Spirit Airlines

The WORST ever. Always late and horrible customer service. Terminals didn’t work in Tampa, employee printed out wrong boarding pass, security made me return, employee was rude and told me it was my fault. I would never flight spirit again, even if they give me a free ticket.

Of course my flight was delayed. Then the gate crew punished us by giving us confusing instructions about how to prepare our boarding passes and rolled their eyes and scolded us when we didn’t do it right. Then we all pushed onto the plane and sat there and waited for at least a half hour. Smh, this airline ends up costing us more in the end. Way more.

As I cool my heels in the terminal at the Tampa International Airport, waiting for my third consecutive delayed Spirit Airlines flight, it occurs to me that I might not want to jinx myself by speaking ill of a company I’m about to trust my life with. On the other hand, should I perish, you who do not know the clusterfuckery, the nickle and dimery, the slow bank card bleed out by a thousand cuts that is flying Spirit Airlines, heed my words. This is the worst first-​world airline I have ever flown. From the straight-​from-​Abu Ghraib stress position seats to the extra charge booby traps hidden in plain sight, flying with these guys is entering hostile territory. Okay, I’m stopping here because the listless and demoralized passengers from the inbound flight are slouching roughly toward the baggage belt meaning the plane’s interior is about to get a ‘hooker-​shower’ before they squeeze my herd in. Pray for me, and, God willing, I’ll add more later. I have stories to tell.

This is an overdue and well deserved review for Spirit Airlines. I did a lot of research prior to my first flight, and admittedly, was hesitant. I saw a lot of negative reviews and even heard some from my friends. With that said, I have had nothing but phenomenal experiences with Spirit both on my first flight and subsequent flights.
First, let’s address delays. If we are being honest, delays happen with every carrier. Many of the delays are beyond the control of the airline (weather) and some are due to mechanical. But seriously, do you want to fly with any mechanical issues still in question??? I have had one flight delay with Spirit. I received an email (as I opted in to get these) and, once the flight arrived, the transition was expedited and we left quickly.
Next, let’s talk about baggage, pricing, etc. Yes, there is less leg room. Yes, you pay for bags, Yes, you pay for snacks. ALL of this is explained on the website and through countless reminders. How do you make it better? Pay for your seat. Opt for the big seat or the emergency exit (my preference) where you get more leg room. You are allowed one carry on (note the weight and size restrictions. Again, ALL of this explained). Need to take more? Pay BEFORE you check in, and again, note the weight and size restrictions. It’s cheaper and explained fully when you book the flight. The snacks? I usually don’t care for the snacks of other airlines. At least this way, I get to pick my snack and it’s cheaper than the stores in the terminal or drinks at the bar.
Finally, Spirit, please recognize Stacy whom is either based in Ft. Lauderdale or Chicago. She was nothing short of amazing. She attended to a fussy infant helping relieve the stress of the mother and comfort of all other passengers. She mixed humor with heart-​warming stories of why she chooses to work for Spirit. She is truly an ambassador for your airlines.
All in all, READ and adjust your expectations and I promise you will become a frequent Spirit Airlines customer.
#Spirit #SpiritAirlines

WORST FLIGHT EVER!
Yes it looks cheap up front but.. . the two of us ended up paying $ 1500 more. Here’s why:
Made it to first destination even though there were mechanical problems, huge wait, and had to pay for water.
Second destination they cancelled saying there was bad weather even though every other airline flying from there was on time.
Paid $ 50 dollars for each carry on! Stupid. They were small too and they have size cost increments but the attendant didn’t even weigh it and said fifty bucks.
The flight changed from delayed to canceled when I was at the airport. I had to wait THREE hours in line to get a refund of less than half of what I had paid. I could get another flight from them if I waited 26 hours! Then they said the carry on cost could not be refunded – it would be a credit to the next flight. I told them I would never fly their airline again! It will take seven weeks to get a refund by mail which I will be surprised to see. WTF?
They never told customers where the luggage was. We had to find it downstairs in front of the Spirit kiosk. They never checked tags until I asked them if they wanted to check my receipts.
I had to pay for a hotel room and a new flight from a different airline (because it was too late to book a flight that day after I had to stand in a friggin line for three hours).
I fly a lot. I’ve had this situation of a plane canceled. Both Delta and United set us up with food tickets, a hotel, transportation and even an essentials bag. It happens, but there was no waiting, no lack of communication, no lowball returns.
Will never use this airline again — hidden costs!

