I love Potbelly but am disappointed in the Vernon Hills location in particular. This Potbelly is close to my work and I’ve been many times. I feel that they are very heavy-handed on the hot peppers/Jardinara. They also run out of stuff. Last time I was there they ran out of mushrooms. My vegetarian sandwich was almost inedible as the whole sandwich was acidic, sour and too spicy. The overuse of hot peppers has happened every time I’m at this location. Honestly, I’ve been to probably 6 – 10 different Potbelly locations and this is the only location that I always seem to have an issue with.
Tucker S.
Classificação do local: 1 Lake Zurich, IL
Filthy dirty. Got order wrong twice. Worst Potbelly I’ve ever been in. It is very disappointing and very surprising.
Adam Z.
Classificação do local: 5 Antioch, IL
Great sandwiches, but the assembly line is confusing for them. They don’t seem to know who ordered which sandwich a lot of the time. You tell the first person what you want, then tell the«sandwich artist» what you ordered, and then you tell the cashier what you ordered. That needs some kind of tweaking.
Igor C.
Classificação do local: 4 Vernon Hills, IL
Another local place I hadn’t been to in a long time. I really like their sandwiches compared to the other chains. I had a Wreck plus hot peppers, and it was perfect on the cold Saturday morning. They actually served me about 10 minutes before they were officially open.
Kristi R.
Classificação do local: 5 Cleveland, OH
I was staying in Vernon Hills from out of town for a work trip. I placed an online order for a my team of five people for a quick work lunch. Ordering online was super easy and when I went to pick it up the staff was very friendly. They got all of the orders right and it was done right on time — they were also very helpful when I wanted to add drinks, chips, and cookies to my order. Our meals were delicious and made exactly to order. I would definitely recommend this shop for their friendly staff, fast service, and delicious food!
Vanessa M.
Classificação do local: 5 Mundelein, IL
This potbelly has : Good service. Good food. Clean. Love the wreck and chocolate shakes. He cookies are good too.
B S.
Classificação do local: 2 Round Lake, IL
I don’t get this place. The meats they put in their subs are not high quality, the sub choices are boring, and the actual finished product tastes no better than subway! I guess if you are hungry, come here, otherwise jersey mikes or jimmy johns are much higher quality and taste better.
Sara K.
Classificação do local: 4 Vernon Hills, IL
Went there for the first time, had the mushroom sandwich(by recommendation of cashier girl) and it was really yummy! I also had some soup that was good too!!! The staff was very friendly! It also wasn’t very pricey!
Philip L.
Classificação do local: 4 Chicago, IL
I am biased as a former employee but I love this company. Great sandwiches and no they are not the healthiest f optns but
Vilma S.
Classificação do local: 5 Chicago, IL
Great customer service and it’s consistent. The staff is friendly and the food is great. I’ve tried several of their sandwiches and they are all great. The tuna salad sandwich and the Mediterranean are my favorite. If you have a sweet tooth, the oatmeal chocolate chip cookie is amazing! The sugar cookies are moist and good too
Jennifer H.
Classificação do local: 4 Vernon Hills, IL
I like their potato soup and farmhouse salad. They also make some good sandwiches but I don’t see the club available anymore so I usually get the ham… the oatmeal chocolate chip cookie is AWESOME!
Jess J.
Classificação do local: 5 Mission, KS
Since living in downtown Chicago in the 90s, Potbelly has long been my sentimental favorite among sandwich shops, and they have the distinction of making the ONLY commercially prepared chicken salad I will eat. It’s better than my homemade, and that’s saying something! This location has been a lifesaver to me many times. I feel like it’s a tad bit spendy for a sandwich shop(a standard-sized sandwich, bowl of soup, chips and fountain drink cost me upwards of $ 10, which is a bit much for a place where you order at the counter), but the quality is totally there, so I’m accepting of it. Their soups are fantastic, and the chain as a whole carries Zapp’s chips, which are kettle-cooked and tasty. This location has always had friendly people working at the counter while I’ve been there, and is always clean and well-kept. It’s my comfort food of choice when out and about in the area.
