Dunkin’ Donuts

I usually always have a bad experience at this Dunkin donuts. For some reason, I keep going back. Convenient maybe? I couldn’t tell you. What I WILL tell you, is that I am purely disgusted with the conversation I heard through the drive thru window today. I pull up to hear them talking about «migraines, vomiting from them, and stomach acid.» Pure disgust. I’ve worked at Dunkin donuts a few times in my life and I can assure you none of my employees ever thought to have those conversations in front of customers. I feel pretty gross even drinking my coffee at this point. They’re always slow, they’re rude at the window, they make you repeat your order 3 or 4 times at the order station, and a once you receive your coffee, it’s 9 out of 10 times wrong. I’m not sure what kind of employees this dunks wants to have operating their store, but they should be worried about it. Stop hiring lazy, jobless teens just for them to make some cash. & if you’re going to, make sure you’re at least training them properly. Although, I didn’t think that common sense and appropriate talk at a «fast food» chain was too hard to comprehend. Disgusting.

Better staff working now than previous reviews, especially during the early morning hours (5−7AM) when coffee really means something. Best DD in Tewksbury hands down.

It is hard to find a DD that messes up a Dunkaccino. Cmon, really?

not all dunkins are created equally, and this one certainly falls short. while the pastries are okay, the service is terrible. it took over 10 minutes for the server to get iced coffees for my father and me, and he seemed almost angry that my dad wanted one too. by the time we left, there was a signficant line behind us, and i felt really bad for them knowing they might be there for a pretty long time.

A) I dont get the dunkin donuts hype. I tend to like the ma and pa donut shops better. B) The staff here are rude and have attitude for days!
C) The donuts taste old and stale

«Hi, Welcome to Dunkin’ Donuts, what can I get you?»
«Can I please have a small iced coffee with a little cream?»
«Small coffee with a little cream, OK, drive up.»
I pay. I put my coffee in the cup holder. I drive home.
I put my purse down. I sit down. I turn on the news. I smile. I sip my coffee. I taste sugar. I hate coffee with sugar. I think about driving back to Dunkin’. I am happy at home. I make a cup of tea. I pour the coffee down the drain.
Maybe it should be «Welcome to Dunkin’ Donuts, you’ll get you whatever I decide to make you.»