While the wings we received were decent, the service was enough to ruin our experience and ensure that we would never again enter a restaurant with ‘wing’ or ‘stop’ in the name. We decided to order online so that we could streamline our interaction, but we had no idea that the staff had a much more interesting experience in mind. Not only was the half hour lead time we gave to our order not enough time for the chicken artists to prepare our meal, the maestros needed twenty more minutes after we had arrived to marinate and microwave our bird meat. The saving grace was that the hero behind the counter offered to give us the dipping sauce we had already paid for(and they had surprisingly forgotten to include) on the house. Can’t wait to come back!
Frank D.
Classificação do local: 3 Phoenix, AZ
This Wingstop was a-ight. Not sure I’m clambering to come back though. So recently I wandered into this Wingstop due to the fact that the In-N-Out was so crowed, the drive thru line almost reached the main street. It’s worth noting, I did warn people about that in my In-N-Out(Tempe) review, but apparently I’m no good at following my own advice. Anyway, as I parked my car and began to walk towards the entrance, I noticed an employee(who appeared to be on break) get up from the front patio and open the door for me. Nice gesture, I just hate feeling like I’m ending someone’s break. He came around the counter and asked to take my order. I wasn’t ready. I asked about the flavors of their boneless wings and he replied«I don’t get what you’re asking». Ok. Let’s try this again. Do you have boneless wings, and if so, do they come in honey BBQ? «Yes». Ok, we’re making progress. So I order a 10-piece boneless, with fries and a drink. They don’t allow you to fill up your own drink, which I found a bit strange. Then they told me my food would be out in 15 minutes. I was under the impression this was a fast food joint, but apparently I’m wrong. So the food eventually comes out and it all looks good. While I’m eating though, I can hear the two employees arguing about something in the background while I’m trying to watch the TV. After that, two more customers came in and were unhappy about orders they placed online because their food apparently wasn’t ready for pick up. I get the impression that they thought that the food would be ready, but it wasn’t. It doesn’t help that the two employees there were nearly alone(besides myself) without much business. It looks like they weren’t doing much of anything and perhaps the walk-in folks picked up on that. I’m not sure. Anyway, in the end this was a decent lunch. A tad pricier than I like to pay if I’m by myself, but good nonetheless. I could’ve had a better experience with more friendlier and competent folks working there. And I could’ve done without the arguing going on in back(that I could hear). I don’t know. This Wingstop was decent, it really was. But I’m just not sure that I would actually come back.
Tray A.
Classificação do local: 5 Phoenix, AZ
Man me and my wife decided to go here for lunch it was so fresh we ordered ahead and once i got home it was still fresh and hot we got the parm fries extra parm the smell is very loud if you attempt to get them lol but there great with ranch on the side. we got lemon pepper and lousiana rub along with my new fav the spicy korean extra krispy it was FIREEEEEEEEEEEEEE def wil be back. we dont eat much fried food at all but this was amazing!!!
Desserey A.
Classificação do local: 4 Long Beach, CA
I love wing stop I have an addiction but don’t dine in. Get your food to go sometimes the staff is friendly seems like they are in a rush to get you out of there. When I ordered the girl with long hair rushed me and cut me off a whole lot when I tried to talk. That’s definitely not so friendly especially if this place pays you 10 $ an hr you might as well pay for some good service employees and who aren’t on their phone.
Cindy R.
Classificação do local: 4 Tempe, AZ
I love the wings here, they are so much better than buffalo wild wings. I’ve had the boneless and the regular wings and they are both yummy. The fries and veggies are good too. Mondays and Tuesday are 0.60 boneless wings can’t beat that!
Becky M.
Classificação do local: 1 Scottsdale, AZ
So disappointed. The prices are outrageous. I use to pay $ 30 for 50 wings. It has gone up to $ 41.99. Will not be back. Good wings but not worth the drive or price.
Cameron N.
