The Beauty Lounge

I wanted 60s Mod. I got how-​about knot.
MY DREADFUL BEAUTY LOUNGE EXPERIENCE
(Michigan, west Bloomfield salon. Request: updo for wedding– Maid of Honor) I walked into my 9:00 appointment on Friday July 3 2015. Prior to this appointment, I had heard about this salon through friends and have looked through their work. Months ahead of time I booked my appointment with Theodora. I checked in at the front desk to be informed that a lady named Nicole would be doing my hair instead. THEY CHANGED BY STYLIST WITHOUT TELLING ME. The switched happened without previously informing me, but I gave Nicole a chance regardless. I sit on her chair, discuss the style I wanted and she gets started. Throughout the process of the hairdo I questioned her a little but gave her the benefit of the doubt. By the end I told her it was totally wrong. And she said that she would have to redo the entire thing. I go to the front desk to show the owner the MESS, surrounded by other stylist. None of them could admit that it looked nothing like the picture. I told the owners I have to be out soon because I’m the maid of honor and need to be at the brides house before 1:00. No one at the salon had time to fix it. We came to that realization after having to waste 45 mins asking other stylist. After I decided that the entire engineering of the updo was off and that whatever squeezing another stylist can make wasn’t gonna fix it, I MOVED SALONS. At the second salon, Lina the owner completely took down the mess. I had 3 women working on me and I came out satisfied. Walked into beauty lounge the coming Monday to EXPRESS MY DISAPPOINTMENT in not only their work but most importantly the management. They told me to come in Wednesday to see if they can «compensate me for the inconvenience». I call Wednesday morning to see when I should come in. They called back and offered me 20% off any service. (her tone on the phone was UNBEARABLE and POMPOUS. I told her that I didn’t want to be insulting but the offer was pathetic. By the end of the day I paid for two hair services, and I was lucky I didn’t have to be photographed with the first updo. The owners had a problem admitting that one, the UPDO WAS AN EMBARRASSMENT and two they FAILED TO PERFORM PROFESSIONALLY.
The owner’s behavior was one of SUPERIORITY OVER THE CLIENT. They made me, a paying customer, feel DISRESPECTED and like I was the underrepresented person in the case. They took advantage of the fact that I’m from California and assumed I had no knowledge of the way a salon works or what a decent job looks like. They felt like I could not influence their business in any way and treated me as such when the owner SNUBBED HER NOSE at the idea of compensation. They had no intention of righting the wrong. The ethics of this business is certainly DISHONORABLE. Firstly I was robbed of my time, my money and lastly of respect. I urge you to see that underneath these perceived glamorous blowouts, the management believes that YOU ARE NOTHING IMPORTANT and will PLAY YOU if they believe you don’t have power over the situation. In truth, the customers have the ultimate power: buying power. This is why I wrote this long review and thank you to those who made it this far lol! Unilocal has allowed for a voice that was deemed unimportant by the owner to tell this story. If you still feel compelled to be the clients, that’s your right. At the least, I wanted this to be told because clients have the right to all information. Admittedly, there is some good talent by the artist at this salon, but is it worth it if you TREATED LIKE A NOBODY by the management? A wise professor once told me, «Do not look at what they promise, look at what they have done, because that is what they will do. People are a creature of habit.»
#ZeroStars #ILookLikeAnOldLady #I’m20YearsOld #TheInstaIsFalseAdvertising #DoNotPayUnlessYouAreHappy #HugeMistake #TheyDontCareAboutYou

Jewelz never lets me down, She Will Give You A hair cut and color no one else has but she’s also a great listener and won’t stray from what you want AND her line of hair extensions — Jewell Clip is A1

I rate the beauty lounge 3 stars only because of my latest experiences. I’ve tried out 2 of the «top» stylist at the beauty lounge and I wasn’t too happy with my results. The lady also over charged my sister and I. If the curls had stayed in my hair for longer than an hour I wouldn’t have thought twice about the amount I paid for the hair style… The same day My other sister got her hair done at another salon, her curls stayed for 7 hours and she paid less than me.
On a brighter note:
I would highly recommend seeing Rasha, Valoria, and/​or Nicole. They are the best :) I get my hair cuts by Rasha… She is amazing! I have been getting my hair cut by her for the past 2 ½years. If you’re a fan of glitter and dark make up then I suggest you get your make up done by Gloria. I have never got my nails done at the beauty lounge.