Spirit is always late seriously. They always are delayed by 2 hours or more.
This will be my last time flying with spirit. Granted the flights are cheap but it’s not worth the torture.

THE. WORST. Too bad the prices are so competitive or I would book with another airline.

I flew Spirit airlines one time and I will NEVER fly that airline again. They had the worst customer service. When I booked the ticket it didn’t show that I have to pay for CARRY ON BAGS. I didn’t realize that till I got to the airport. Then they charged me almost double what it would have been if I did it online prior to coming to the airport. I DON’T RECOMMEND THIS AIRLINE TO ANYONE. They get you with good pricing at first then when you add up all the other fees YOU ARE BETTER OFF BOOKING WITH ANOTHER AIRLINE.

Worst airline ever never will I fly them again. Flight delayed 2 hours on the way in and now flight cancelled. The seats are tight and I paid extra $ 20 each way for bigger seats. What a joke. I’ve heard all the rumors and stories about Spirit Airlines but I thought my flight’s would be different. Not so. Had to pay for a last minute flight back on another and is going to cost me $ 500 total bull s_​it !!!

Horrible airline!!! 0 stars!!! U just lost 5 customers!!!

After reading the reviews I would have never booked a flight so I’m very glad I booked the flight first. We got a flight round trip from Houston to Tampa for two with one checked bag 620.00 southwest wanted 1815.00 for the same flight. The flight left Houston about 45 min late we made 20 min of it back in the air. Spirit has a new customer for life.

The flight was on time and that is why the get two stars as opposed to one. After we got home they charged us 22 dollars to our credit card. The flight was already paid for, we arrived with our paper tickets and a checked bag which was already paid for. There was no reason to charge us and no one is answering the phone at customer service. We did not get anything on board the plane.
Besides that, I am not going to fly them ever again because although the flight might seem cheaper upfront, in the long run if you need anything else it will end up being more than the other airlines, so since you have to pay the same price anyways, it is better off to get some type of service as opposed to no service whatsoever. No frills seems nice but no service should not be part of that. They have to offer some type of service just to conduct business.

Cheap flights but with all the add ons it’s sometimes cheaper to fly southwest. I’ve flown spirit several times to Latrobe from Tampa and Orlando. No space at all on the plane. Just walking down the aisle you hit people with your bags. This last time really disappointed me. I’m 7 months pregnant traveling with a 2 year old alone and asked for assistance just lifting my bag into overhead compartment. Attendant helped me but then stated next time don’t be offended when I’m told no, they are not supposed to be handling luggage. I thought this was unacceptable and rude. Not sure if I’ll ever fly with them again.

So this is my first time flying Spirit airlines Tampa to Atlanta, and though the pricing portion of booking the flight seems initially deceptive and daunting, they are pretty upfront with the costs.
First and foremost– you will pay for everything! Don’t fart on the plane, because that costs $ 5 I think.
Booking is a bit exhausting and when you receive emails telling you that you need to pay for something that you already paid for is a bit disconcerting, none the less I had paid for my carry on so all was good.
The booking process was a bit daunting because everything has a price… checked bags, carry on bags, printing a boarding pass at the airport. But if you are disciplined it will work. I joined the $ 9 fare club to save money too. The longer you wait to add the extras the more money it will cost you!
My flight round trip with a BIG front seat (equivalent to business class) and one carry on was $ 145 round trip! Not too bad.
We boarded on time and quickly because they shoo you to the plane and though the board by zone number 1 & 2 board together.
The plane that I was on was not clean, kind of like flying in a trash can of sorts. Though it wasn’t awful there was small trash particles here and there. The interior could use a wipe down. The seat was comfy for me– I am a big dude.
The airplane was an A319. Spirit allegedly has an average 4 – 5 year fleet age.
Happily the plane was nice and cool and the flight attendant was really sweet.
There are no frills! You even have to pay for water! But– if you pay for a bag you get to board early– kind of???
A big dude sitting beside me was moved to a bigger seat out of the kindness of the attendant… no charge! That was nice.
Also during the flight I decided to order a snack. Ginger ale and small Pringles $ 4.50. You can buy bundles which saves you a $ 1 or so. The service was slow though oddly enough, took them about 10m to bring the chips.
One thing I noticed during the flight was a Mom who needed to use the restroom with a small baby. The flight attendant was so kind and sat down and held the baby.
All in all a good flight.
One thing to mention– NO INFLIGHT INTERNET bummer.
If you want to get from one place to another with no frills, and a seat. Spirit fits the bill!