Classificação do local: 2 Scottsdale, AZ
Ordered over the phone. Got 20 wings and a free fry. I had checked the price online but when I picked up the food there was a few dollars price difference. I figured the receipt would have everything, while it does have what you ordered the way the receipt prints makes it impossible to determine exactly what you ordered. Who ever cashed me out wasn’t helpful or friendly. The garlic parmesan wings were wwwaaayyyy over seasoned and I didn’t think the teriyaki wings had that much flavor. Fries were soggy.
Weeraya T.
Classificação do local: 3 Tempe, AZ
Wings here are pretty good. But I didnt like the fact that I had to wait more than 20 mins for my order. Besides the girl at the front counter seemed to be a little angry to every customer that walked in that night.
Angela H.
Classificação do local: 1 Brooklyn, NY
Good food, but you really do not ‘save time by ordering online now!’. I placed an order over half an hour ago, expecting my order to be available when I walked in. Instead, I’m currently stuck sitting on the wooden bench inside their restaurant, waiting at least an extra 20 mins because they haven’t bothered started making my order. I wasn’t offered an apology, discount, or any sort of compensation. And yet, the staff has time to mingle and take a photo with the Red Bull girls that just walked in. In fact, it looks like they have an entire stack of papers next to their register that haven’t been tended to. I guess I can kill time by leaving a review. I wonder how many more hungry peoples’ dinners are getting delayed tonight. Garlic Parmesan flavor on classic wings are the best. Way too salty on the chicken strips. You also can’t go wrong with the original hot flavor. Get the cheese dip on the side so you have the option of dipping instead of turning your fries soggy.
Brooke B.
Classificação do local: 5 Los Angeles, CA
These chicken wings are addicting. I’ve had them three times the past couple of weeks. I get the ten plain, because I’m not a huge fan of hot wings. They take a bit of time to cook fresh, so be patient or order online beforehand.
S W.
Classificação do local: 5 Flagstaff, AZ
This past Friday the 27th was the first time trying Wingstop, it was excellent! I had the boneless 15 piece split with different flavors both great, mango habanero & mild. The fries are great as well as the cole slaw. But even better was the customer service, CJ was the awesome young lady who took my order. I could see she was busy but still took the time to help me with my order. As I waited for my order I sat back & listened to her handle other customers, she went above and beyond with every person she help weather in person or on the phone. Whomever CJ’s boss is needs to give her a huge raise, employees like her are hard to find…
Roy P.
Classificação do local: 1 Whittier, CA
Im just going to cut to the chase. HAIRINMYCHICKENANDFRIES. VEGGIESWEREALLWHITEANDCRACKED. I was disgusting, I honestly dont know what else to write. This shouldnt even be 1 star, it should be 0.
Alicia G.
Classificação do local: 5 Phoenix, AZ
This Tempe location is right off the freeway in a tiny strip mall filled with places to eat. I decided to dine here as my past experiences at Wingstops throughout the valley have been a pleasure. The moment I walked in the door yesterday I was greeted by a friendly female cashier. I knew exactly what I wanted. The cashier repeated my order to me and asked me if I wanted to upsize my drink. As I sat and waited for my food she kept herself busy by cleaning the resturant. Which the resturant looked spotless. Very clean dining experience. I felt at home as I can appreciate a clean establishment. There were TV’s to watch as my freshly made food was frying. There were two other workers. A male cook and the manager. The manager who that was a male as well was friendly to me and the other patrons who walked in the establishment but a beast to his employees. He made a comment to the male cook asking him to use his brain. Then he even asked him if his father has to hold his hand. I guess the guy was moving slow but it gives him no right to talk down to him. I could not believe how loud the manager was along with unprofessional. The female cashier looked at me in embaressment. I felt bad as this is not the type of culture I am use to seeing at Wingstop. Overall the experience was good. My food was perfect along with the customer service I received.
Jeff B.
