Sears Optical

A great option for those with state insurance! I’ve been to both the JC Penney optical and the Sears optical at Governor’s Square. I’ve had great experiences at both, but if you’re looking for men’s glasses — Sears had a much better selection.
Staff was friendly, fast and went out of their way to help and answer questions. Dr. Laubach was kind and helpful as well :)

Terrible service and a smarmy doctor. I feel he takes advantage of college students who are away from their parents for the first time and are trying to make it on their own. In all my years, I have NEVER paid more than $ 40 or $ 45 for a contact lens fitting fee, but this shyster charges $ 90 for a lens fitting, even for people who have worn contact lenses for years. Additionally, he does not let you walk out of the office with a prescription in your hand, or even an itemized bill with procedure codes that you can submit to your HSA, just a cash register receipt. When my daughter tried to call back and ask a question about her service, no one would return her call. She called again and the doctor said if she had a question she would need to make an appointment for another eye exam. Seriously? So I can pay you another hundred dollars or so, just so you can answer a simple question that your assistant could probably answer over the phone in 2 minutes if you allowed him to? I don’t recommend ANYONE going here or letting their kids go here while they’re away at college in Tallahassee.

They were able to take me in on a walk-​in appointment during an optical emergency.
The optometrist (Dr. Laubach) is a friendly fellow, and the other workers/​opticians are nice enough. It was pretty crowded, but all-​in-​all I was pleased with Sears Optical and the optometrist and likely will return when I next need a vision prescription.