If you value your time and self respect never fly with spirit airlines. Please please please just pay a little more for a reputable airline. I’ve been delayed 8 hours in tampa and had my flight cancelled after waiting hours and hours. The customer service with spirit is awful. Please don’t choose this airline. Don’t want to say I told you so. These Idiots WILL screw up AND love every minute Of it. Aviod! Aviod! Aviod! !!! $$

The worst business ever. They are banking on the fact that everyone must fly at some point. Repeat business will be slim to none. Most of the people on our flights were complaining. They appear to be the cheapest but then proceed to charge you bank for everything. I haven’t been this disappointed in a very long time. The water is $ 3 bags are $ 100 checked or carry on at the counter. I’m surprised they don’t charge for the bathroom. The seats and tables were filthy. There was even a whole cookie in ours. I asked for wipes or a cleaner and she came back with dry bathroom hand napkins. The seats don’t even have the option of leaning back and there is no wifi. Not even for purchase. Our flight to and from Oakland to Tampa had a three hour layover in Chicago. The worst. I don’t think they could have failed any worse. I will never, NEVER fly spirit again.

What a joke. The website has the audacity to poke fun at the federal government and the fees and yet they feel just fine charging $ 7 for a beer on their flights or $ 10 to have someone check you in. Reality is I ended up paying exactly the same far as I would have had I flown Southwest. You save nothing flying this carrier because what you may save in $ you pay for in low cost service and over priced add on fees. Save yourself and steer clear of this headache of an airline.

Flew 06÷13÷2015−06÷17÷2015
Decided to take a vacation because my husband came across RT tickets for $ 550 for our fam of 4. Awesome right? Heard of their problems but gave them the benefit of the doubt anyways cuz the fare was so cheap. We were ready for the delays and didn’t even mind paying for the check bags and what not
Going to: Planes were on tarmac ready to go but did not board and depart til 45 minutes late. We were fine with that.
Coming back: TOTAL NIGHTMARE!
We checked in knowing Houston could be dealing with weather issues. Had our eyes on the news and it showed Houston was spared. Hell we saw there was no rain on our home cams. Had to return rental car so we head to airport hours early and are informed that our flights to Houston were cancelled as we tried to check in our bags. NOT delayed, canceled. (Our flight was at 8:55 PM, we got there at 2 PM.) In fact ALL flights out were canceled. Where the hell was our notifications!!!
OK. SO we ask when is next flights out. We can stay an extra day, push comes to shove 2 or a few. They then informed they have no open flights til AUGUST! AUGUST!!! Delayed, understandable but canceled til August!!! WTF?!? And the attendant basically ignores us to talk to her male companion. My husband is thinking she is joking and I am in shock. No offer of any other help and no reimbursement TIL we asked her! She gives us half reimbursement and sends us on our way as she turns back to her male friend. BTW. she gave us a receipt but it still does not show on our card!
We could not find any other flights out but at last hour, were very fortunate to come upon one flight from Southwest with a stop in ST Louis first. We ran into other Spirit customers who had the boot.
What pisses us off about the whole thing even more?! We go home and search flights out. There were plenty available. (Yes we are glutton for punishment.) Well we lived and definitely learned! Thanks Spirit! Never again!!!

This is the worst airline, they are always late/​delayed. Not worth saving a few bucks, but the perfect airline to send the in-​law you don’t like. Just another greedy corporation that doesn’t care about customers. Don’t get their insurance either, they’ll screw you there too! They should change their name to Evil Spirit Airlines, at least they are being upfront.

This is a no frills, & I mean NO frills. Flights are usually full, attendants friendly & polite, good airline. The problem comes when they have a mechanical problem, they don’t have an extra plane to send. Thus, you sit & wait & wait & wait!
Hoping the above doesn’t happen, a cheap, full, good flight. Limited snacks, alcohol & beverages available for airline prices. They fly all over the USA & have many non stop flights. Despite our mega delay, I would fly them again.
What’s a girl to do? Value, non stop destinations, easy luggage, who needs frills?