For Eyes Optical

Horrible!!! Doctors don’t show up! Receptionist can’t get in touch with the doctor and don’t call people about it! So you show up at your appointment and they tell you sorry no Doctor! Why don’t you call and let people know!!! HORRIBLE!!!

I’ve never written a review on Unilocal before, but I’m so frustrated with this place. I’ve been back and forth here for three months trying to get glasses. On the first visit, when I got my eye exam, the doctor (the husband, not the wife) was extremely condescending and didn’t even dilate my eyes, even though it was covered in the exam. They also charged me $ 90 (not including insurance) because I had a «special exam», meaning I need contacts. That’s not special, it’s routine. I’ve literally gotten exams for $ 90 without insurance…
When I went to pick out glasses, none of the staff were helpful, and when I finally got my glasses a month later and found that they were extremely heavy and slipped off, they didn’t even try to fix them and just said that I needed to get new ones. Well, picked out different pair and it took them an entire month to get them! And best yet, when they came, they tried calling me once, I didn’t answer and then they never tried again. So they were probably there for weeks and I never got them. Of course these glasses don’t fit either, and of course they didn’t junk out of their seats to fix these either. I’m just gonna go to another place to get them fixed or replaced, because honestly it’s not worth my trip to go there again.
don’t go to this place. Save your money, time, and effort.

The people who served me have been friendly, but incompetent. The first time I got a wrong prescription from the ophtalmologist in the back and I had to give the lenses back. When I picked up the glasses the second time, the lenses and screws of the prescription sunglasses were loose. After a few hours of wearing them they almost fell off my nose and the lens cutter did a bad job as the lenses are moving inside the glass frame. For 200 $ glasses I expected a more professional result. I also didn’t get any advice or assistance in the shop in order to find and buy the best glasses for my needs. I will not come back here.

The young lady that assisted me was named TaMonica. She was so polite, lovely, and stylish. She helped me pick out terrific frames and lens tints. Thanks!

My first visit today with Dr. Simon… he was very pleasant and easy to talk to. He didn’t rush me and answered all of my questions. My insurance is a joke, they only paid $ 19.00 so $ 80 out of pocket cash later I was instructed up front to pick out glasses. My only concern is the people at the front desk where the glasses are. I was instructed to go to the wall to look for glasses while the four of them sat behind the counter chit-​chatting. Since I’m on a budget I asked for the lowest cost possible but still, no help so I ended up leaving with my prescription. Hopefully I’ll find a place soon since I’m in desperate need of reading glasses… I just can’t see paying $ 350 — $ 360 for reading glasses!

Went in expecting to pay for an eye glass adjustment as I had not made my purchase there. The kind lady behind the counter adjusted my frames at no charge! Even though the interior is dated, I will definitely be going back for all of my eye care needs.

Worst eye establishment I have ever been to. I had my eye exam in October and I didn’t get my contacts or glasses until January. When my glasses did finally come in, I was extremely unhappy with the prescription and Dr. Simon said that it was such a small adjustment from old prescription that it should not be a problem and that the frames were the problem. I got new frames and when those glasses came into the store, the lenses had permanent marks on them and they had to be sent back. The new frames did not help the prescription problem, but I was too tired of the back and forth games to go back. In addition to the glasses issue, ordering my contacts was extremely difficult for them to do as well. I ordered my contacts in October, but I did not get them until January. Apparently someone forgot to actually put my order in and just sat around for two weeks. Then, they told me that the contacts were on back-​order and there was no way for me to get them. How can you make a person wait three months to get their contacts? It was ridiculous. I will never be returning and I will warn all of my friends and colleagues to never visit this establishment.

I was expecting a little more. A tad slow and the store associates were not helpful. Luckily I already had an idea of what frames I wanted. They do accept insurance, which was difficult to find in DC. Honestly, this will likely be the only pair I purchase here.

Been a Dr. Simon patient, and For Eyes L Street NW customer, for many years.
I have worn glasses since 5^th Grade, but, never had the care I do with my current provider. I trust them, all. And, before, Jimmy and Deborah.
I have tried to shop at other For Eyes locations. Not the same quality customer service.
Glad to see this store as busy as I did today.

I only had an eye exam here (no glasses purchasing) with Dr. Ross, but she was fantastic. I needed to update an old prescription and was in and out in 30 minutes, including all the tests. It’s extremely affordable without insurance and Dr. Ross was so sweet, knowledgeable, and efficient. She gave me my prescription and no one even mentioned buying glasses there, let alone try to pressure me to, which I was afraid of. Really nice and convenient place for an eye check-​up and prescription.

I hate eye exams and have avoided getting a much needed exam for some time now. I used Unilocal to find a highly rated optician and the reviews were absolutely right. Dr. Simon was very thorough and put me at ease, which was great because it turned out my eyes were much worse than I knew. The new glasses are great, though one pair needed to be returned for the lenses to be remade. All in all a great experience I can recommend.

