This Starbucks didn’t do a good job overall. We waited at least 15 minutes for two coffees, a bagel and some oatmeal. Why such a long wait, you ask? We wondered the same thing. Then we noticed that the staff was filling orders for regulars and leaving our order to last. People the staff knew by name would walk in and their coffee was ready by the time they reached the register. Meanwhile, we waited as regular after regular got their coffee with no wait. Finally, we got our coffees and my wife got her bagel, but my oatmeal was nowhere in sight. We mentioned that we had not received the oatmeal and the employee’s response clearly showed she had forgotten about it. When we had, at last, received our full order, it was not worth the wait. The oatmeal was cold and my coffee was way too bitter, even for Starbucks.
Elizabeth F.
Classificação do local: 2 Schaumburg, IL
No almond, coconut or soy milk? Unacceptable. And if you think this is shallow… Yes. Like Starbucks is.
Rita B.
Classificação do local: 4 Schaumburg, IL
You really can’t go wrong with Starbucks. Anywhere. But… I do enjoy the locations with a drive thru, especially on those cold days. That’s just me being lazy. The parking situation isn’t bad either. Good location, plenty of parking, no drive thru, good service, and great coffee.
Mike P.
Classificação do local: 5 Des Moines, IA
Me coming to this Schaumburg Starbucks was a confluence of two events: one, my brother gave me a $ 20 Starbucks gift card for the holidays and two the Hyatt hotel I was staying at had shitty coffee. My Unilocal app led me to this Starbucks. I ordered twelve ounce coffees on both occasions and a slice of banana walnut bread on one(for my sleeping girlfriend who would miss the hotel breakfast). The baristas were really nice, super fast. Not a drive thru at this location. Starbucks isn’t my favorite coffee but when you’re traveling it’s familiar. CHANCEOFRETURN: 9⁄10 — see you next Christmas
Laura C.
Classificação do local: 5 St Charles, IL
Not all Starbucks are created equal. It’s the staff, the quality of the drink of choice, its the ambiance of the store. Hence, its all about its baristas! This place, for me, delivered! I barista’d for 5 years for good olé Howie(thats Mr Starbucks.) jk, but did my time at a fabulous location working hard to be what Starbucks holds as a five star barista… It takes a lot, these guys work hard. Drink — done perfect Bagel — fresh and perfectly toasted. Clean. Busy. I’m Im happy … Cheers! ;)
Tamara M.
Classificação do local: 3 Chicago, IL
smaller then any other McDonald’s that I have ever been to. But I guess it was ok. I got my order fast and the lady at the register was very friendly. Its a typical McDonalds I guess.
Karina L.
Classificação do local: 2 Rolling Meadows, IL
I ordered a decaf saluted caramel mocha frappucino… I got one with caffeine. Also asked for Blueberry oatmeal, I got dry oatmeal on top and wet oatmeal on the bottom?
Sarah N.
Classificação do local: 4 Chicago, IL
This Starbucks definitely had a sweet crew of employees who were very nice to me when I took my order to picking up my coffee. I asked the cashier if I can have a minute to look at the menu and she replied with a huge smile on my face to have any minutes I want and to take my time. She definitely made the experience at her restaurant one where I wished her Starbucks was just around the corner from my house. Only down side is that my coffee tasted burnt. It was a mild taste but still noticeable. Since the rating can’t go in halves, I will just make note that the stars I wanted to give was 4.5. The missing .5 to give it a perfect 5 stars was just due to the burnt coffee.
Susan S.
Classificação do local: 4 Vernon Hills, IL
One of the nicer ones great service. Lots of parking and always make my drinks perfect. From the cashier to the Barista really friendly and efficient. Must be something in the coffee. Speaking of coffee I can use one right about now.
A K.
Classificação do local: 5 Schaumburg, IL
This is easily the best Starbucks I have ever visited. Succinctly, excellent.
Rosa S.
Classificação do local: 5 Rolling Meadows, IL
Love me some Starbucks and this one doesn’t disappoint. Great service with a smile, clean and expected Starbucks décor and feel. No Drive thru, but I personally like sitting and working on things at a table. It’s cozy. I love it.
Katie S.
Classificação do local: 3 Schaumburg, IL
I love their blueberry oatmeal. Only 3 stars because they forget to put the blueberries in ALLOFTHETIME and usually I don’t have time to drive back for them.
Amy W.
