Delta Air Lines

Easy breezy enough. Delta isn’t my preferred airline but they are certainly a hot commodity amongst travelers. The service is pretty on point as much as I’d hate to admit it. Attendants aren’t the greatest but they are efficient, the planes are extremely comfortable and well equipped with tv monitors, USB ports for charging and select seating for extra elbow room.
Is Delta my go-​to airline, nope. Do I rack up those air miles, yep. Lol…
Until the next flight; I’m signing off with a ⁴⁄₅ star rating for the mighty Delta Airlines.
~Christy

It seems like there are fewer airlines flying to fewer airports with fewer times but nonetheless Delta has a decent flight to St Louis, not direct from most major cities without connections through Minneapolis or other hubs. The service was very good in terms of counter to terminal to flight attendants. The planes were the usual with good seating and reliable.

They could have gotten five stars but if you are going to rush folks on to the plane and then roll them out to the runway then park for an hour… Don’t load the plane!
I understand it is more the weathers fault for backing up Atlanta, but they have got to have a clue that there is too many planes coming in and to back the flight up before it boards.

Delays, cramped aircraft even in first class. Reasons I have not flown Delta since 1997. and reason in won’t fly again. Unavoidable this trip, bur missing connecting flight even worse. Kick off passengers to save fuel or stop in denver for more. Either way back to California late may have to call off work in the ICU. Way to maintain fleet Delta

Very quick check in, nobody in line. Very easy security. Not the best gate area but just fine.

Flew Delta recently after using Southwest for years and they were great! Love their website and iPhone app. Will use them again for travel.

Have flown with Delta quite a bit recently and I like them. Being able to reserve a window seat is a must for me and I never have any issues with doing that. The customer service agents are always great and even though our aircraft was delayed, they gave detailed and timely updates to keep us informed (maintenance issue). The seats have decent legroom for me (6’1″) and never feel like my knees are getting crushed even when the person in front of me reclines. The flight attendant staff are professional without unnecessary snarky-​ness. In air wifi is a plus too. I’ll be flying Delta on business whenever I can.

im a fan of Delta. I fly with them all the time. Our flight on this trip was late, but we made it safe.

1800# to customer service– HORRIBLE! All I needed was a receipt because it was never emailed to me– my job won’t reimburse me without it. I had to call 3 times, the first referred me to another airline, the second told me to call my bank, and finally the 3^rd interrupted almost everything I said and when I asked him to stop interrupting, he hung up on me! I was unable to get his name or Ask to be sent to the phone survey. I can’t stand huge corporations who lose control of the basics! I hope more people speak out on this who have the same issue. We spend too much on airlines to be treated so poorly.

I have never had an issue with delta. I have flown them several times and their service is great and timely. I was concerned because one of my tickets said I would have to reserve a seat at the counter 30 minutes before the flight. I asked the attendant and she instantly helped me pick a window seat and gave me an upgrade without me even asking.
Only reason I downgrade a star is I prefer American Airlines because I am military and it is so much easier dealing with someone who states there military benefits instead of making you ask. The free checked bag is so nice with American Airlines.

The Delta St. Louis crew is great! Wonderful attitudes and customer service. Glad to see some portions of the airline industry still has personality and charisma! So often, employees are treated terribly and therefore customers are also miserable, but this is not the case with the St. Louis crew! Keep up the great work. I will easily choose Delta over others to St. Louis now. :)

I hate delta for life!!! Always made me to check in my carry on bag and said its too big?? its the carry on size! For god shake! Grrrrrrr. Other customer had just the same liggage and they was forced to check in but my bad is? What the heck???

Brief complaint to get it on the record. Flight was delayed, no agent to tell us in Atlanta that we would miss our flight to Augusta, GA. We ran from end of terminal to train to next terminal to catch our flight to no avail. The agents must have ran as soon as the doors were shut to avoid the 6 customers who had missed their flight.
I paid extra money to fly at convenient times and up until this weekend we only flew Delta. Not anymore, this was the second delay so our round trip wasn’t just a one time thing. There were no weather problems. Plus our future flights at Christmas has also had changes that we didn’t expect.

Incomparable to Southwest. Made me check a bag that was appropriately sized along with unhelpful staff and delays. Very poor service and experience.

Our flights were on time. Nice to still get a free snack on a flight… who knew? Seats a little narrow though — I felt a little bit crammed so slept off my flight. Very friendly staff. Pilots came out to greet as well. Nice touch. We use Delta often and will see you soon.

Our flight crew seems fairly adequate and should be okay for our short flight to Minneapolis, Minnesota. Unfortunately, connecting might prove difficult given the tight time frame between ABQ flights and my MSP expected late arrival today. Once the crew closes the cabin door it feels like they are literally holding us hostage in these delay situations — Ugh!

Delta is really small at St Louis. They have 5 or 6 gates in Terminal 1. I could get in here from MSP, but not back out so I flew United. My flight was on time and service was fine. The only reason these guys are 2 star v 3 is lack of flights.

Delta, what would I do without you?
I sold my soul to Delta a few years ago, not because I’d heard wonderful things about them but more that I heard that they sucked much less than the alternatives. Early on in our relationship, we had some trust issues (are you REALLY going to get my bag back home? Why did you not call me when you knew you weren’t going to show up on time?), but like all quibbles and quarrels, some open and honest communication (and several free drink coupons and bonus miles) allows us to get past that awkward feeling out stage…
As time progressed, we moved into that phase of our relationship where we ignore each other more than we should but know that we are always there for each other, no matter what.

Can anyone who’s a semi-​frequent air traveler give any airline more than 3 stars? If you can, you’re gonna have a hard time making a case to me.
Here are just a few of my beefs with Delta: they lose baggage on a regular basis, flights are behind schedule (though this is partly the airports’ fault as well), their onboard snacks are sub par, and the prices for tickets are particularly thrilling.
Generally, I hold most airlines in this kind of esteem, but since I fly Delta more often (as Atlanta is its hub), I’m even more familiar with it.
The planes are older, the seats uncomfortable, small, and who knows how often any surfaces get any kind of cleaning (especially tray tables, seat back pockets and armrests). I don’t mind flying — it’s the fastest way to get anywhere by far, but the whole hassle and general discomfort which doesn’t end once you’ve stepped onto your plane has made me a less than enthusiastic traveler.
Add to that the general air traveler population swathed in sweatpants, pajamas, track suits and fanny packs (most of whom are overweight and wedged into the seat next to me), and you’ve got a cranky traveler. While I enjoy people watching, I don’t enjoy being squeezed between two people who both need to purchase an extra seat. Delta really needs to up their requirements for large people purchasing an extra seat — my friends and myself have both been victims next to these behemoths and it makes the flight, no matter how short, infinitely more excruciating.
So there. That’s what I think of Delta. It’s the quickest way to get somewhere, but other than that, it’s a pain.

Delta has won me over ! I know the airline business is tough and stuff. but working from STL, the American Airlines and Southwest options were wearing me out. I reduced my travels a lot and generally hop whatever fits mys schedule and often buy or get upgrades. It’s about the legroom when you are six foot five. Delta has consistently had cleaner aircraft, more engaged flight crews, and for some reason this translates to a quicker boarding, calmer passengers and less stress.
Today I was on DL 5728, STL to MSp. Great crew. I am going out of my way to use DL, more.
I don’t care about the food .or movies. seats and on time and happy crew.