The Twin Home Experts

These guys are great, We called them at 9:00, Sergio, the lead plumber, showed up at 10:30.
The parts were ordered, the workmen showed at 2:30 and got the job done perfectly!
You are not going to do any better than Twin Home Experts.
Pasqual & Juan were awesome and did a perfect job.
The work area was left clean and organized.
Sergio was great his estimate was perfect.
Now, I will say why such a great review?
Because these guys really did do it right.
This morning we had no hot water and by dinner time everything was up and running!

Our living room had a mildewy odor as a result of a broken pipe. I was worried about mold so I called TWIN. They came out right away and assessed the situation. Dalton was very courteous and even called ahead to tell me he was on his way. None of that 4 – 6 hour window nonsense. Great customer service.

Twin home experts help has been so very helpful! Having black mold growing on my walls is not only scary but stressful to handle without the right knowledge. I’m glad for the expertise and help through this stressful time in my life. Thank you Twin Home Experts! Definitely recommend their services and you can trust their word!

I found these guys on Unilocal and decided to go with them because of their great reviews. Overall, they were outstanding. Dalton along with Carlos and his crew were really knowledgeable and very fast in completing the work. We had a big area (15′ x 18′) of water damage in our garage that evolved into mold. They completed the mold remediation in about half a day. All in all, the process took no longer than 3 days upon my first call. I would highly recommend Twin Home Experts to anyone and definitely plan to call them again in the future.

Twin Home Experts are as good as it gets. Very courteous and always prompt. We have a commercial property, and they understand the importance of timeliness. We have had several different plumbing issues and they always get the job done quickly, even working at all hours of the day to do so. They have great communication as well which eases our mind and makes everything so much more convenient. Thanks, Twin Home Experts!

Twin Home Experts took on a difficult sewer pipe blockage in our condominium building, found and successfully removed the blockage, which affected more than one unit. These guys know what they’re doing!

Dave, and the entire team at Twin Home Experts including the office staff, impressed me with their patience and professionalism. My home is on the market and I needed to comply with the earthquake valve installation requirement before escrow could close. Dave showed up, walked me through it and suggested the correct size valve replacement, in other words the item that would actually pass the city inspection. It seemed expensive so of course I opted for the cheaper smaller valve. Sometimes I’m not the sharpest pencil in the cup. Dave hinted that it might not satisfy the city inspector but agreed to install the smaller valve. Not only that, he insisted that if in fact it didn’t pass the initial inspection (it did not) he would be happy to come back out and install the correct one and would work with me on the price if that happened (it did). I mean, who does that? The guy made extra work for himself and lost money because I’m stubborn… and like I said, sometimes not the sharpest pencil in the cup. The guy’s a prince… and a straight shooter, and believes in the old adage «The Customer is Always Right», even when he isn’t. Thanks, Twin Home Experts, next time I’ll take your expert advice. Highly recommended.

I have some mold issues with two bathrooms in my home, and consequently I was having some strange health issues, so I called Jim to see how I could solve this problem ASAP. He came over the very next day to do some preliminary testing, set up a day for an air sample test, and explained all the issues and all of my options to me in a way I could easily understand. I was able to text him afterward for questions, and he responds with full honesty, even if it’s not in his company’s best self-​interest. So far my experience with this company has been awesome; it’s been fast, honest, competent, on-​time, and specifically Jim has been fantastic.

The Twin Home Experts have done it again! After getting the phone call that every landlord dreads — the «my sink is overflowing with black water and I’m not even using any water» phone call, I called Twin Home Experts and asked for immediate help. They sent a technician, Jesse, to my building. Jesse diagnosed the problem and fixed it quickly and efficiently. He even wore booties and cleaned up the mess.
He then went under my building to check to see if there were any issues or additional damage. He gave the place a complete anti-​bacterial spraying and used absorbent crystals to remove all the funk. I could not be more satisfied.
I am a lifelong customer of this company and would give them 10 stars if I could. They are fast, responsive, competent, efficient, and fairly priced. They do the job right the first time. And, as a landlord and customer — I cannot recommend Twin Home Experts highly enough. These guys are great! They minimized my damage and took care of all of my plumbing problems.

I had the pleasure of working with Jim and his knowledgable team to repair a massive sewage leak under my house. I got quotes from many other highly rated companies but I found Jim to be the most professional and skilled. His team always arrived on time, were very respectful of my property and did an amazing job! I was really impressed.
I can’t recommend them highly enough. Look no further and call these guys. They’re the best!

