V Nails

They were very busy and I waited like 45 mins past my appointment time. Had two techs. They did an overall good job just a couple things I didn’t like.
1. I do not like fake nails but one of mine broke so I have one acrylic nail and she did not file it down so it was very thick and uneven underneath. I am a perfectionist and its going to suck looking at that all the time for two weeks.
2. They didn’t give me a hand massage with lotion afterwards which is part of a manicure that I paid for.
3. Did not clean up or underneath my nails.

Update: KIM did my nails more perfect than they’ve ever been done. I will request her everytime. They look sooooo good !! They are short perfect shaped and even. She totally redeemed them. The only reason why I didn’t give them 5 stars is because when my daughter got her nails painted, Kim didn’t remove her old polish she just painted over it. It looks fine and my daughter loves her little nails but I think they should remove old polish before applying new coats. Kim is my girl!
Original review: So I’m going to start out by giving this place 2 stars but I will go back for redemption in hopes to increase their solar star rating. Anyways, let me start by saying I haven’t had acrylic nails for about 8 years. They’re spendy, I always would pick them off, I get anxiety when their tools are near me for fear of bad sanitation and cutting me (it has happened too many times I don’t know know why!) I tried shellac a few times and it was ok, it made my nails look nice, but they would always chip at the base/​cuticle and snag my hair when I would wash it in the shower and then I would just pick them off and be left with sore finger nails. And polishing my nails traditionally now a days is a feat I can’t accomplish with a 6 month old plus he likes to suck on everything including my fingers so chipping polish is no good ! But I HATE having unpainted fingernails, I like them super short and cute. Soooo enter the revival of acrylics and my review of VNails: many of my coworkers have gone to VNails or still go there and recommendations are one of the best ways to find something (hello, Unilocal) not to mention they’re a mile from my house so it was convenient and it doesn’t get bad reviews, for the most part. So I walk in with my 4 year old daughter and I cannot believe how packed it is although I shouldn’t be surprised since it’s a Sunday (this is rare of a nail place! Kudo!) so I almost immediately walk back out but they assure me they will get us right in. We wait for about 15 minutes or so. It’s not that bad. They have like 10 pedicure chairs and 10 maybe 8 manicure chairs, the place is huge. Every seat sat a butt. After the wait we were brought to two chairs and we sat. And waited some more. Then she sat down and started on me. She was nice. She was not rough but she was super rushy. Oh after we sat down like 6 more people came in. So I get it. I told her what I wanted and that my daughter wanted hot pink nails with a flower on her thumb. I told her i didn’t have acrylics for a long time and I wanted them to look as natural as possible. She cut them short which I like, I wish she would have filed them shorter though. And when she asked what shape I said natural, square — round. She did my right pinky first and it was PERFECT! And that’s what I told her. But then she did all the other nails more squared. Which I don’t like– but at least they aren’t sharp. The acrylic is too thick it doesn’t look natural enough. And a few of my nails are different lengths then it’s opposite on the other hand, and mis-​shaped. I chalk this up to just her rushy-​ness though. I even told her I didn’t want my cuticles trimmed so that saved her time, but not time she was putting into my fingers. The whole time I’m getting my nails done my daughter is just sitting next to me waiting. I don’t know why 4 – 5 other ladies got started on before her. She was still receiving a service that I was paying for and it was a service that didn’t take more than 10 minutes. But she had to wait until she was finished with mine and then the same gal started on hers. She sort of ruined the experience of us getting our nails done together. So the low rating is for uneven nails, an unprofessional paint job (it’s uneven), the rushing and the order in which customers are Helped. When I go back in a week or two for a fill I will tell them I don’t like the shape. And come in early during the week in hopes they can redeem themselves. I again will not have them trim my cuticles because i did not see her take her tools out of any type of sanitary storage there was actually nail dust and remnants all over her box.

My mom and I have been coming here for over a year now since moving to WA from CA. We tried a ton of places before finding V Nails and have loved it ever since. They have become so busy now that it takes us 3 – 4 hours each time. We usually get a fill w/​gel and a deluxe pedicure. Should only take about 2 hours. Usually I’m ok waiting for a few to get the gal I want, but last time I was there we had actually scheduled an appointment for 1030 and by 1230 I was still sitting in the pedicure chair waiting for my nails to be done while they kept taking the walk ins before getting me into a chair for my nails. It’s a bummer that I had plans that day and couldn’t wait anymore, so I had to leave w/​o my nails done. It’s highly unprofessional to not take someone first who had an appointment vs a walk in, so I’m disappointed in that since they do such good work. I’m on the French if I’ll continue going here. After all, I drive from Seattle and would love some personalized attention when I have an appointment scheduled for a particular time. Otherwise, they do great work.

LOVE THIS PLACE. Only place I will ever go from now on. Someone told me about this place after the owners of my old shop sold it. After trying out countless salons and hating it I finally gave in and drove all the way to Tacoma from Bonney Lake. Everybody here is very nice and the girls all communicate very clearly. I will only see Cindy she is absolutely amazing. She will tackle anything I bring in from Pinterest, always asks several times if the shape is ok, if there’s anything I want done differently etc. totally worth the drive and less expensive than any other place! Ambiance is great, girls are awesome and the nails kick ass. If you’re looking for a place, look no farther. No even kidding.