I saw Dr. Ross for an exam and contact lens fitting. I called in the morning, and was able to get an appointment the same day (awesome!). They accepted my Aetna vital savings discount card, which was great since I don’t have eye care insurance and I like getting things at a discount.
The front desk person (sorry, didn’t catch his name) was very nice and explained everything — forms, pricing, eye exams — very clearly. I waited for a couple minutes after getting my glaucoma tests and was in to see Dr. Ross.
Dr. Ross is very nice and personable, and talks to you during the exam. She also explains why she is doing the tests (e.g. test eye muscle function, focus, etc.). The exam was thorough, but quick. Dr. Ross actually found that my current prescription was way over what it should be. I can tell already that her assessment was correct since I am able to read text on the computer without eye strain and squinting. At the end of the exam, she gave me two trial pair of contact lenses with lower prescriptions to see which my eyes would adjust to better, especially since my prescription was basically cut in half.
Compared to places I have been in the past, the cost for the eye exam and contact lens fitting was very reasonable and relatively inexpensive, and follow-​ups are also covered in the cost. I will definitely be returning to Dr. Ross for my next eye exam, and will recommend her to anyone in DC who is looking for an optometrist.

I ordered glasses from Classic Specs (an online business, much like Warby Parker). Immediately I noticed my new glasses sat on my face unevenly and needed to be adjusted. I visited For Eyes to see if they could provide an adjustment. The people who worked there were extremely nice. They said that, if they did an adjustment, they had to tell me beforehand I couldn’t hold them liable, and added that things don’t normally go wrong with adjustments.
The good: they did the adjustment for free, and the glasses sit properly on my face afterwards.
The bad: they scratched the hell out of the lenses. Thankfully Classic Specs was nice enough to have me send back the frame and insert new lenses at no charge.

The staff was friendly, but this store messed up my lenses so many times that I had to return 6 times until I could see out of them. They’re still not perfect and I will go somewhere else to get them adjusted because going back a 7^th is just getting embarrassing.

This is my first Unilocal review and it was prompted by the terrific service I received earlier today from Brandon at For Eyes. I stopped in to swap out some lenses on my girlfriend’s glasses and Brandon was quick to help, no questions asked. I don’t wear glasses, but if I did this would be the place to go.

I originally went to Dr. Simon several years ago to get fitted for contacts for the first time. When I didn’t return for two years, Dr. Simon berated me for ten minutes, with a long spiel about how if I ended up dying of glaucoma because I didn’t get my annual glaucoma test, or my outdated contacts lens prescription caused me to get in in accident, he would lose his insurance and not be able to put his kids through college. When I returned a year later, he gave me a hard sell on the restaurant in which he was investing. He ignored completely some complaints I had about the contacts prescription. I won’t be returning.

Excellent customer service all around. The doctor has loads of experience and might talk your ear off but he’s great with patients and knows his stuff. The rest of the staff is great as well. Super friendly over the phone and even fixed and adjusted eyeglasses that I purchased elsewhere for free. I’ve been here for a couple of years now and am not looking elsewhere. Definitely recommend.

The doctor I saw was top notch (even for a Steelers fan) but the counter staff that sells the glasses after the exam were boneheads. The girl that worked with me was still in training so I didn’t mind having to be patient with her when she asked for a lot of assistance from a coworker but then when she screwed up submitting my authorization the manager that was there did absolutely nothing to fix it. He just left her hung out to dry and said she needed to call my insurance company to get it fixed. Very poor customer service indeed. I ended up walking out without ordering glasses. I will take my prescription and my business elsewhere!

Saw Dr. Simon, who is efficient, timely, seems knowledgeable, and is personable. Exam seemed thorough and he answered any questions I had. Easy to make an appointment and he takes insurance. Also conveniently located near blue/​orange and red metro stops.
They did, however, forget to order my trial contacts and therefore the whole process ended up taking about 4 weeks longer than it should have. Hey, mistakes happen, and I felt they handled it well — they admitted their fault, apologized and put a rush on the contacts order for me at no extra charge.

Dr. Simon was interesting…
He was running behind, so I was waiting 15 minutes or so. That was fine, but I was taking time from work and wanted to get in and out. I went into the exam room and he just started chatting about life. His kids, how great his business is thanks to Unilocal,and trashing the guy who runs My Eye Doctor — which made me feel a little awkward. He had no shame in telling me straight up that he thinks he is the best optometrist in the area. Again, a little weird.
So we get to the actual exam, and my prescription changed for the first time ever for the BETTER. I asked him if he was certain that was correct, and he said «sure. I could give you the exam again and possibly come out with a different prescription, but this is what it is now.» Then he gave me two tests, one with a super bright light in my eye, and the puff of air test (I think that one is for glaucoma?). He didn’t explain either test or the results, just did them quickly, tossed my prescription to the desk assistant and took the next patient. Considering how much time he devoted to telling me about his kids, I would have liked a little more narration on what he is doing during the exam, or more confidence that his prescription is correct.
That was a few months ago, and I’m seeing fine I suppose (there’s no way to do a comparison since my old lenses were destroyed). I think if he was more focused on doctoring I’d improve the review. Unless getting me to roll my eyes was part of the exam… CLEVER! :)
All in all I’d go back, I just need to allow more time for chit chat. You should as well.