Water Damage Zone and Restoration Inc.

I love to work with water damage zone. Élan and Gustavo was very professionals and hunset. Work schedule was on time and finish the mold remediation fast and past the clerance in the first time.
I’m recommend to work with them on your next water damage or mold project
Carmel Bahat

SCAM ARTISTS. AVOID AT ALL COSTS!
I made the mistake of hiring these people after my house flooded. They are not to be trusted. There were a lot of red flags, but the biggest one was when they told us they opened a wall and found mushrooms and then packed up and left. they told us we needed to removed EVERYTHING from the house before they could continue. When we told them we were hiring a mold expert to come in and investigate –since mold is a big deal and potentially dangerous – they backtracked and told us not to, claimed they didn’t know what they saw but it might not have even been a mushroom or mold?! It was ridiculous. The mold expert came against their wishes (i assume because they knew they’d be found out and also because they weren’t getting a kick back from someone we hired). He said there was no mold, no mushrooms, absolutely nothing at all there. The insurance company fired them immediately and we replaced them with a more reputable company. When the new company came in, they found an entire area that was still waterlogged and hadn’t been touched by Water Damage Zone and Restoration.
I am really grateful we fired them before the bill and the damage got too out of control. Do yourself a favor and avoid these crooks at all costs.

At 2am I awoke to the sound of gushing water — not a good sign especially considering we were on the 2^nd floor of our house. Half asleep and slightly confused I stumbled into the bathroom to discover a pipe had burst and was spraying a full stream of hot water onto the floor. The water was flowing incredibly fast and by the time we were able to shut off the water, the bathroom was a small wading pool with more than an inch of water which had spread to the hallway and soaked into and through the carpet. To make matters worse, the water soaked through the upper level of the house and was streaming through the ceiling and lighting fixtures into the first floor of the house.
I called Water Damage Zone and within 20 minutes, a van driven by the owner of the company pulled up with a water pump, blowers, dehumidifiers, etc. He triaged the situation, assessed the damage, took photos and water readings, and set up their equipment in an attempt to stop any potential mold from forming (none ever did). The next day a team from the company came back early in the morning to continue the clean up operation. I was amazed throughout the process at their knowledge, empathy, and professionalism. They helped turn what was a horrible situation into a manageable experience that we can now look back on and laugh.
Once the water mitigation process had been completed, we hired their sister company, Best American Builders, to do our repair and reconstruction work. I had a similarly stellar experience with them, but that’s another review for a different page.
I highly recommend this company to anyone who needs their services.

I would recommend this company to anyone who needs these services. We had a leak which resulted in mold and bacteria being spread through the entire house and HVAC system. They are honest and reliable, which is a breath of fresh air considering all the headaches we had already gone through. The project manager, Paul, and his crew were amazing. We appreciated the knowledge and experience they brought with them. Nobody wants to have a water damage problem, but if you do, I would recommend Water Damage Zone to everyone I knew, and make sure you ask for Paul, Joe, & Gustavo!

Professional and honest.
I had a toilet flood and called a few places. Then I realized there was a restoration company near me.
Their office was around the block from me so I walked in and the owner personally dropped what he was doing to come and see the situation and next thing you know in 30 minutes we had 7 blowers and 2 dehumidifiers professionally setup.
Highly recommended and professional.