Ruben is the best! Great communication. Responsive and helpful. Based on the advice and service he has provided, I can tell he is extremely knowledgeable and efficient. Twin Home’s customer service and scheduling teams are well-​coordinated and effective too.

These guys were amazing.
Here is an email I had to send to hoa.
Hoa had be look for another quote so I found these guys through Unilocal.However I learned that they had already booked someone. However it was my mistake of not canceling the appointment with these guys. I wish I had gone with them instead of the guys I am stuck with right now. It is night and day in terms of service and professionalism. Here is a snippet of what I sent to hoa.
To hoa regarding the water restoration company I got stuck with instead of the twin home expert :
«Oh boy they are here and as mentioned dressed and talk very unprofessionally. I am comparing them with the two guys that came out to give me a quote below.
The people below came out and it was night and day with customer service. I was super excited thinking they were the ones fixing the place and it was my mistake not canceling the appointment. Perhaps you guys could use them in the future. Sorry for the rant, perhaps it’s the morning and the guys you guys sent are not fully awake yet :)
I hope you understand, I have a son and belongings at home I want to protect and first and second impressions may be wrong but i feel it’s an alarm system that goes off as safety »

I have been using Twin for 6 years! Whether emergency or figuring out how to tackle a potential problem, they are the team to call. Innovative, fair, friendly and responsive, at home even!!! Love Elmer and Jimmy Jam!

These guys are great. Mark responded after 2 previous plumbers failed to clear a backed up toilet. He discovered our lemon tree roots had broken our sewer line and fixed just the portion of the pipe that needed repair. I’d call Mark again for all our future plumbing needs.

This company might have saved my sons life!!! AWESOME EXPERIENCE! I was referred to Twin home experts, specifically Dalton mold specialist. He was second to none! Professional and TRUSTWORTHY! He was willing to help with my family’s best interest in mind. He made sure to tell me that he was not going to run unnecessary testing and wanted to save me ANY unnecessary expense. I had tons of concerns with mold since my son has been so sick he was kind patient and willing to help at all cost! If you need honest professional dependable help this is the place ask for Dalton!

I will never call any other plumber to work in my home!
I am the President of my HOA complex and have been for 20 years. I met The Twins during an emergency situation over a weekend at my condo complex a couple years ago and what a find! They responded immediately, worked to investigate and resolve the pipe break between 2 units with great professionalism and care. Not only did they take care of the plumbing, they arranged for the drywall and paint to be fixed as well as meeting with the insurance adjuster to make sure that the job was properly documented regarding the payment responsibility determination of HOA vs. homeowner. Especially working full time and15 miles from home, it is priceless to have people you can trust while not on site the entire time.
I have personally used them ever since, they are by far the Best and I am so grateful and relieved to have them on my vendor speed dial. Both owners, Dave and Jimmy are extremely responsive and considerate regarding price and quality, and give a small job as much attention as a large one.
Most importantly, I trust them, and that is not easy to find in the world of vendors.

This is an industry that is SHADY and it is so great to know this company is HONEST. We had a job that was quoted for 7500 by another company and had Elmer the field supervisor from this company come out and he confirmed the job was not needed. He was thorough and was not trying to sell me something that was not needed. So refreshing … finally a company you can trust.

I had 3 companies come out for an estimate on mold removal and I chose these guys. Ruben was professional and personable. Just had the work finished and so far so good. Was told I would receive a follow up call in 6 months to ensure my satisfaction. Other companies that came out wanted to tear the whole house apart for a small spot. These guys were honest about the situation and didn’t try to take advantage.

I don’t know where to start…
… I had a clogged drain and my landlord refused to pay for a plumber to come inspect and fix it. Not only do I live alone and work full time, I have a dog and a part time job in the evenings as well. The Twin Home Experts were able to work around my hectic schedule to come inspect my plumbing. They were very nice… and super super pet friendly. Much nicer than the treatment you may get from other plumbing companies.
Alex came to service the sink. It turns out the house is from the 40’s and the pipes have never been replaced. Alex located the «problem area» and gave me a very affordable quote. Not only did Alex quickly replace 70 year old piping, he even patched the holes in the wall. I’m not talking a quick wham bam spackle party… he took the time to make sure the wall looked seamless. It’s the care and attention to detail that inspired me to write this post.
I am very thankful that I came across the Twin’s phone number. Ev

