La Bonne Vie Nail Spa

My friend and I went here about a month ago after making an appointment because we wanted to get pedicures and acrylics done. We walked in and picked out colors while they ran the water for our pedicures. Mind you there was two other customers in the room and four ladies waiting to take customers. We sat down and put our feet into the water and then waited, and waited, and waited. I had looked at the clock when we put our feet in and it was an ENTIRE HOUR before someone came to work on either of us. My friend and I actually began timing it! Once they finally finished out toes, they moved us to get our nails done. Mine were ok and the lady tried to be careful but there was a big lump of unnecessary acrylic on each nail! My friend had a horrible experience. She kept looking at me in pain because the lady doing her nails kept digging the drill into her cuticles and made her bleed five times. My friend asked if they could draw a bow on one finger on each hand and then add a rhinestone in the middle, simple right? WRONG! I really wish that I was joking about this, but it took five people, FIVE PEOPLE, to be able to get that simple task done. They debated how to do it for five minutes and then each one tried, failed and then wiped it off and the next person took a crack at it. My friend was crying by the time we left because her hands hurt so bad. We went in at 10:00 am and came out at 2:45 pm! The next day we both went over to another salon to get out nails fixed. The technicians at the other place saw our nails and looked surprised that someone could have done a job like that and let us pay for it. They fixed our nails for us and it was completely painless, unlike my experience here. My one star rating was too generous but I can’t go any lower.
This was my experience and I really hope no one else had had to experience this too. I know that they have pretty good reviews which is why I originally picked them, but I will NEVER be going here again.

So I went twice and had a very pleasant experience. The third time; however, they seem to have gotten an employee from Penny’s (around the corner), which is a bummer! She has short brown hair (her name may be, «Kim»)? It definitely takes away from the relaxing chair massage, etc, when «Kim» is doing your manicure with a sour face — TALKING Nonstop Crap about You — Every other customer in the shop!!! U can only tell. Not to mention, I’m having to sit uncomfortably to accommodate her…
Otherwise, the place does decent work, the others who work there are really nice, and have customer service skills, no waiting. The place is clean, prices reasonable, parking is random. I just hope I don’t have to stop going there –like Penny’s — because of her negative energy… Be a nice person, lady! No-​one wants to have to tell you to shut the hell up while we are trying to relax… Owner should take note.

This cute nail shop caught my attention one night as I was walking to a nearby restaurant. It must’ve been how clean and uncluttered it looked being all white with a subtle touch of blue. Or the huge selection of nail polish colors that could be seen from the entrance. Or the color changing lights that reminded me of the club. Whatever it was, I definitely came back a week later to try it out.
I didn’t have an appointment on a busy Thursday night, so I waited about 45minutes for my mani and pedi. I didn’t mind the wait, considering it was my fault for not calling ahead of time — the problem here is that there were plenty of open spa chairs but only about four people working. The owner (at least I THINK he was the owner) couldn’t even concentrate on his client’s nails between answering phone calls and greeting those who walked in. Taking one star off for inefficiency…
I was so relieved when the owner finally led me to an open spa chair. I took my flip flops off, sat in the chair, and dipped my left foot into the water… BOILING water, it seemed. My foot felt like it was on fire!!! The workers looked at me like I was crazy and didn’t bother to say anything to me or the owner (their boss). I couldn’t feel my feet for a good minute and had to wave the owner down to drain the water… OUCH!!!
The owner pointed this gun-​looking-​tool at the bowl to find that I had dipped my foot into 122 DEGREE WATER!!! The owner even said that he usually checks the temperature of the water, THEN admitted to not checking mine. WHAT??? Take note, folks, so that you’re not the victim of the next time someone «forgets» to check water temperature! Another star off for burning my foot…
I really wanted to like this place. I liked the «disinfected» signs on their chairs, their wide variety of high quality polishes (a myriad of OPI and Essie!), and the fact that the color on my fingers and toes have not chipped in the full week that has passed. But the pain that I experienced from the 122 degree water could have completely been avoided.

