Image Perfection

I went to this place two Fridays ago to get a manicure and pedicure. When we finished the lady that did the pedicure gave me some used disposable sandals (bad call). She fixed my toe nail that scrapped while I got off the chair. When I came back to work, I noticed my right foot was kind of red and uncomfortable. I through away the sandals and put on my shoes. By Saturday morning I had red rash with red bumps allover my right foot, by Sunday I had blisters. I called my Doctor on Sunday and scheduled an appointment for Monday morning. I went to the doctor and the blister pupped and she said a caught a pretty bad fungus infection from the salon. I have never ever had any fungus through my medical history and my Doctor was surprised. My Doctor said I was lucky that I caught it right away, she only gave me ointment, but today is looking pretty bad. I need to go to the Doctor and get stronger medicine.
This place needs to sterilized everything and be more careful, bleach the towels they use and be more careful.
Run away from this place.

The Unilocal page and posted hours say they are open until 830 on Tuesdays, but when I came earlier they were closed :/

It’s a good place, I like the people and they do a good job — but, don’t bother making an appointment because they always make you wait a really long time while the person you made an appointment with is busy taking care of a walk-​in. Frustrating!

I went to this place one day when my regular pedicure place couldn’t take me, I had planned my day getting a pedicure and enjoying my time off.
I walked in a weekday morning, they have a happy hour special which is pretty cool but I just wanted
Pedicure. Not too packed maybe 3 people in there, I got someone eho was nice and talked with me told me about pedicure spa treatments and all that.
I liked my nailpolish i took awhile to come off and it was the regular polish! Also, like their choices of polish with numbers on it…
Only bad thing which I did notice they clean their tools in a sterilization but she had digged in my big toe a lot. Days later my toe was pussing and had a little infection i dont know if its from the tools or the fact she dig in my nails. I would love to go back but my toe hurt a lot i shouldn’t anymore. :(I forgot to mention it’s a little pricey for a regular spa chair pedicure 28 $

I’ve been coming to this place for years and even with the high turnover on staff, I still get the best gel mani and pedicures! Helen was my go-​to-​girl, but she’s moved on. And when Anne came back, I was excited because she’s just like Helen. She’s a perfectionist and takes her time doing the nails and pedis. She’s brutally honest when it comes to color choice and makes recommendations. I giving her five stars because she’s awesome, but the price is getting a little too high. Overall, they’re a friendly staff, the place is very clean and they will do their best to accommodate you on a busy day.

Great service! The ladies take their time and give pretty good massages. They have a wide array of services from manis and pedis to hair removal and facials! Everyone is very nice and make sure you feel comfortable. I’d definitely come back and bring my friends. Make sure if you are pinched for time, or need to get it done now, MAKE AN APPOINTMENT. They are always busy! But it’s well worth the wait.

Went in the with the bf, I need a fill for my acrylics and he got a simple pedicure (no color: p). The people were super friendly and accommodating; they fit us in a tight schedule for a next day appointment. It’s a clean place with at least 7 chairs for pedi and a counter station fitting about 4 mani customers.
Linda did a beautiful job on my fill, making them thinner and a different color. I was very happy with the outcome, and my bf was satisfied with his pedi in the way a dude can be haha.
That being said, our bill was $ 65 pre-​tip! $ 40 for a FILL even though I paid $ 35 for the original in Santa Clara, and $ 25 for a pedi without any polish??? Seems a little steep to me. We still tipped $ 5 each because we were happy with the service but I think I’ll save my pockets next time.

Love, love, love this place! Everyone’s always friendly and always takes their time! You definitely pay for what you get

Very professional nail salon, I’ve been here several times and I’m always pleased.
They have a nice staff, there’s one guy by the name of Long, he’s nice and does a great job.
They have some weekday specials: Monday — Thursday 11am to 2pm Mani & Pedi $ 32.
Remember to tip these good people when they take good care of you.

I went to La Bonne Vie on Hazelwood in SSF to get my acrylic nails filled. Not only did my nails burn when I left there, but they cut my cuticle and two nails chipped 2 days after I got them done. Two weeks later, I went to Image Perfection. Tiffany did my nails and she did a wonderful job. She removed the horrible nails that were done by La Bonne Vie and replaced them with a fresh set that didn’t burn my nails. I will definitely go back! Thank you, Tiffany!

Nice place, the service was very nice. Long did my pedicure, he was a very nice and pleasant person.

This is the best place I’ve ever been to get my nails and facial done. Linda and Dominic provides the best customer Service which makes everyone feel very comfortable. Love the service’s provided by all friendly employees and especially by Dominic & Linda. I highly recommend this Nail Salon to everyone one. I drive from Fremont Ca, to San Bruno just to get my nails & facial done which is about 20miles one way. Highly Recommended Nail Salon for Males and Females.

I’ve been going to Image Perfection for several years now and have always been highly satisfied with the manicures, pedicures, and tips and gels. They are all professional, kind and listen to what the customers want. I have also had my eyebrows waxed their and permanent makeup on my brows. Over the years I’ve been to many other nail shops and this is my favorite.