Brad And Andrea M.
Classificação do local: 5 Buffalo Grove, IL
I came here because Corner Bakery is always out of food. Come here instead. They always have food in stock and it’s delicious. It’s always consistent. I love the thins, too. Oh, awesome sugar cookies.
Casandra F.
Classificação do local: 5 Alexandria, VA
I LOVEPOTBELLY. Best sandwiches, milkshakes and oatmeal chocolate chip cookies on this planet. When I was pregnant with my son, I came here quite a bit to get my fix! Such great food, and so well priced. Love it!
Dylan M.
Classificação do local: 4 Libertyville, IL
Potbelly is one of the better sandwich chains in my opinion. Made to order oven baked sandwiches with quality ingredients(I recommend the giardiniera if you like it spicy). Sometimes a bit skimpy on the veggies so I often ask for extra. This location is not the best I have experienced. The staff is not as friendly or well managed as other locations. But if Vernon Hills it’s one of your best options for a sandwich(of the chains).
Mike A.
Classificação do local: 5 Chicago, IL
Having eaten at the original location in Lincoln Park during my DePaul days in the 80’s, I was familiar with the food for 20+ years. The sellout, I mean expansion has brought those great sandwhiches closer to home; first in Deerfield and them closer to home here in VH. Over the years the menu has expanded vastly from the old days; when keeping it simple kept the lines moving fast: One size sandwhiich, one bread option, etc. Progress is good and has delievered some great new sandwhiches like the new and improved Pizza and some forgettable like the Meditaranean. The shakes are great, but the tiny overpriced cups of soup are a pass. Overall a great sandwhich place!
Jun K.
Classificação do local: 4 Roselle, IL
«Big Wreck» when it comes to Potbellys. Definite favorite sandwich/sub place. This was my first time to this location and on an early Saturday afternoon it was pretty poppin, as expected. The lines at these places usually go fast and that’s good since there’s always a line. Staff here was just as friendly as the other locations i’ve been to. Big Wreck on wheat. Everything on it. May get a little messy but that’s half the fun.
Michael N.
Classificação do local: 5 Lake Bluff, IL
The Wreck on wheat… I will never order anything else. It is so delicious. So many tastes and flavors under one bun. Ashley gets the Farmhouse salad… and that punch bowl of lettuce, blue cheese crumbles, bacon, chicken, tomatoes, etc is one of the best salads I’ve ever eaten. #1 is the blue cheese wedge at Sullivan’s. #2 is this one. #3 is the house salad at Lou Malnati’s with the sweet vinaigrette. There was also a kid getting pulled over outside the restaurant and he and the cop were yelling at each other. Free entertainment!
Amy S.
Classificação do local: 5 Los Angeles, CA
One of my favorite spots for cheap eats in the ‘burbs. Use to eat here when I was in college and I would get a Wreck and a Cream Soda for under 10 bucks. The prices have gone up a tad since I was in college, but it’s still pretty reasonable. If the weather is warm, be sure to get a malt or shake. I love getting the Chocolate Strawberry Malt(with the little shortbread cookie that comes on the straw!). There’s nothing healthy in this shake, but it’s soooo worth it. Just promise yourself you’ll take a jog later ;) This location is pretty standard and comparable to other Potbelly locations. They messed up our order once but the supervisor apologized and gave us a bag of chocolate chip cookies for our inconvenience. Great for teens, students, families, kids, adults, grandpas and grandmas. To agree with Jennifer L. «What’s not to love?»
Jennifer L.
Classificação do local: 4 Vernon Hills, IL
Potbelly has one of the best sandwiches in the area. Their sandwiches are far better than any other sandwich shop in the area in my opinion. I like the selection of sandwiches which they offer in regular, big and slim sizes. The salads, soups and shakes are good as well. The portions are adequately sized and I never go hungry after eating here. The service is quick, the staff is upbeat and friendly and the sandwiches are delicious. What’s not to love?