Starbucks

Pretty much your basic Starbucks. I just got a small iced coffee with a little bit of sweetened and coconut milk. service was nice as usual and wait time was very quick. The location is also very nice, you get a great view of a small park/​like area across the street. Probably not a good location if you plan on staying and using their free wifi to get work done given the small store and business of the location. this Starbucks is on the corner of a very busy interection so do expect noise.
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I visited (6÷2÷15) caramel ribbon crunch for morning kick start. Drink made & promptly.
Great customer service! The drink Delicious!

Terrible experience at this location with similar issues to the numerous other negative experiences posted here. The real issue is the rude staff. Having worked at a coffee shop before, I know how busy it can get during the morning rush and how easy it is to make a mistake, but there’s never an excuse to be rude to customers. After giving my order to three different staff members, none of whom wrote it down, I waited for 20 minutes before inquiring about my drink. The woman rudely snapped «You should have given me your order.»…first of all, I did. But second, were the other two colleagues who received it not enough? I then had to wait another few minutes for it while they corrected several drinks before mine that they had prepared incorrectly. I would also like to note that this was my third visit to this location and the third time I’ve had a negative experience, though this time was by far the worst.

Just to add to what others have already said: worst Starbucks in DC, total disregard for what you ordered – 3 errors today with just 2 items.

This is a really small Starbucks right of the street at Conneticut Ave.
When theres a starbucks in more or less every corner, its hard to choose which one to grab. This one is probably good if you just wanna do a quickie and have something on the go. As i said its a very small venue, and theres no seatings inside. You have a shelf by the window which you can lean against, but thats more or less it. So if you are looking for a place to do some quality work on their free wifi, this is not the place for you.
Go here, grab something you like, and get out!

This tiny Starbucks is right by the Farragut North Metro, so its always slammed. I enjoy Starbucks coffee and their breakfast selections, however I do not enjoy incompetent staff who appear to hate their jobs as well as the customers they are serving, which is why I say AVOID this particular Starbucks.
I have been to this Starbucks 3 times, each time thinking the next time might be better. WRONG. 3^rd time isn’t a charm at this place. Rude staff, always making things wrong and a very confused staff. I ordered a Gouda Bacon sandwich and the poor guy making them was told by another barista that all the sandwiches are the same, just give them whatever. After waiting 10 minutes for the bacon gouda, i looked in the pink bag and sure enough it was NOT at all what i ordered. I sent it back and got nothing but eye rolls. Isn’t this when Starbucks employees are suppose to say… I’m sorry, god forbid they offer me a free item for waiting for 20 minutes after my drink had arrived due to their mistake.
The manager of this franchise needs to fire and rehire the morning crew or give them a serious customer service training. I have been to Starbucks all over the world and buy far this little DC Starbucks is a joke and gives Starbucks a bad name (well the morning staff do).

This Starbucks was convenient. Other than that, they messed up my order and had to remake it twice. The people were very nice, but they had one barista working for two cash registers. So, that dude was a tad bit under pressure. That makes for a lot of people waiting in a small store, and when you make mistakes it just takes that much longer. So sad for that barista. I left him a sympathy tip.

This Starbucks is convenient because it’s below my place of work. However, the products are horrible. The bagels are always stale. Also, they can never make my drink right! The cinnamon dolce latte has a weird taste when they make it. Hazelnut macchiato isn’t any better.

