Continental Jewelers

Just purchased a watch from Jim and the experience was spot on. He is really great and the watch arrived perfectly the next day. Him and his wife run a first class operation and I couldnt be happier. I will continue to give him my business whenever possible! He really is top notch.

Bought an Omega Speedmaster over the phone from Jim. Outstanding transaction.

This was a great place to buy my watch. Jim knows his business and is very helpful. I conducted the transaction by phone and had absolutely no reservations doing so. He shipped my selection out immediately by overnight air. He also sized the watch bracelet perfectly.
I highly recommend him, and will buy from him again.

I got my engagement and wedding rings from Continental in 2013 and the whole experience was fantastic! I was looking for diamond alternatives, a request that was unpopular at several other highly rated stores in downtown DC.
However, at Continental, June advised me on several great choices. I showed her designs I liked and she found great designs that matched my needs through her wholesaler relationships. Because they didn’t have the size I wanted in stock, we ordered a moissanite stone and had it sent directly to their office to be set. Unfortunately, once the ring was set I didn’t love the stone and June actually recommended I swap it out for a CZ (which they have in stock!) They popped the moissanite out, a $ 30 CZ in, and I loved it! June even gave me extra CZ in case they broke — though I have had zero issues over the last 2 years.
Throughout the process there was no judgment and incredible customer service. With Continental Jewelry, I never felt upsold or pressured to buy. June and her team but wanted me to be happy and the rings to fit our needs. Highly recommend for all of your jewelry needs!!!
Last note, June did give me a quote on a diamond, which for a similar cut/​style was $ 2k cheaper than a big box store my husband went to before proposing! So even if you aren’t looking for diamond alternatives, I’d highly recommend this place on price and service!

I had received Jim’s name over a watch forum and figured I would give it a try. I was in the market to buy my future husband (now my husband) the Omega that he was been dreaming about. Planet Ocean 42 mm Titanium on Titanium with a blue dial. Jim immediately asked for the model number had it in stock and had it delivered to my office 2 days later. Jim was an absolute pleasure to work with and my Husband and I look forward to doing businessmen with him again. My husband is now looking for a watch to get me =) If you are in the market for a watch or any jewelry I highly recommend calling Jim.

Echo the sentiments of all reviewers. I purchased an Omega a couple of years ago and recently set my sights on a IWC. Jim turned me over to Erik who had a competitive price to me in about 10 minutes. They are always polite and helpful and know their stuff. I will go to Jim for all my needs on watches even though I live in California.

Jim was a pleasure to deal with. He was professional and courteous and took the time to answer all of my questions before I made my purchase.
A renowned watch guru pointed me in his direction when I was in the market for an Omega Speedmaster Professional. Lucky for me Jim still had the 3570.50 reference in stock when other dealers seemingly had all but ran out of this particular model.
He gave me a great deal and even though I placed my order late in the day, Jim still managed to send the watch to me overnight. Sure enough, it arrived the next day in perfect condition. I’m very satisfied with the transaction. Jim will be the first person I call when I’m ready to buy another watch

My last review was back in 2010 and since then, I have had numerous transactions with Jim and all have been outstanding. My latest Omega arrived overnight from Jim a few weeks ago in perfect condition.
I learned years ago that referrals are risky. They can come back to haunt you. Everyone may not have the same treatment that I experienced. Not so with Jim. He treats everyone the same — EXCELLENTLY!
Jim and I are old guys and we remember «old fashioned» service which is scarce in these days of big box retail and on-​line shopping. Try it, you’ll like it.

Jim, the owner, was an absolute delight to deal with when I was looking for an Omega Moonwatch. Very highly recommended! He is known through the watch forums, which is how I had found out about him.
I had called Jim up and was immediately impressed by his patience and his forthcoming way about his pricing and availability. He is very friendly over the phone and is most entirely clear when answering questions. I never felt like he was holding back from me.
I ended up buying my Omega Moonwatch from Jim. He still had the cheaper reference 3570.50 in stock when all other jewelers were completely out. I had thought the 3570.50 were all gone, so this was a nice surprise! (The ref 311 version is the higher priced version now, which other jewelers only have in stock to sell). Jim had the vision to know to stock up on the 3570.50 reference watch when the newer 311 had debuted.
Jim sized the bracelet for me prior to sending the watch. And the watch was delivered the next day in pristine condition!
Very happy with the service from Jim. I will not hesitate to buy from him in the future!