I came in here yesterday around 6pm on a Tuesday night and it was fairly empty. At first glance the place looked clean and there was a good selection of nail polishes on the walls. I was greeted by a friendly little lady who directed me to the back of the salon to pick out a color for my mani.
My manicurist was Xuan and I have to say, I was impressed with how nicely she filed down my nails. Upon sitting down she asked me if I preferred to file down my nails or have her clip them. I left it up to the professional and she took her time in filing down each of my nails. I loved the attention and care that she took when cleaning up my cuticles and such.
Which lead me to dock one star when the paint job was done. When she got to painting my nails I felt that it was really rushed and there are some areas that could have easily been perfected had she took a little more time. I think she sped up because around 6:30 they started to get a little more traffic into the store. Regardless, I’m happy with my $ 10+tip mani! I’ll most likely be back.

If you want to say no and don’t have answer for how long the wait would be just say no and don’t complain in language that customers don’t understand.
I’ve been coming here for about four months and when they give you service they are great. But when they don’t, and are busy they are rude and talk crap in their language in front of the customer instead of saying no or refusing services due to their busy schedule. Five stars minus 4 for bad customer service and one plus star for good polish selections and Work. I am not coming back here for good. If you are busy just refuse customers rather than just saying wait… For unlimited hours I don’t have.

Clean and quick. Great service.
Did great on my pre-​tasting manicure.

Can I just say that Kevin is definitely the best person to give a pedi here? I’ve been coming here for a while now and I’ve experienced other technicians. Kevin not only took the time to get my hang nails, he also made sure he went in and took out all the funk. He gave a great scrub and did an amazing job over all. Something that really surprised me is that he came back with a brush to clean up all the little edges. Kevin you are the real MVP and I am happy I found you! See you soon.

Well, I just left here and I wish I wasn’t complaining but I am. First of all I asked for something simple — glitter on my nails and the manicurist decided he couldn’t do it once we got to that point. I also brought flip flops, since I wore boots, and as I got out of my car I noticed a new spot on my nearly new and rather expensive boots. Awesome.
I could have lived with the freezing and then piping hot water and the fact that I was moved seats twice but nah.
Oh, I do dig the blue chairs.

I really like this place. Granted I think the staff like me because I always walk in with a nice smile on my face and joke with them during the process. You get what you give!
That said, I can also be a primadonna customer. I have very specific requests and always bring in my own base coat + colors (you guys, how unsanitary is it to share public nail polish? EW! Think about the people who have nasty toe fungus or godknowswhat sharing polish going on your fingers… you’ll think twice now about finger lickin’ good!!)
I brought in my own ped egg today and Kevin scrubbed the heck out of my dead skin. He even showed me the results too! I have to admit I was unsure about a dude doing a good job giving me a pedicure but now I ONLY exclusively ask for him. He’s great and always does a meticulous job.
This place is super clean (a bit sterile but that’s totally fine with me), evidenced by the spotless bathroom they maintain. I am an extreme clean freak and this place passes the test. Their services are detailed (don’t go during rush hour — DUH guys), they’re friendly, and totally affordable. Mani/​pedi under $ 30? C’mon guys, just do it!

