Public Storage

Found the perfect size storage locker, customer service was very good, only one person working, she was super nice and knew what she was doing, and was very helpful and fast. When I first got there, nobody else was there, and then another couple came in kinda pushy, wanted service immediately. She kindly apologized and insisted she’d be able to help them as soon as she was done with us. Something about the way she said it was really nice and calming. I was impressed. My only complaint is about Public Storage ads — $ 1 for first month ad on search, click through and it says 50% off first month, find the locker I want and it comes with no discount. The fine print is «on select units», so oh well, but it did feel deceptive. Lure me in with SALE and then there is no sale on the unit I want, of course!

Thank you Vita for being so professional and helpful. She definitely influenced our choosing to rent a unit here.

Place is clean. Decent price. Has security. It’s a safe place to put your extra stuff.

I’m a Pharma rep and have used many storage units over the past 10 years and I have to say that this has been the best experience as far as great service, location and convenience. Vita at the front has always been so helpful and pleasant!

Vita is the nicest person ever, definitely come in and spek with her!!! I can’t say enough great things about my experience at this Public Storage! A+++++

We have been using Public Storage in Scottsdale for the past 4 years and we wouldn’t go anywhere else. It’s clean, safe, well lit and has easy access in and out any time of the day or night.
But the best part of the visits to my storage unit is the friendly greeting we get each time by, Vita! She is the most personable, helpful and friendly face of Public Storage.

Vita at Public Storage on FLW makes storage solutions simple and easy. Aside from being kind and patient, she actually takes the time to show different options that may suit your storage needs, from the 1^st to the 3^rd floor to varied sizes, lay outs and location on each floor. The facility is air conditioned, clean and secure. Since 2011, it continues to be a pleasure to walk in and be greeted by Vita’s delightful smile! Vita, you rock!

My Name Is Pamela. I came in and spoke with Vita. She was the most professional down to earth person I’ve come in contact with a very long time. She took the time to show me several units and helped me pick the best one for my needs. She was such a good listener when I was trying to explain what I needed. I even showed her pictures. She never made me feel rushed about making a decision.
I’ve never had a storage unit before and I was very concerned she put all my worries away.
I really liked this Public Storage unit area. It was clean and easy to get into.
I would recommend to everyone.

I’ve been a loyal customer of this facility since 1998, when it was Shurguard.
My family and I have always maintained at least two spaces constantly for that duration. Until purchased in 2006 by Public Storage, it was consistently well-​maintained and equipped. Public Storage does a really poor job of providing adequate carts for it’s customers. This is a large facility covering two stories and I’ve complained about this for several years now. They used to have 8 – 10 carts available, they’ve been down to two (2) and one upright (Painting/​Mirror) cart for over three years now. It’s completely unacceptable for the size and level of customer usage frequency and most importantly the prices. It is climate-​controlled and extremely-​well located and that is the reason we’ve maintained our loyalty for going on two decades.
***The one outstanding component that this facility has is it’s Manger, Vita. She is an absolute sweetheart and a professional who goes above and beyond to satisfy her customers. Vita is one component that deserves 6 stars out of 5. Pay attention, PS: Add carts for your customers and be advised that when the correct opportunity for Vita comes up at my company, I’m stealing her!

I’ve been using this location for almost two years now and have had excellent service from day one. Vita was there to sign me up, help me figure out the size I needed and answer all my questions. She continues to always be there for anything I need help with, along with her great cheerful smile and conversation! I Highly recommend this location!

Thanks Vita for the simple and convenient explanation of the «need to know» information about storage and all the ins and outs. We got a great price, easy location close to the front and consistent communication with us. Number 1 for the Scottsdale area.