I’ll start with the BAD NEWS: Never, ever, ever, ever have TIFFANY or TWI to do your nails! Ugh, sigh, grunt! Showed her a picture of the design I wanted from my phone. All the design was were dots, smaller at the bottom of nail to bigger going up the nail in 2 colors. Asked her several times if she could do it. She said yes yes yes to the point of talking over me several times. Then when it came time to do it she couldn’t! Just did regular polka dots which is not what I wanted. Then she made several excuses of why. «Your nails too small for the design. The circles too big for that nail. The in the picture bigger!» I’m sorry I thought you just told me 5 times that you could do the design on my nails! She then went on to complain about this to all the other workers because they ALL now started talking Vietnamese to each other back-​and-​forth.
I then said «can I just do it myself and you not charge me for the design?» Cuz if I have to do it, I’m not gonna pay u! Her: «But you using our polish?» Me: «you’re going to charge me for some dots I’m putting on myself?» Other workers gathered around to try to help her do it by giving her other design tools n the front desk guy also came n said she was putting time in doing it as well. But she wasn’t even doing what I wanted! So I let her attempt to try it again because they’re clearly going to charge me regardless. It looked terrible! I said «can I try to fix it now?» I tried to get it as close to what I wanted as I could.
Why do nail salons not have people that can do nail designs? Or at least admit u can’t do it & defer the client to the next person that can. I could have done better if I just did it from the beginning. I had to explain nail by nail what I wanted. She kept looking at me crazy. Salons need to stay updated on current trends & be able to do nail designs period!
So after my nails dry she puts top coat on only the 2 nails with dots and not the rest of my nails. I tell her the other nails need top coat too and she then argues with me that she did it already when she didn’t! As a matter fact I never even got a topcoat on my toes because another girl did the design on my toes n said for it to dry 1^st. So when I brought this up the other girl said she did put the top coat on. I say again she didn’t n and now comes the group discussion in Vietnamese again about whether or not that was done as if I’m lying about some top coat! As soon as I started saying «I have no reason to lie about having gotten topcoat or not…» another worker cuts me off saying «ok, ok we will put it on.» Seriously never been treated so rudely at a nail salon.
Good news: everything did look clean and sanitary. The guy apologized when I said I wasn’t happy.
Bad news again: He still charged me for the 2 nails! This place is also too pricey & they don’t do an decent massage unless u pay for extra time or a extra package. My total for a mani/​pedi, 10 min extra massage (which came to 11 mins total so a reg massage would only be 1 min), 2 toe designs, & 2 nail designs (that I didn’t like) = $ 32 + 10 + 6 + 6 = $ 54.

I use to really love this place and was a regular. However my last experience was so bad that I can’t go back anymore. The man at the front desk is very rude. I made an appointment and I still had to wait an hour and after waiting he said he didn’t know how much longer I had to wait. Not to mention he was unapologetic. I asked for another appt and said there wouldn’t be a guarantee and I may have to wait again. So what’s the point of an appointment?
If the want to lose customers they’re doing everything right to do so.

I have been coming to this salon regularly for 5 years now!!! The person who does my nails is Kelly. i like her work, always left a great tip. consider myself a great customer to this place. i have been very loyal and brought them more business.
I called two days ago to make a reservation. Their boss picked up and said 7 pm i wrote it down, when i came he said he has me for 7:45 pm. I had to wait 1 hour until they took me in. This was very inconvenient for me, because i had my 10 months baby staying with my nanny and i only had her until 8pm. I would have left but i couldn’t because i needed to get my nails done — the next day was very important event for me. the boss was rude and unprofessional.
So the point is this was so terrible and frustrating! The didn’t even take me at 7:45pm but @8 pm. And even then Joe started doing my mani but none was going to do my pedi. i got really upset and asked Linda what is going on. They were just talking to each other on their language and trying to figure out smth, i have never felt so bad in my life!
Tammy came to make my pedi. i appreciate that a lot. Been screwed with time and after losing my patience i still tried to be nice and left Tammy 10 $ tip for doing my regular pedi and $ 7 tip to Joe for doing my mani.
And today i learned that THE BOSS SAID THEY WON’T BE SERVING ME ANYMORE. CAN YOU BELIEVE IT? Instead of apologizing and trying to make it nice he says that i can’t come here anymore!!!
I will spread the word about this place as much as i can so everybody knows what kind of customer service you guys do! I will write reviews everywhere i can to express my feelings! I feel sorry for those good people who work under such an unprofessional management!
HORRIBLE CUSTOMER SERVICE ! CONGRATULATIONS ON LOSING A LOYAL CUSTOMER!!!

I liked this place until I noticed my bag that they took out my instruments out of wasn’t sterilized. The arrows should of changed colors on the bag if it had been. get it together ladies… your customers safety and health should come before That Dolla Dolla bill y’all!

This is my go to place for mani and pedi. Helen and Tammy are amazing w my ingrown nail. That’s right, I’m not holding back. I love wearing my high heels so my feet needs to get a good scrubbing.
I’m so glad that they stay open later.
I’ll be back I’m a month.

I love getting pedicures here. They are quick and efficient. Parking is easy and they take appointments over the phone. They aren’t the type of salon that will overbook, either. If they don’t have time, they will turn people away which is really helpful if you’re walking in.
My pedicure was $ 25.

I’ve been here before for a mani/​pedi and left satisfied. The shellac mani is not covering my left thumb. My pedicure is hideous. My massage chair was broken and they didn’t move me. And again, my pedi is HIDEOUS. The cut way too much off my nail and it’s oddly shaped, and the polishes spilling on my toes. And there was polish on my feet! Wth! Not coming back. The extra star for the sanitized tools and disposable nail files.
Update: my right toe hurts because she broke skin. Uh!