I like coming here because it’s spacious and clean. It’s so relaxing. I fell asleep once, and I almost fell asleep on my last visit.
The customer service is great. For my last visit, I booked an appointment at 3pm. I came in a little early, and they saw me and immediately asked me to pick my color. I usually take long to pick a color. I was sat down by the time it was 3pm. The guy who I’m assuming is the owner used an infrared thermometer to check the temperature of the water. (My cousin told me how she practically got scalded here one time, so hopefully this is a sign that they’re trying to get better at that.) The temperature of my water was perfect — slightly warmer than lukewarm but definitely not scorching hot. He gave me the remote control for the massage chair and told me how to use it. The ladies propped a clean pillow on my lap with a magazine. I turned on the massage chair, and ohhh, I felt so comfortable.
I got a regular mani-​pedi (not shellac). They did my mani first and then my pedi. One lady did my mani, and another lady did my pedi. I liked how the lady who did my mani asked if I wanted my nails cut and if I wanted them square or round because I’m picky. They were all nice. I was watching the owner. He cleans up the place where you put your feet in pretty well — quickly and thoroughly. He seemed to pay a lot of attention to the customers. He gave people electric fans to help them dry their nails while they were waiting. He gave me a fan, too, and put my flip-​flops on for me. He offered a little girl, who accompanied her mom during her pedicure and was maybe about 7 years old, some chew mango candies and juice. I thought that was a nice gesture because if I were a little girl, I would be so bored if I weren’t getting my nails done.
I only paid $ 27 plus tip for my mani-​pedi. Not bad.
As far as the nail job, it’s not bad. The nail polish around the cuticles though is not as clean as I would have liked, but I think overall it looks pretty good.
I love coming to this place to get pampered, that’s for sure. :)

I generally had pretty decent experiences here, heck it’s not a pricey place so I don’t expect it to be amazing. However, my last visit resulted in the lady doing my pedicure being super rough with the file, followed by using the very rough callus file on the side of my toe. It really hurt, and started bleeding. Not ok!
She then finished my pedicure by washing the tub under me while I’m still sitting at the chair waiting for the polish to dry, thus splattering the water on me. I understand if they were packed, but there was no line or crowd.

My past few visits here have been very disappointing. Every time I come in for a mani/​pedi, they always seem to be rushing with my nails, or they don’t exactly do a good job of removing my cuticles/​painting my nails anymore.
They also changed the way they scrub your feet during your pedicures. Instead of that rough sponge they normally use, they use some sort of rock, which doesn’t seem to make me feel clean whatsoever. =\

Went to get my acrylic nails filled. Not only did she knick my cuticle, but she put the acrylic over my cuticle. When my nail grew, the cuticle was stuck underneath the nail and tried to grow with my nail. Also, once my nails were done, they were burning… I’m guessing because they buffed my natural nail down too much. And, Got my nails done on a Tuesday and two days later on Thursday, TWO of my nails broke in half. When I went back to have them fixed, they charged me $ 6. Two thumbs down!

I’ve been here twice and have mixed feelings about it, but after my last manicure, I have to say that La Bonne Vie Nail Spa is one of my favorite salons thus far! Parking can be difficult depending on the time of day, but there’s a lot across the street in case you don’t find any street parking.
A month ago, I made an appointment for my sister and I on a Monday afternoon at around 2pm and had to change it to 12pm due to a prior commitment. Without hesitation, the employee who answered said 12pm would be fine, so we show up 10 minutes before and noticed that the salon was maybe half full. We went over to their nail polish rack, which is extensive and literally had every color of the rainbow! After deciding which color we wanted, I informed the nail technician that I would just like a regular manicure instead of a gel manicure as scheduled. She stopped what she was doing, looked me straight and the eye and said annoyingly «you scheduled gel manicure on the phone» so I informed her that I changed my mind and she speaks in her native tongue to her coworker. Kim, my nail technician, rushed the whole manicure and even left nail polish on my cuticles, which was super annoying! The manicure, did, however, last the whole vacation in Hawaii and the pedicure lasted well over a couple of weeks.
A week after my appointment, I made another appointment to get another manicure. Lily and Megan are absolutely awesome! With my last appointment, I felt like the whole treatment was pretty rushed, but Lily and Megan took their time to cut the cuticles and were very meticulous with painting my nails. They never rushed me and were perfect from beginning to end! After my second visit to LBV, I was sure that I was going to make this my regular salon. The manicure was $ 10 and the mani/​pedi was $ 27 for reference.