Great staff team in this morning — major improvement, yay!!!
I’m in major need of a lot of coffee this morning and somehow this location is out of vente cups. Can you believe it?! #starbucksfail

I was a Starbucks partner for over 5 years. I worked at over 13 different stores in 4 states. Since leaving the company 5 years ago, I have remained a loyal customer, and I am ashamed at how much Mint tells me I spend there monthly.
In my time since leaving Starbucks, I worked at other high end retail establishments, and currently work in tech support.
I don’t think there are many out there who know more about how terrible customer service jobs are than myself. I get it, customer service sucks. People suck. Retail pay sucks. DC sucks. It all sucks. Fuck my life. Fuck your life. Everyone hates their job.
But I don’t think anyone hates their job more than the crew of baristas at {sadly, one of the} Farragut North Starbucks.
I have a simple drink, quad espresso over ice. You put ice in a cup, pour some shots over it, top it off with ice. Pretty sure my dog could make this correctly. But alas, no one at this store makes it correctly. Or calls it correctly. Or even remotely cares to do either of those two things.
One day I asked it to be remade because it didn’t taste good, so the barista grabbed another cup and just dumped the ingredients from one cup into the other, and asked «is that better?». I admit, I snapped a little, as I was flabbergasted at the way she was talking to a customer. You talk shit after the customer leaves, not in front of their face. (I did apologize for snapping and left a tip; I have restored the karma balance.)
Sometimes I have to ask for more ice in the cup, and never fails, I get a rolling of the eyes in response. Sometimes, they even turn up the passive aggressive meter up and put so much ice in it, it’s overflowing and they give me a dome lid.
The other day, I ordered my drink 3 times. Each time the barista said «What?» The third time, she actually said «The F is that?» (she did actually use the letter, not the full four letter word) I see they spend a lot of time training their partners these days.
Today I order my drink. I changed it slightly, to 3 shots instead of 4. The drink gets called back to the other barista as «a solo espresso over 3 ice cubes». Because that’s obviously more likely to be ordered than a triple espresso?
Congratulations Farragut North Starbucks, you have successfully allowed a loyal customer of over a decade to finally break her addiction to the establishment.
From now on, I’ll walk two doors down to Pret a Manger. Where I get my order in under 3 minutes, and no one there hates their job.

This is a super-​tiny Starbucks with no place to sit. VERY crowded. But it has a nice crew there now and they do a very good job. Prior to 2015 this Starbucks was a mess so I commend the current staff on turning things around here!

For such a small Starbucks, you wouldn’t think that getting a coffee would be more painful and arduous than the wait at the DMV. I missed breakfast and had a 10am meeting, but I thought that 15 minutes to grab a pastry and iced coffee would be enough. Silly me.
While ordering only took 3 – 5 minutes and I got my pastry right away, I waited and waited and waited for the iced coffee. At 9:58am I asked how much longer and was ignored as if I was taking to myself. Must be their survival tactic when they are in the weeds. At 9:59am, I asked for a refund and oddly that was instantaneous, the fastest part of my experience.
Don’t come here if you want quick and polite customer service, you’ll only be disappointed. If you’re okay with long lines, waits and being treated like cattle, then by all means…

Rude, to the umpteenth power. Went in on a Wednesday night. The girl who took my order was on the phone. Then I heard someone say, I wish these people would leave that we’re in here. I’m ready to go home. There were 4 other people there besides myself. I guess the reason why they stay in business is because is right by the metro. (PS, I could have given them half a star, I would have done just that…)

Worst Starbucks in the world. No less than 3 homeless men standing in the doorway asking for money when you walk in and staff who said «what do you expect me to do about it?» when a concern was raised. Go to caribou around the corner… this place is terrible

I got an awesome, quick pick-​me-​up coffee here in the middle of my friend’s wedding rehearsal. Their iced doppio wasn’t even burnt-​tasting. And they gave me just the right amount of ice. Truly, it was the perfect jolt.

Long lines since it’s next to the Farragut North Metro, but quick service and clean. They did get my order wrong — making a green tea latte rather than a green tea lemonade — but baristas have made the same mistake at other Starbucks. When I mentioned the mistake they redid the order but it took a few extra minutes. The service itself has always been really good.

Where to begin… Service with an attitude, coffee improperly prepared, and getting orders wrong. I have been the this starbucks location on several occasions and it was never right. Just one example: asked for white mocha, received mocha, but it wasn’t cooled off enough to make that discovery until several blocks away. Annoying. Avoid if you can.