Buffalo Wild Wings

I am a regular! My boyfriend and I come to BWW AT LEAST 3 TIMES A WEEK! We LOVE IT! However this is my 3^rd CONFLICT with a server Amoora I believe it is. In the past she has given me serious attitude, does not go over the menu, or list ANY specials, she does not fill up or water, we walk up to the soda machine and ASK for water. PATHETIC! We received a discount the last time we had her but this time is completely unreal! How in the right mind do you come up to a customer and ask why I didn’t tip you enough!!! We came to watch the NBA Finals. There were 7 of us, we all ate around 6 and and didn’t leave until 9pm. Someone from our party left without paying which tends to happen sometimes when you stay for a long period of time. I had contacted my friend and she was on her way back before we even got our tabs! Amoora came up to us, talking with her hand on her hip being rude as can be telling us we can’t leave until they come back. Which is totally understandable for her to say IF WE WERE READY TO LEAVE! WE WERE STILL SITTING AND TALKING AND HAVE NOT PAID OURSELVES! I didn’t say anything after her being rude. But for a waitress to come up to a guest and ask for a good tip??? I could NOT BELIEVE THIS! I have never had a problem with anyone else! She is just not fit compared to the rest of the amazing workers there. SO DISAPPOINTED!

Besides the fact that it was extremely cold in the restaurant, upon being sat at our table by Alex the hostess I pointed out to her that there were several tables (6 to be exact) that had not been bussed or cleaned. Her response to me was its not my job so I’m not dealing with it. I found that to be very in professional.

Let me start this review by saying that I am a dedicated and long time believer of the Buffalo Wild Wings brand. I enjoy the atmosphere, the people and the food. It’s truly a great environment and one of a kind.
I have spent quite a bit of time (and money) at this particular bdubs, if you will. Lately, my experiences haven’t been the best and I feel that it needs to be put onto paper.
Fairly recently, I have noticed that the employees seem to be of a much lower morale. They don’t seem to be the typical upbeat bartenders and servers that they usually are. One visit in particular showed me why this is, it’s the management. I saw a manager openly yell at an employee and embarrass them in front of customers. This is so wrong and unprofessional on so many levels. These waiters /​waitresses and bartenders are the SOLE reason I continue to come here. I can get a blue moon and some crappy wings anywhere… But the people are what make this place such a great environment! To see the managerial staff treat these folks this way, is unacceptable.
I will continue to come here but I will not support the managers of this establishment. It’s unprofessional and deeply bothers me that they treat such wonderful, upbeat and energetic employees the way they do.
Please keep your eyes out for this, I do not want to have a reason to stop coming to this restaurant but if that’s what it takes, I will.

Nice place. A little too salty, but the Parmesan garlic is fantastic.

Had some sorry undercooked under flavored wings delivered to my house today. The wings were delivered with no ranch, celery or carrots. and just kinda warm. I had to finish cooking them in the microwave.
The 3^rd party delivery company was fast, 17 minutes, click to door. Too fast I guess, but polite and friendly. Postmates seemed pretty cool at that moment.
One thing is for sure BWW will take no responsibility for the quality, or accuracy of an order if done through Postmates.
Hmmn who gets the blame BWW of Postmates? I say BWW.

If I could give no stars I would. We’ve been waiting over an hour for our lunch and the waitresses excuse is that it was due to my wings needing to be well done. I’m very disappointed. I will no longer be coming here and would never recommend anyone to come here.

I was incredibly discriminated against for being gay by the general manager at this location, william streicher. My girlfriend and I arrived in overly flirtatious manner, which to some straight homophobic people may appear as inebriated. As we were seated at the bar we were immediately told we could not be served alcohol. I had not been served alcohol previous to the evening. The bartender was very nice and helpful in taking my order for wings but as far as the management goes I am very offened and disgusted.

Had the burger at a diifferent location and was super impressed with the seasoning and the way it was prepared. Couldnt wait to have it, again. Very dissapointed with Tempe burger. No seasonings added, no sauce. Norhing that made it any better than a low quality, cafeteria burger. I know BWW is a wing joint but any decent restaurant that touts signature ingredients in its menu and doesn’t follow through is not going to have repeat business. Caution-​may be relying too much on their college location to be quality. 2 stars only because server was great.