Thank you, thank you, thank you! So happy with the work that Twin Home Experts did for us. Elmer was amazing start to finish and the entire team was really top notch. We had a BIG job, they quoted 3 – 4 days and it was done in 3 days flat! Exactly as quoted, reasonably priced, no surprises.
It all started Easter Sunday when the toilets backed up and the shower wouldn’t drain. We knew we were just 1 more flush away from raw sewage flooding the house! Thankfully Twin has someone answering the phones ²⁴⁄₇ (even on holidays). Although they offered to send someone on the Holiday, it worked better for us to do the next day.
Tom arrived and quickly assessed the magnitude of situation — soon Elmer & several others showed up with all the equipment to get into the pipes, find the exact problem and begin working right away.
The amount of work done was incredible: they hydo-​jetted, busted through concrete, dug holes as tall as a man, replaced old pipe, re-​filled the holes, laid new cement & 100 other things necessary to connect our house to the city sewer. You’d imagine this is a messy job, but they were so organized and tidy — they put extra effort to clean up after themselves — really above and beyond (even the neighbors commented on how impressed they were watching the whole process).
The Twin team is so professional! They explained all the options, were cost conscious, and instilled complete confidence so we didn’t have to worry about a thing. I really hope that I don’t have to call you for any more emergencies, but should they arise, I look forward to working with you again!

I called The Twins because of the excellent reviews on HomeAdvisor. Linda was superb at contacting one of their technicians, Mark, right away. Mark was super responsive and available via phone/​text messages. He was timely and very professional and replaced the leaking faucets in both bathrooms. Linda made the billing process super easy too.
I definitely plan on using them again!

Great service, very professional and friendly. Toke videos for me (since the problem was on my roof) to explain what the problem was and what they were going to do to fix it. I will definitely recommend them to my friends.

This company and their employees are all top-​notch! From the first phone call they addressed our concerns and were out the next day to fix the issue we were having with our plumbing and a small mold problem. I have already recommended them to all my friends and family and have used them religiously for the past 5 years! Special thanks to Thomas for all the detailed attention and to Jim Scheulke for always overseeing everything.

First I want to say that Linda was amazing on the phone. My water heater was down and I have two new borns. Linda quickly got me somebody to come the next day. No other company wanted to come. In Payless did not even want to service my house. When Thomas arrived, he was fantastic. He quickly went up, made an assessment. Guided me through it so I understood what he was doing and then voila. Done. Really fantastic. Linda and Thomas… THANK YOU! I‘ll be using twin home experts in the future.

These guys are great, friendly, quick, affordable and professional. You don’t often get a wry sense of humor along with plumbing virtuosity but this was exactly the case with Thomas. Thanks for fixing my toilet lickety split!

Awesome guys ! Thomas and his partner came over and had it fixed in 30 mins. Took them two min to see what the situation was. Super cool and funny.

Called The Twin plumbing company for an HVAC quote for an addition to my house. They sent out John Migliore, who I dealt with exclusively on the project. They consistently did not show up when they said they were going to, which was pretty annoying when many times I took time off of work to meet John and go over the work. I had to constantly hound John to get him to send guys out to continue the work. In the end, the system is poorly balanced and different rooms get different amounts of heating & cooling, making it tough to maintain the different rooms at a constant temperature. They left the project saying it was completed and of course John collected final payment, only for me to find the pipe flashing (meant to seal the hole where the pipes go through my exterior wall) sitting in the mud. After months of calls and texts with John asking him to come finish the job, and dozens of promises by John that they will «fix it tomorrow… I promise», the flashing is still sitting in the mud. With the recent rains, it is only a matter of time until the rain makes its way through the hole in my exterior wall and into my house.
Advice…look elsewhere for HVAC if you want the project completed in a professional manner. Also, hold back final payment until you’ve walked the entire project with them.

So I called these plumbers to deal with a bad water heater and to put in a recirculating system. They came when they promised, explained everything that needed to be done, gave me an estimate, and then neatly did the job.
The guys were clean, efficient, conscientious, and they charged me exactly what they estimated the cost would be. No surprises, no bait & switch, no ups, no extras, no BS. Just honest, skilled work that I am very, very satisfied with.
If you want the job done quickly, professionally, and without any nasty surprises — — this is the only company you need to call. I even received a follow-​up phone call from the owner to make sure that I was happy. Now THAT is what I call great service!

Go nowhere else, these folks are simply superb. Formerly Schuelke Plumbing, now even better than before, and they were already superb. Personable, reliable, professional, and always willing to go the extra mile, Tom and his assistant turned a potentially nightmare job into a simple, pleasant, painless experience. Good people are the heart of every company, and this crew feels like family. If you need it done right, and not to have to rob a bank, look no further than the «Twins Home Experts.»

Great guys. Elmer and Oscar were on time, extremely professional, and trustworthy. I appreciate their honesty and hard work.

