Southwest Airlines

Southwest Airlines is my preferred airline. Especially now that I have a child, I have to pack more, so the free checked bags make it worth it! On other airlines, we used to be able to carry on, but now with a kid and his gear, we try to minimize what we carry on.
They often have great priced fares. They have non-​stop flights to my frequent destination (Raleigh-​Durham). I like the free seating for the most part. I always check in 24 hours in advance on the dot. The St. Louis Southwest terminal is the best — small, easy to get through security, and a few good food options.
For the most part, things go smoothly on the airline. My only complaint is that recently I had a flight canceled and they were not able to rebook me for 4 days (until the day I was scheduled to come back) — completely canceling my trip. It was the holidays and there was a winter storm in the area (not here but around) affecting flights, so I do understand. Though it was still a major bummer. It won’t affect me making future flight reservations though.

The SouthWest Controlled Arm Of The Terminal Is Not So Bad Here
SITREP
From ticket agents to service staff, SouthWest runs a pretty smooth operation in Saint Louis, MO.
THE SETUP
While on a 4-​Hour layover in St. Louis, the SouthWest area set-​up is actually pretty efficient and nice. From seats to amenities, it is quite a comfortable wait.
THE FLIGHT
There were no delays in arrival, nor were there in take-​off. All-​in-​all, it was a good brief stay courtesy of SouthWest Airlines.
THE LOWDOWN
SouthWest has a decent operation in St. Louis.