Classificação do local: 5 Mesa, AZ
Many times at Wingstop but first time at this location. I ordered the eight piece lunch special which comes with wing, fries, dipping sauce(ranch or bleu cheese) and a medium drink. Leftover wings baby. Wings took the standard 14 minutes. The fries at Wingstop are always a crapshoot: sometimes they’re fresh and sometimes limp. This time: fresh, hot, skin on fries with just the right amount of seasoned salt. The wings were spot on: big, hot, juicy and loaded with sauce/rub. I got four Hot and four Cajun. I recommend both, along with Louisiana Rub. I have always recommended Wingstop over the years and I add this location to the list. Service was friendly, snappy and professional. Any time you are in the Tempe Marketplace area, drive West one mile and try Wingstop. You’ll be glad you did.
Milo S.
Classificação do local: 4 Irwin, PA
Wings cooked perfectly. Buffalo sauce is great and equally as good is the blue cheese dressing. Coleslaw was a 7 out of 10 and the fries an 8 out of 10. Fairly quick, orders out in 10 minutes. Only complaint and i think im just getting old, but i cant stand when a eatery blasts adult contemporary music while you eat. Back ground music is fine but when you have to raise your voice to talk its too much. It is probably good for table turnover though because i ate and ran the hell out. I cant get the coldplay out of head. Ahhhh
Geoff C.
Classificação do local: 5 Scottsdale, AZ
Do you like Hooters for the Wings? I don’t I like it for other reasons!!! I like WINGSTOP for its WINGS! This place has the best wings, original hot is the way to go with some seasoned fries and bleu cheese that will make you feel like a little kid getting their favorite toy in the store.
Toryanni E.
Classificação do local: 4 Apache Junction, AZ
The food was really good! The smart phone app has issues though, when you get the app it has a deal that you will get 5 free boneless… however it doesn’t actually work, so that was a bit irritating. Not neccessarily the restaurants fault. I had traditional wings in Lousiana Rub and Original hot with Bleu Cheese. The Lousiana Rub ones were my favorite and I’ll definitely have to get them again. The Bourbon Baked Beans are amazing, I love baked beans and these had such a different but yummy taste!
John Q.
Classificação do local: 3 Singapore, Singapore
We gave Wing Stop a second chance after the debacle that I wrote about a few months prior. Our experience was quite the opposite. There were new staff members and the place was quiet and empty when we arrived. The cashier was very courteous. Our wings were on time and cooked the best we ever had from this location. This was quite a turnaround from my previous experience and I hope they can keep up with this kind of service on a regular basis.
Brent W.
Classificação do local: 1 Tempe, AZ
I call in early so I can eat quick. because I’m hungry. and I need to get out quick. I get in, pay. Then I sit reading for 30 – 45 minutes and finally realize it’s been way too long and ask what the deal is. The terd who took my order was apparently completely out of it and was twiddling his thumbs while my order he took sat right next to him. All of the times I’ve been there it seems to take quite a bit longer than expected. There wings are great but this really annoyed me. They get a one star for now.
Allison C.
Classificação do local: 3 Brentwood, CA
I’ve been to the Wing Stop in California multiple times, but this location in particular I’ve ate at twice. They have nearly 10 different wing flavors to choose from, so whether you’re a spicy or mild fan, you should find be able to find one you like. I’ve had the Hawaiian flavor which has a sweet, mild flavor and the lemon pepper; which I know a lot of people swear by, but to me it tastes like a chicken tender with pepper on it. The fries are always really good! In my opinion even better than the wings. Every Wing Stop location I’ve been to, the taste/quality of the food is consistent. HOWEVER… this location definitely took a turn for the worst in the customer service aspect. The employees seem bored and unhappy to be at work. The girl working the register(who took my order both occasions) didn’t crack a smile once and came across a little bitchy… Also there were 2 tables with trash/trays on them from previous customers that were there when we arrived and remained even after we left. This place is pretty small and both times it was empty, so there’s no reason for it to have been anything but spotless.