I can’t say enough good things about my experience with this company. After literal years of phantom sewer smells plaguing our business we felt we had exhausted all of our options. Plumber after plumber told us different things yet no solution was ever found. Finally we contacted these guys and they tackled the problem, which turned out to be much bigger than we realized. We worked with Joe who walked me though every step of the repair process and he was the first one to make sense of the whole issue. Even though they had to work around our business hours they were able to knock out huge amounts of work quickly with their numerous technicians. Both Joe and the other tech Mark were extremely professional and knowledgable and I will certainly use their services again. Highly recommended!

We had Joey De La Fuentes out to the home we are in escrow to do an inspection of the street line. Thank God we did. Joey was very helpful and inclusive. He showed me the camera feed of the root intrusions in the sewer line and shared how we could fix the issues. Process was simple, smooth and clear, plus I really liked Joey and Dave. I will absolutely be using them for more work!
Matt

The Twin Home Experts get my highest recommendation! After we had a flood at my house we called The Twin Home Experts and they went far above and beyond the call of duty. They advised us on the most economical way to repair our plumbing after doing a thorough inspection of our pipes.
They determined that a liner was the best way to repair my broken drain pipe. They showed me the camera images of my drain in real time as they were doing the inspection. They also performed all of the flood damage and mold remediation and interfaced extremely effectively with my insurance company. They were absolutely amazing and my house has been completely repaired. I could not be happier with their work, their ethics, nor their prices.
I have since used The Twin Home Experts for plumbing repairs at my rental properties and recommend them without any hesitation. Several of my friends and neighbors have called them due to my referrals and I have only heard good things about their experiences with The Twin Home Experts. A great, honest plumbing and HVAC company is hard to find and, for my money, these are the best. I am a customer for life!

Joey and Eric performed a full hydro jetting of the house. Very professional and quick.

Quote to install water heater was twice as much for the EXACT same work from other independent plumbers. So I say go elsewhere

Thomas was wonderful. He knew exactly what needed to be done, and was very efficient. Linda in the office was very friendly and scheduled the appointment quickly. We had such a difficult time finding a quality plumber. These guys are great. I highly recommend them!

We had Dave come to our home because we noticed some water accumulating under our home. He came over a weekend, did an inspection and gave us an estimate within 1 day. Turns out it was a busted sewer pipe! We had an engineer come to our property and they completely missed the problem!
Dave gave us multiple solutions for the problem (to work within our budget). He also worked within our Holiday schedule AND travel plans to get the job done. I never felt rushed, everything was on our timeline.
Very knowledgeable and trustworthy. I highly recommend them! Thanks, Dave!

MY DEEPEST GRATITUDE !
I have a 84 year old mother who needed handicap bars in the shower, so i ordered them and had them shipped to her house, reuben showed up to install them on saturday and found them to be to small. So instead of just walking away and waiting another week for a new shipment, he SURPRISED US, took it upon himeself and went to Snyder diamond and bought the best bars .
He sent me a photo after they were installed and wished me a «happy new year, this is a gift from me to your mom». I about cried and was amazed on how caring, thoughtful and generous this act was.
Who does this ??
Thank you so much for starting my moms new year with love !

Thank you so much for trying to charge me $ 2,800 to fix a clogged sink!
I really appreciate the $ 220 you took to do nothing, including the «video» that you said you took and didn’t show me.
Especially right before Christmas, my kids REALLY appreciated it.
I’d like to think total incompetence, but my family is convinced its unethical fraud.
Who knows, either way, another plumber snaked it clear for $ 65!
I created a Unilocal account just to post this. Consumer be warned.

Highly reccommend this company. Joe and Mark came out to do the inspection and give a quote. They came back the next day to start and finish the job themselves. Very professional. Very clean. English speaking. American. Plumbing is a dirty job and I would’ve never even known they were there. Very satisfied and would 100%use them again!

They are the best company ever. My husband left them a message on a sunday and David got back to us right away! They are honest, professional and efficient. You can’t go wrong with them. They took care of the black mold we found in the house. They care about their customers and only want the best. Thank you twin brothers for helping us out.
—-Arman and Arpi Apikov.

I live in Florida and my tenants in Los Angeles called me because of a sewer line that backed up and flooded 2 rooms. I called these guys and they sent Dalton out right away. He was very professional and knew exactly what to do. From thousands of miles away, he was able to guide me through every step of the insurance process, keep me in the loop and most of all, keep my tenants calm and comfortable.
I would definitely recommend this company. Dalton was also reliable, honest and fair.