New York Water Bagel Co

Delicious bagels! Need to try the blueberry bagel and blueberry cream cheese! Also the steak sandwich is delicious!!! Wish they were open for dinner.

Even though their bagels are good, today will be my last time going to NY water bagel.
Any time I call I always get put on hold for no shorter time than 3 or 4 minutes. And as annoying as that may be, it’s okay because I like their bagels.
Today I got put on hold and as I was waiting I heard the lady take one person’s order after the next. After she took 6 customer orders and about 5 minutes later I decided to get in my car and go. I left the phone call running. I got there and at this point my phone said 13 minutes. That would be 13 minutes forgetting a customer and 13 minutes missing other phone calls. I waiting in line and by the time I got to the front it was 17 minutes.
When the lady asked for my order o told her that her phone was off the hook because I was the one she put on hold. She looked at the turned down phone and said «oh, sorry. What would you like» as if it wasn’t a big deal at all.
I gave her my order cause I didn’t want to make a bigger deal about it. I went to go sit down and within 3 minutes my two breakfast sandwiches were ready, which surprised me. I got in the car and drove home.
My husband and I opened our sandwich and I realized that instead of turkey bacon like I asked I got sliced turkey. Then I realized it was put on a whole wheat bagel instead of a whole wheat everything. I think I was more annoyed because after leaving me on hold for 17 minutes, she couldn’t take the time to get my order right. Then 3 bites in my husband looks at me and said his pork roll was burnt.
There are signs everywhere that good is made to order… But there’s no way to cool porkroll in 3 mins. Never mind burn it.
They need to fix their front end. Either hire someone else or have more than one person taking orders.
Unfortunately they lost two customers today.

They need a better phone system half the time they don’t answer the other half you get put on hold and they never come back

It used to be alright In a pinch but as the bagels home fries pancakes and workers get worse the price goes higher and can’t seem to hold a staff besides the one woman who is actually really nice

Was very disappointed the bagel was ok after I selected my first choice it was as hard as a rock. They are not the nicest people who work there, not friendly at all. DO NOT GET THE PORK ROLL. it was awful. Was not the real pork roll. Over all the bagels arent bad, just make sure they are fresh.
Terry

Stopped on the way to beach, ordered marble bagel with butter, bagel was stale and it was not butter, some kind of blend, and yet, it was advertised as butter and I was charged for butter. Yuk. My friend ordered poppy bagel, light on the cream cheese. Her bagel was stale also and they used light cream cheese. Yuk, again. Oh, while we were waiting for our orders, the girl at the bagel counter with dark hair stood at one end of the counter, rubbed her eye, then scratched her head and then proceeded to prepare bagel orders. NO GLOVES EITHER. OMG, could not believe our eyes. Will definitely not be back.

Bagels are usually very good, though I’ve had a few that weren’t fresh. The reviews on the service are spot on. It reminds me of when I tried to talk to a girl in high school. Generally ignored and made to feel inadequate. A real authentic experience!
Overall, a little inconsistent on the bagels, and often rude or incompetent service. Still the best bagels you’ll find in the immediate area, so that will keep me coming back until something better pops up.

Wow this place is awesome! Ordered a Brooklyn Bomber — bacon egg cheese and hash brown on an egg bagel. YUM!
Bagels are fresh and absolutely delicious. They have a huge selection of sandwiches for breakfast and lunch.
Taking 1 star away because this was my first time there and they got our order wrong — ordered pork roll and got bacon instead. Minor mishap that I will let slide but some people don’t.
Otherwise I’ll be back!

Where to begin? This place is something you would have to walk in crossing your fingers the right person is working to help you get your meal correct and without an attitude.
While sometimes your experience goes smoothly, other times it is an outright travesty. On some occasions you will drive all the way back to your house or work missing part of your meal or having a totally new order all together. Sometimes you enter the building and are greeted with a smiling face; other times you’re greeted by a disinterested and annoyed young woman with dark hair, who is more interested in her phone and huffing at customers than communicating with the people giving her money towards her salary and making their experience memorable. This girl is also known as the owners daughter… And if you’ve met the mother, she has the exact same puss as her daughter. Ironically, customers are the reason this family can still enjoy their business.
If you enjoy Atlantic City you will LOVE New York water bagel as it is the best place to gamble on your breakfast.

I’m a bagel snob. I used to bring bagels back from Brooklyn Bagel when I worked up in NY, and this is as close as it gets! Everything bagels are awesome and their cream cheeses are very good too. Great place if you are particular about your bagels!

Even though it is almost literally around the corner from my house, today was my first visit to New York Water Bagel Co. I suspected — and still do — that it was owned by the same people who used a similar name at a now defunct Freehold location, and that place sucked on the black hole level. My belief is reinforced by the fact that the menu boards are identical to the other place, but I didn’t ask, as it could be a sore spot.
But, feeling desparate for a decent bagel or three, I figured, «Eh, why not.» Good bagels are not easy to find in these parts.
And so I found them. Just the right amount of crisp on the outside, chewy and slightly moist inside, leaving me very impressed. I am now a future frequent customer. I didn’t order anything too interesting, though there are plenty of breakfast grill and cold cut sandwiches on offer. But I stuck with two sesame with cream cheese, and a plain with scallion.
There are lots of complaints here about the friendliness of service, and they may be merited, but that was not my personal experience. There was a young, somewhat attractive dark haired girl working the order counter and register, and she was a raging c*** to the two customers in front of me. But she treated me like royalty, and while I found that strange, I’m not going to complain.
All in all, well more than satisfactory, and without question the best bagel I have ever had south of the aforementioned town of Freehold.
The sign at the entrance reads, «Bagels — Deli», and the one over the entrance doesn’t exactly stand out. For the record, and to save you a u-​turn, it’s in the same plaza as Brasa’s BBQ, which has much more distinctive signage.