First here for a trial makeup and hair for my wedding.
First I walk in, nobody says hi. I wait by the front desk for good 2 minutes and somebody finally said how can I help you? Not a big deal, they seemed busy looking at their screens.
Second thing, I checked in, and the hair dresser Rasha came up and was beyond friendly and sweet and introduced herself. And then she went back to her client
So then I’m sitting waiting for 5 mins for the makeup artist for show up, which was Gloria. I was expecting her to come up and Introduce herself to me say «hi I’m Gloria come on back this way» no in this she sees me sitting across from where makeup stand is and she’s like *are you * my name* I’m like yeah, she’s like come sit here. And I go sit on her makeup table… when I can EEWW I mean it was a disaster. All her makeup was beyond dirty, thrown in a spehora shopping bags. And she opens the drawer and same. makeup everything falling out, it was just soo gross. Then I told her I’m looking for something very light and soft and that can last all day since I have oily skin. She’s like okay. She starts applying my makeup, we get to the foundation part. she made my foundation a good 5 shades darker than my actual neck color and my face color (I had no tan) so I look, I’m like I don’t like to look this dark, I would prefer it to my skin color with a little bit of bronzer. She replies «listen I’ve been doing this for 10 years, relax, I know what I’m doing, if you’re gonna be this picky why don’t you do your makeup» I was Insanely shocked how she spoke to me. She was so rude the whole time, I know makeup very well, I had all the makeup that she used on my face, but I have never felt so and looked so cakey. My face looked like frosting with a very rough finish. She didn’t put makeup on my neck, so I really looked like crazy, my skin is pale but my face was like snooki dark, and she said it’s just the lighting in her situation after I told her that it doesn’t match me well once again, it actually looked much darker when I walked out of the salon, since the salon had bright lights that tend to wash you out more. She charged me 85 dollars, to basically make me look like a hooker with black eyeshadow and gold glitter that went up to my eyebrows, which I only asked for a soft natural smokey eye. Overall, I had probably the WORST experience. I don’t see why people even go to this women, maybe people that like to look like super fake and cakey. Makeup is meant to bring out you’re features and make your more beautiful. Not somebody else, and I didn’t look one bit prettier. I was so embarrassed to go anywhere with my makeup, took it off after taking pictures to show to my friends.
Save your money, don’t go to somebody that doesn’t understand that makeup is personal, everybody likes it different, she is gets offended whenever I tell her I don’t like something, then what’s the point of paying 85 for trial? Best 85 I have wasted in my life because If she did this on my wedding it would have been a disaster.
Avoid her.
Rasha was the sweetest girl I have ever met, she listened and worked with me the whole time. And did an amazing job!

I had an incredibly horrid experience at this salon. Unbelievably rude hairdresser that did a despicable job on my hair dye. It would have looked less tragic had I bought the cheapest hair dye from the store and done it myself, blindfolded. I paid for gross disgusting hair and they’re expensive. Had I been an advertisement for them on Instagram they would have done a better job. Avoid this place at all costs.

The staff of the beauty lounge are professional and friendly. Bora does excellent color, cuts and styles. Selda also does amazing color and styles. Their assistants have picked up their talents also. Rasha and Valoria can make you walk out run way ready. Using oribe products you walk out with a healthy glow, and shine! These women make you look and feel gorgeous! Also Raquelle did my sister hair for a wedding and she gave her that old Hollywood look that she loved.

Terrible experience. Rude hairdresser who did a terrible, half-​ass job and yelled at me for being 8 minutes late, and had major attitude the entire time because of it. (Next time, just cancel the appointment instead of punishing me for it by doing a shitty job).
I asked for very loose curls similar to a blow out. She gave me tiny little wound up poodle curls. I also get my hair teased all the time — this was by far the worst tease I’ve ever seen anyone do, and I’m still trying to untangle it. Also, my hair was tangled when I got there, and instead of untangling it, she just started putting in the awful curls.
Would not recommend.

Beautiful salon and friendly staff. Walked in needing an eye brow waxing and met Ina. She asked me questions about my waxing history, had a light touch and didn’t take to much off. Have been back to her for all my waxing; bikini, arms and legs. SHe’s the best so glad I found her!!!

I have to come defend Selda, the stylist that was slandered in the previous review. I have been seeing Selda for over ten years and have followed her from various salons. Most recently, she ended up at The Beauty Lounge and has been there for several years. I have very thick hair and she introduced me to texturing, which I love her for doing! She has been incredibly wonderful to me and it’s so unfortunate that i moved away to a different state. Every time I get the chance to come home, however, I call Selda and she always squeezes me in! I’ve had several updo’s from her, and they’ve always been exquisite & lasted all night. The only thing that sometimes bothers me about this salon is that I feel like I have to get dressed up to go in and get my haircut. I miss you Selda! :)