Been here 3 – 4 times now, and today, I finally found my go to person (Kim) She’s fast, efficient, and makes sure you like your nails, if not, she asks how you want it and she does it! Def’ going back to her. for now, enjoying my week long cruise.
P. S. make an appt. Gets busy, especially saturday mornings (I have yet to go on a weekday)

DO NOT go for any type of waxing there! I always get my underarms waxed or anything waxed i go to a different place but since i was in the area i decided to give it a try. This lady not only rushed me, she freakin burned me too!!! She was doing it so rough… Doesnt she fucking know that its a sensitive area? How did she even get her license!!! I got it done 2 days ago, i thought it was just stinging right when I left because i just got it done but this is the end result… Save yourself time! These girls dont care. But they do decent pedicures here.

My daughter and her bff wanted to come so she made the appointment for us, mani, pedi please.
We were greeted right away and suggested to pick the colors we wanted to use. Took my daughter and her bff about ten minutes to decide. It was very difficult to pick since they had so many colors and they were all pretty.
The chairs you also sit on is a massage chair, yes!
So massage and mani-​pedi is like heaven for your body.
The only thing I didn’t like was the girls that was taking care of us kept laughing. Not sure what they were talking about, but they were all speaking in their language. I thought it was rude.
But overall, I think we will come back. The place is new and they do clean the chairs and everything that they’ve used.
The prices are reasonable-​$ 27 for mani-​pedi.
Cleanliness-​5
Service-3−4 (laughing rudely in front of customers)

I decided to give this place a second chance and I’m really glad that I did! I made an appointment with Cindy for a french gel manicure. She remembered me from last time when I experienced a bad service from another person. I appreciated Cindy for going above and beyond to make sure that I was satisfied with her service. She was also really patient when I kept changing my mind about how thick I wanted the lines for the french tip. She was also very sweet because she kept apologizing to what I experienced when it wasn’t her fault! That is what you call the best customer service :)
I decided to get a pedicure too since the previous one already chipped off (I got it done less than a week ago from this place. see previous review). Cindy took care of me for that too! She was so gentle and helped me picked out a really nice teal color. She kept checking up on me to make sure I was doing ok.
The owner came up to me and apologized again. She brought it to my attention that her husband was really upset when he saw my previous review about the bad service. They really wanted to contact me but they didn’t have my phone number. I really appreciated for their kindness and they genuinely care about their customers very much.
This will be my go-​to nail salon from now on. Thank you so much Cindy and the wonderful owners here! You have turned me into a loyal customer and I will refer to all my friends to come here! Keep up the good work!

Megan and Patrick gave my daughter and I a great first impression. We only went in for manicures just to get a feel for the salon. They were attentive, detail oriented, and clean! All the employees were friends lll
We will go back to try out a pedicure in hopes they are thorough and detailed as they were with the manicures!

My friends and I decided to get gel manicures and regular pedicures. We chose Le Bonne Vie Treatment, which included a peppermint candy cane exfoliation scrub (might have been a seasonal thing) and hot cream with lavender oils massaged into your arms and legs.
All was going well, until I realized they had forgotten about my manicure. Quinn did a nice job helping me pick out a color and doing my pedicure, but ended up attending to another client and failed to follow up on my manicure. I ended up waiting 40 minutes before I realized that Quinn was not coming back. That, and the fact that my friends and I had started at the same time and they were already finishing up. My friends and I had all opted for the same treatment, so I’m not sure where the miscommunication occurred. When I told the manager, he addressed the problem right away and told the other employees to attend to me as soon as possible. 15 minutes later, Tina was helping me out.
After my experience here, I can understand why salons are normally appointment only. Tina ended up doing manicures for three out of the four of us. The four of us were there from 2:30 — 5:00PM and during that time, we saw so many drop-​ins (Disclaimer: We did come in on New Year’s Eve).
All in all, the place has a nice spa ambiance, the manager was very reassuring and dealt with the situation right away, and I was satisfied with my gel mani and pedi.