Great bagels and above average spreads. I like this place and I’m glad it’s right down the street from me. It definitely could be improved, but it doesn’t deter me from going there.
I wish they had a better layout, because it’s always crowded with an awkward line and people hanging around waiting for their food. But hey, I can get over that. It seems like the staff can’t really get over it… They seem cranky towards the customers (except for a couple of regulars I usually notice). I would be too, though, if I worked on weekends there.
Totally check it out. It’s some of the best bagels in Toms River.

I’m from central Jersey and my boyfriend lives in Toms River. I have many a decent bagel store by me — a few super delicious ones. I had yet to find a good place down in Toms River until my boyfriend took me to New York Water Bagel. The bagel was just as it should be: crispy on the outside and soft on the inside. When I bit into it, there was the most perfect crunch. Their coffee was also pretty good and they have a good system down for clearing long lines. I will be coming back to this place again and again!

Good bagels, snappy service, but they’re a bit on the pricey side ($ 6.65 for a buttered bagel and a bagel with egg and taylor ham). Considering where I live, the convenience of not going up to Hooper is worth it. They have a lot more to offer, but I always get the impression it’s been hanging around a little too long.
UPDATE: If you’re in a hurry to get to work, walk in, and see the old lady behind the counter, it’s best to go somewhere else because she’s slow and screws things up.
UPDATE #2: Very tempted to give them another star, but I reckon the treatment I’ve gotten is because I’m a regular. Also the girls behind the counter are always cute.
UPDATE #3: Wow, they’ve gotten pricey. Gonna stick with getting loose bagels w/​o extras from now on.

As bagel shops go especially in NJ but specifically down the shore this place is almost the top of the heap. Every Bagel you could possibly want, spreads galore, every type of sandwich on a bagel you can think of and then some.
Bagels themselves are as good as it gets. Really tasty NY/​NY style that really get high marks. Huge amounts of butter and cream cheese on those ordered that way. Coffee is piping hot, tasty & fresh.
Downside…
Large center coffee bar that takes up entirely too much space and the tables in the front are all communal and pushed together in hap hazard set up.
Crowded most times I’ve been here and one lady taking orders where line is out the door and others waiting on the orders… Not knowing if understaffed or just poorly set up but larger orders take forever. Looks like only 1 person in kitchen making sandwiches.
Aside from that quality, is really top shelf…

Every time I come here its not open at 6, the extremely rude lady comes to the door an holds up her fingures an says 7 !!! Wtf the sign says 6 forget that never coming again! Oh an the coffee is discussing I’ll stick to wawa!

Great bagels so so service.
Never understand why a Bagel shop doesn’t understand they shouldn’t cross contaminate the everything bagels with the regular bagels though.
Wide selection of cream cheese flavors.
Counter workers never very friendly.

Thank you, NY Water Bagel, for making my ‘pain in the butt’ sandwich exactly as ordered. I apologize, because I know I was being a «Sally» (from When Harry met Sally) by ordered an opened grilled cheese on a toasted/​buttered everything bagel, but you perfected that sandwich. I had a craving and you followed through. The bagel was excellent — chewy outer portion, yet, tender and tasty on the inside. and you left the bagel open (I was a little concerned it would be closed, like so many others I’ve had in the past — and I haven’t had one of these in years!) — Hubby got a plain ol’ everything bagel with cream cheese — and he enjoyed every bite of it. As another reviewer posted, these sandwiches held us over for the day. And not sure what everybody was talking about with the counter help — the woman who took my order was very friendly and didn’t bat an eye when I placed my order from hell… LOL — she said she was going to tell the cook herself, what I wanted. And they succeeded. Although, we live in northern NJ and were on our way home from Atlantic City, I am really happy we stopped here… thank NY Water Bagel Co — you give New York bagels a really good name!!! (PS — next time we are in the area, I’m definitely coming in for the Peter Luger sandwich — hot roast beef with fresh mozz and Peter Luger sauce — sounded heavenly, but I needed my open grilled cheese…)

Great but also bad.
Good bagels.
Good specialty bagels like French toast or my fav which is the bacon egg n chz (flavor) bagel.
Huge selection of specialty cream chz flavors like scallion, jalapeño, asiago herb, or bacon cheddar.
My fav thing to get is «The Great Bambino.»
It’s bacon, egg, cheese, sausage, pork roll AND a hash brown on a roll. Or bagel if you’d like. If I eat that thing on a Saturday morning I’m pretty much good till dinner. Lol. Huge sandwich!
The bad.
Staff is kind of rude. They seem to hate their job and have a better than kind of vibe. Maybe not staff but the one cashier I have regularly dealt with.
Wait time is slightly longer than it should be I think.

What kind of sorry excuse for a business tells a loyal customer who lives less than 1 mile away at 12:15PM on a Saturday that «we are not delivering today». These local businesses who do not even bother to offer consistent service and selectively deliver because they apparently are sooooooooooo successful they don’t even NEED your business do not deserve our patronage. The food here is not that good, the only reason it does well is because nothing else is even decent around. Don’t waste your money. I run a business and places that operate like this are pathetic.