I purchased an Omega timepiece from Jim and would like to echo all of the reviews for having exceptional customer service. I would recommend anyone to purchase from this establishment. Jim was very patient in answering all of my questions throughout the entire transaction. I would not hesitate to purchase from Jim again. Definitely a pleasure to deal with.

Jim is a wonderful person to work with. .I’ve purchased 3 Omega watches from him over the years. next quest? An Omega pocket watch, for some reason I’ve been wanting one here lately.

Ordered a watch from Jim at Continental last Monday morning and it arrived on my doorstep by noon on Tuesday. I was hesitant to order the watch over the phone but once I spoke to Jim I felt at ease about the process. It went very smoothly and I would recommend Jim if you are looking for a trustworthy person to buy from.
Thanks a lot Continental Jewelers.

I came here to appraise my engagement ring. Thank June for all the help and explanations. June cared my ring and was very patient in explaining everything. June also taught me how to clean my diamond ring as well as the best way of keeping it. Finally, she did not charge anything for all her work! I really appreciate it and would definitely come here next time!!!

I just took delivery today in NYC of a brand new Omega Planet Ocean chronograph after placing the order with Jim only yesterday. There’s a reason why the reviews of this establishment are so good. Every aspect of the transaction was high quality — customer service, price, and delivery logistics. When I opened the box, I was pleased to see exactly what I expected. Jim even took care to set the time and date on the watch in advance. I am very satisfied with my experience.

I love this place. From repairing watches & having a beautiful selection of jewelry & gifts, this is a first-​class operation. I need some links removed from my watch yesterday & 15 minutes later it was done & for only $ 15! Jim, thank you & I will return for all my watch or jewelry repairs.

Wonderful experience! I was so thankful to have found this place, the man who I believe is the owner is so kind and helpful! He answered my call and I asked a few simple questions and prices he was very reasonable and happy to have helped me find what I had been searching for! I will, hands down be back!!!

4÷10÷14 — Jim thank you for my THIRD FLAWLESS transaction with you. I have bought three Omegas from you without a hiccup. THANK YOU!!!
Ordered Wednesday, on my wrist on Thursday. Thanks Jim!!!

Amazing job! I had them take links out of my watch and I got excellent service as well as an excellent job. I brought my Citizens Eco-​Drive 8700 ($ 500) here after another shop scratched up my last watch to remove one link.
Excellent service, finished within 5 minutes. It’s a snug fit (really professional work) and it isn’t misaligned (something most people look over).
It was a great deal too. I tried tipping and they wouldn’t accept it… I don’t know what to say other than… ILL BE BACK!

Excellent service. I just needed some links taken out of a watch. Jim took care of it while I waited– about five minutes. For only $ 15, I will definitely go back.
They are on the second floor of the office building. Don’t be thrown off when you have to go up in the elevator and ring the doorbell. It’s a legit establishment.

Yet another five star review for Jim and the outstanding team at Contiental Jewelers. The band on my Rado watch recently broke, and after visiting three different jewelery shops (2 national big box and one independent) I decided to give Continenal Jewelers a call based upon their Unilocal reviews. At the three jewlery stores I previously visited, I received quotes anywhere from $ 200-​$ 500 to either repair or have the band replaced since Rado is a very high-​end Swiss brand.
I made an appointment on-​line and really found their location just off either Farragut West or North extremely convenient. Continental Jewlers is a no-​frills place without a fancy storefront and pushy salespeople, since it’s located in a non-​descript office building. However, Jim and his wife June, are extremely knowledgable with over 40+ years in the business. He examined my watch band and determined that the spring mechanism needed to be replaced, rather than the entire band thus saving me hundreds of dollars.
A week later, I have my watch back and am very happy I found out Continental Jewelers. Before I picked up my watch, June even called me to ask if I wanted the watch battery replaced since she noticed the watch hands weren’t moving… talk about service! The total cost of my repairs were about $ 150 which is a pittance since I am now able to wear one of my favorite watches again.