I have gone here a dozen times for fills but I have only done 2 pedi here. Both times I have problems! I now have athletes foot and an ingrown toenail after my last pedicure. This is horrible! She was rounding my nails which your not suppose to do and WALLA I can hardly walk right now because my toe is so infected. Ugh I use to like this place but it getting worse and worse and I will not be Back.
Update: going to urgent care because it’s infected and won’t heal… Lovely. That place is gross

Best pedicure I’ve ever had!
They give a long message and all the girls are super friendly

Every time I get my nails done I come here, after 10 visits, you get a discount on the 11^th time. I always get shellac nails. For the most part, they do great! Occasionally they start to chip within The two weeks, but I’m someone who uses their hands a lot in their line of work. I love the colors and the choices they have. Always nice staff and they are extremely efficient! Sometimes you may have to wait a bit, but it’s worth it!

I’ve been here 3 times, I have never had a bad experience. However every time I go they charge me a different amount for the same service. I called ahead today and asked how much it would be and they said $ 25 and then when I went to pay they charged me $ 30. I also am very specific when asking what I want done to my nails, and feel that they don’t really listen to what I want. Example: shaping, length, etc. I will try a couple times to correct the issues that I don’t really love when they’re doing my nails, but end up leaving without with the best result.

Have to update my review. The last few times I’ve gotten a gel manicure I have ended up with a least one, if not two, infected fingers. I paid close attention this last time and noticed they don’t clean their tools. All the ladies have their own boxes of tools that they carry around to each customer and I’ve never noticed them sanitizing before they change customers. I’m SO disappointed because they always do such a great job on both manis and pedis. If I go again I’ll bring my own tools.

Nice décor and ambiance. Surprisingly I left with a manicure I liked. Usually I have to ask for things to be fixed but here everything was to my liking. Asked for a snowflake design since I was feeling festive. There wasn’t much to the manicure felt like they basically painted my nails and it cost $ 40?! Not sure how I feel about spending so much on a simple manicure using my real nails. However, place is clean and fancy, staff don’t try to make small talk (with me anyway) which is nice (I don’t know you), quick, precise, long hand rub. But still… $ 40?!

Know me by name and always make sure I am in and out in an hour. I get gel/​shellac nails done and they do an amazing job every time! If your nail chips within two weeks of getting them done, you go back and they’ll fix it for free. I wouldn’t go anywhere else!!!

They do a Great job and really nice people

I moved from Federal Way and needed a new person that is an expert in waxing eyebrows! I’ve been told I have difficult brows to deal with… So I decided to grow my brows out for awhile.
My coworker recommended Lani at V Nails. I went in on a Saturday morning. Lani is super nice and loves doing brows! She says it is her favorite thing to do at the shop!
I explained I wanted natural looking brows, not too thin. She did FABULOUS! I will definitely go back!

This salon is really convenient for me, very close to home and open a little later than most for those days when I get stuck in traffic. I came in on Friday evening to get a french manicure (no shellac) because I suspected my (now fiancé) was going to propose. Luckily I came in right in time to get my nails done, which I don’t do often but have been for years. I was immediately seated and helped. I am very happy with the service from Jordan, she was very attentitve and detailed. I highly reccommend her, and I will be back.

The location and atmosphere both make me happy. The ladies great everyone and are especially welcome to regulars. I really respect and appreciate their attention to are with some of their elderly customers. I have been coming here since this location opened and have witnessed the authentic nature they have.
For me personally, I am SUPER picky and ridiculous about how my nails look. So for no other salon in Tacoma has made me as happy with the quality of work and or the customer service if I have had a concern.
I get the standard pedi mostly and the gel shelac mani. I work in a professional environment and it’s important that I look my best at all times.
Because this’s is a popular location I try to strategically plan my pop ins. I know that a couple days before holidays I will have to wait. And I noticed a pattern that mid morning and a couple hours before dinner it’s usually packed so I avoid those times.

I am downgrading my review, as the quality has been sliding. I got a sloppy manicure a few weeks ago — it didn’t last a day and the paint was so thick it didn’t dry properly. Went in for a pedicure during «happy hour» (opening until 1pm) and the wait was so long that by the time they finished, I had to pay regular price.

Nice upscale atmosphere!

Love this salon. Always great results. My favorite is V for my manicures. Great place for a girl’s day. My granddaughter and I love it.

Very happy with my shellac manicure today (see picture.) They did a careful and diligent job on my nails and got my request for a particular kind of flower just right. All the women were pleasant company and fun to be around. It’s not as cheap as other salons (french tip manicure with flower on two different nails was $ 40), but you do get what you pay for and today was a lovely treat to myself. I will be back for sure.

I had to down grade my ratings on both V nails. While I don’t think they’re both owned by Tracey anymore… the quality has slipped at both. The biggest problem here is continued reports of problems with credit card transactions… so be wary!
This is a prettier nail place than the average… but if you’re looking for industrial pedicures where they put a car buffer to your toes (which I need)…you won’t find that here. It’s more of a fluffy, superficial pedicure.
Caveat Emptor.