. Due to the language barrier, there’s no way of knowing that they’re actually using organic ingredients on your skin. The masque she applied was pretty lengthy. After she gave me the standard shoulder and arm rub, she actually said «I’m going to take a break now», and left the room for a while. When she came back, I asked her if she had a bolster for under my knees, because after lying there flat for a while, I became pretty uncomfortable. Their tables are very basic and not very cushy. She put the bolster right under my knees… not under the sheet. I immediately tried to question the hygiene of this as bolsters are typically placed under the sheet. Again, the language barrier prevented communication.
She took the masque off and told me to turn over and someone would come in for my massage. Then she left.
I flipped over and was faced with the question of what to do with my head. After some investigation on my part, the pillow that they have attached to the table is sitting inside a face cradle. I removed the pillow, and folded the towel over the face cradle and relaxed. When the massage therapist and the aesthetician returned, they seemed uncomfortable with my adjustment, but I’m not going to lie there and be massaged while my head is contorted. I’d rather get up and leave.
The massage was very basic. I’ve had hundreds of massages and all but one that I can think of were better than this massage. There was nothing outwardly wrong with it. I had to ask for the knee bolster again, this time the language barrier was even worse. Still went right up against my skin, rather than under the sheet beneath my knees. He massaged my back, legs and feet. He continually applied pressure to areas where it was completely unnecessary. There was no discomfort, but also no benefit. Then he asked me to turn over, and rather than stand there and hold the sheet in place and turn his head like every other massage therapist is trained to do, he walked to the corner of the room and turned around, leaving me to struggle with the sheets and blanket myself. Then I had to tell him I was ready again. While this is polite, it’s really strange behavior. He then massaged my arms. Honestly, while his massage was adequate, the table had become so uncomfortable for my body that I couldn’t wait for the whole experience to be over. Part of me wanted to inquire into the licence of these people as I find their hygienic standards questionable.
On the way out, I asked if I could put gratuity on a credit card. He said yes, and then tried to explain that I could put money on a non-​expiring gift card. It took me a few minutes to get the gist of what he was selling me, and politely declined. He handed me a menu and some coupons and we parted ways.
I would not return to this spa. I’m glad that I purchased a discounted service. My skin has looked better post-​facial, and the massage left me in more discomfort than when I arrived due to the length of time (2 ½ hours) I had to lie on their semi-​hard table. Not bad for a discount, but certainly not good.

Do not expect a relaxing or professional spa experience at this place.
I purchased a Groupon for a hot stone massage and a facial. When I arrived, I was told that that the hot stones would have to be heated so I instead opted for a deep tissue massage, which was a $ 15 up-​sell. The massage therapist entered the room, did not introduce herself, and proceeded to give me the worst massage I’ve ever received. Her motions were abrupt, rushed, and her technique seemed unrefined. The massage lotion used felt like a store brand hand moisturizer. The lotion provided minimal lubrication, to the extent that my skin felt sore from the friction.
Following the massage, the esthetician came in the room for the facial. She was kind enough to introduce herself, then wasted no time attempting to up-​sell me on a $ 50 acne treatment. I declined and she continued to comment on how bad my skin was and that I should pay for the additional treatment. I again declined and she proceeded with the facial. Her motions were also very abrupt and rough. She continued to encourage me to purchase gift cards for future services as she told me how bad my skin was. I was then left with a mask on for 20 minutes, during which time I could hear all of the unsettling sounds of the «spa» over the ⁴⁄₅ walls, including the slapping sounds of other massages, employee discussions, and the esthetician arguing with a customer near the register, denying the customer of a sample moisturizer that was promised by another employee.
At no time during my experience did I feel relaxed due to the brusque nature of the staff. The reason for two stars rather than one is because the esthetician was very thorough with extractions, perhaps too much so, but thorough nonetheless.
Regardless of the discount on this Groupon, I still feel like I did not get my money’s worth.

My friend bought me a groupon for my birthday. I wanted to like this place. The staff was nice even though I couldn’t understand the aesthetician.
The actual space looks kind of ghetto. Once you walk into the lobby, it smells nicely in there. While you’re in the actual room, you can still hear what is going on in the lobby, in the room next door etc, so it wasn’t very relaxing.
The actual facial felt nice but I didn’t see much of a difference afterward. Not to get gross or anything but I still had lots of blackheads. Maybe it wasn’t the right facial for my face? Overall, the experience was just okay. I wouldn’t pay to go back.

Was not impressed at all. The massage was more like a rub down than a professional massage not very delicate at all. The masseuse definitely didn’t create a good experience. One of the worse things was that its very noisy, my room was right next to the reception area and all I heard was the staff talking to the clients the whole time. Didn’t relax one bit.

So far, I’ve had 2 facials here with Groupon Coupon. The facial massage was relaxing, the extractions were thorough. My face looked clean. Back massage was included in the facial massage. Friendly staff.
Laser Mole Removal was not the good experience. Mole didn’t go with two sittings. They offered me discount for 2^nd sitting. The size of the mole reduced though but it didn’t go completely.

Used my Groupon for the organic facial here yesterday and had a really nice experience. It was very tranquil, none of loud noises that others have noted, even with the ⁴⁄₅ walls, which I presume is to keep the place airy.
My face came out soft and soothed, in addition to the mini back rub, arm rub, and hand treatment. I was asked if I wanted a collagen treatment, and declined, and nothing else was asked. I agree that each time something was done, I was told and if I was comfortable with each thing, including the strength of the steam.
From the outside it doesn’t look like much, but it looked clean and nicely put together. I would go there again.
Typical prices for a spa in this area.

I got nervous when I read the other reviews, especially since my cousin and I had already purchased the Groupon. At least we went prepared, however I did not find any of the things said by previous reviews. Yes, there were ¾ walls, but they were more like cutouts near the ceiling… I felt totally enclosed in the room, which was peaceful and tranquil. The only «noise» was from two customers who came in toward the end of my treatment and were talking rather loudly in the hallway.
The staff was pleasant, continually asked if I was comfortable, and did a great job with the hot stone massage and facial. They explained what they were doing before doing it and I was very at ease. There was no issue of loud phones, and whenever the person left the room, it was clear they were going to get something directly related to my treatment. They excused themselves, left the door closed for privacy, knocked when they came back, etc.
I’m sorry the other ladies did not have pleasant experiences, but both my cousin enjoyed our afternoon and would be more than willing to return to Pure Nature/​Jennifer II.