Amazing customer service. I’d like to give credit to the front of house employees working this afternoon, for their great attitudes and genuine helpfulness. By the way, the ghost pepper sauce is AMAZING on the shrimp bayou po’boy sandwich. Thanks, you guys. :)

Great wings, great sauce and love the chicken Caesar salad. Service is much better than Superstition Springs Blvd yet I can’t get a water refill!!!

M’Lynne is an amazing server! The prior week my boyfriend and I had poor service making us hesitant to return. Tonight the dining room, were we originally wanted to sit, was slammed. M’Lynne prompted us to sit in the bar area and took amazing care of us. They didn’t have the Amber Ale my boyfriend wanted but she was quick to lighten the mood with jokes. Smart, quick-​witted, and funny. Will be back for sure!

Worst buffalo buffalo wild wings location ! Arived with a party of 16 and was asked to build our own section. When sat the server threw the menu on the table! If you are planing to come here I suggest you go to another location.

The customer service here was so disapointing ! I have been to other locations and their service is outstanding. Also they just threw our menus to us and my blue moon had the smallest dry orange ever!

Great food, awesome drinks, wonderful service. Best place in town to watch a game. Bryant was an excellent bartender and I will be back next Sunday !!

Ordered online and half of my food was missing. Order chips and salsa and only got chips and no sauce for my chicken.
No one seemed to even check my order to see if it was slightly correct.
When I called to complain the girl did not care at all.
Terrible service.

The staff has no sense of common sense or customer service. Right when I walked in the hostess was texting, and completely ignored me. I waited about a minute for her to acknowledge my existence, then she asked my how many were in my party. She said the wait was going to be 10 – 15 minutes. Fine.
THEN, 10 minutes later (while I was still waiting), another party walked in and the hostess told them that they could go right in. I stood up and told her that I had been waiting, then she signaled me to go in and find my own table. After finding one, u had to hunt down an employee to clean my table. I regret coming here, I should’ve just gone to chandler.
The only people that treated us well were Alli and Chad. They were both sweet, and patient.

This is the third or fourth time visiting here and would be the last.
I can NOT take the snippy attitude your waitresses and your hostesses have, seriously do something!
I get it that they may be dealing with kids all day long being in Tempe but you also have grown up customers that don’t appreciate a 20 year old talking to them in a snippy way.
I mean what’s your deal???
No one is even smiling at this place.
You suck, if I had a zero I would give you a zero :/​
Asked for a refill on the water, I got a glass with no ice just warm water and slammed it on the table, I COULD NOT believe it :(
Never felt like a burden before especially when I was spending my money, at this bww they make feel that.
I can also tell there is a click of waitresses hating their life and arguing by the computer/​flat screen where they place the orders, they were pointing on tables and arguing, not a pleasant professional way, you made me feel very uncomfortable when you pointed at me!
You know, I was just there to eat late night with a business partner that was it, we were not there to do anything else, you left a bitter taste in our mouth.
This review exclude a gentlemen named Bryant, he was running to get me the water and the beer the waitress forgot and was extremely nice and asked if we needed anything else.

How sad.. We eat at bww all the time. For whatever reason we ate here instead of the millions of unique options around us… That would probably be my husband’s fault. Anyway. Servers were great. Except the silverware and napkins never arrived.
Food just was lacking this time. Just missing something. We did try the new flavor of wings which is similar to cinnamon apple (angry orchard) and it was pretty good, my husband said epic and I said ok. But in the end not too shabby. The vanilla lager drink was so so. Meh.
Overall a mediocre experience, but I’m kinda biased towards ma and pa places versus chains… Not that they don’t have their place

This BWW has done better than the other ones. Food came promptly and the waitress was competent. Of course, it was the slow time with barely anyone there so they better have done better. At the other BWW, service really drops when they are at half capacity or more.
Come here for wings and choose your sauce. I like the non-​spicy Garlic Parmesan sauce.

My review:
Please understand that I am a hard rater. I rarely award more than 3 stars. My definition of 3 stars is a good, solid meal with good service. It is a place that I recommend you try and a place I will likely return to.
The food here was tasty and the value for what you pay is within reason. The staff was friendly and attentive. Both made for a positive dining experience.
Tonight I had the medium wings. Yum!
Take a chance and eat here. I think you will enjoy it. Tell them Chris S. from Unilocal sent you. They will have no idea who the hell I am but you may get a good laugh out of it! Enjoy!