Classificação do local: 4 Arlington Heights, IL
This location is small, only 7 two top tables, one four top, and two comfy chairs inside. There is no drive thru. The outdoor seating is limited, not shaded, and right on the parking lot. Despite the lack of a drive thru, this location seems to do a mostly carry out business. They have a full selection of swag. I’m giving them the four because the service I’ve received here has always been fast and accurate. This is a hard place to hang out in due to the small size and the lack of a vestibule – hello polar vortex every time the door opens! But due to its proximity to the strip mall at Golf and Meacham, it is convenient for many shoppers, including me. The Container Store always leaves me thirsty, and it’s the closest Bucks to IKEA.
Alyssa K.
Classificação do local: 3 Huntley, IL
This 3 star rating has nothing to do with the service I received or the quality of the drinks. It has to do with the crappy setup at this location. The boyfriend and I went in for the Buy One Get One Free happy hour special on seasonal drinks. Those drinks are expensive so I always take advantage of the BOGO deal when I can. Well the store was a little crowded that day which would normally be fine, but at this location both the cash register and the drink pick up area are back in the corner away from the door. So everyone is standing over there waiting for drinks or waiting to order and it is so congested. I just wonder what they were thinking when they were putting the counters in!
Jerman V.
Classificação do local: 5 Manhattan, NY
If you’re a douche, feel free to take up a handicap table per person of your free meeting space. The employees are ridiculously friendly at this location! Awesome team.
Sonia G.
Classificação do local: 2 Schaumburg, IL
This Sbux is so frustrating. Very rarely do they get my drink right. We come in here every Sat & Sun morning to start our day and this is the closest coffee place to our house. We always ask for for-here mugs, not just because they’re more pleasant to drink out of but also to not waste the paper cups. What do they do? Write the order on paper cups for the mugs?!(I know sbux have a notepads that look like the back of a drink cup to write instructions on– why not use those?!) What a total waste. I always say no-water in my chai. What do I get? Water. :sigh: I’m always so disappointed. I guess we’ll have to try driving further out for our weekend drinks.
Kaila E.
Classificação do local: 5 Elgin, IL
I had just been to this Starbucks about 2 weeks ago! I hadn’t been to this location before, just because it doesn’t have a drive through. But i decided to try it because it’s the closest location to where I work.(Floyd’s Barbershop). I came in to place a bunch of orders for my coworkers and myself. When I walked in, it was extremely busy! All the tables were occupied and there was atleast 8 people ahead of me. I could see that it was definitely chaotic. I decided to wait anyways. Once i got up to the cashier, she was very pleasant and very patient. She even took the time out to compliment me and make the visit more personal. I appreciated that. I know what it’s like to work in a chaotic environment and she handled it very well. I could see that the baristas were seeming a bit flustered, but they managed to get my drinks ready in a timely fashion and they were all made correctly! I was very happy! normally I use the drive through and a debit card, but since i was there in person and had extra cash on me, i made sure to leave $ 5.00 in the tip box. I was very happy with the service! and I will definitely be back! AWESOME job, guys!
Leslie S.
Classificação do local: 2 Geneva, IL
I try very hard to like this Starbucks, but I almost always feel frustrated when I visit. More often than not, the store is very well staffed, but only one person makes drinks, while four others scurry around behind the pastry case. As you can imagine, the drinks do not come out quite as efficiently as they could. In fact, I usually allow for a 10-minute stop when I visit this Starbucks on my way to class; if I don’t have 10 minutes, I don’t stop. Time is not the only issue, however. Several times, I have ordered a drink or pastry, and received either the wrong thing, or my specifications were not passed along. For instance, I often order a classic hot chocolate with no whip(because you get less hot cocoa if you get the whip — true story). Even though the baristas are situated directly next to the register, I have still ended up with whip on my hot cocoa several times. The same can be said of pastries I requested cold(rather than nuked in the microwave). That said, the staff does its best to apologize for the errors. Not long ago, the person working the cash register forgot to send my drink over to the baristas. After 10 minutes, one of the baristas asked me what I was waiting for. When I told her, and she realized the order had never been communicated, she not only upgraded my drink from a tall to a grande, but also gave me a complimentary drink voucher, which was very much appreciated. I think this store has promise, but definitely has quite a few kinks to work out.
Magnus L.
Classificação do local: 4 Denton, TX
Pretty nice Starbucks but it was pretty crowded when I went here but considering it’s right by the mall and it was the day before thanksgiving that makes sense. The baristas was on top of it and was quick and efficient and kept the lines moving along quickly.
Shia H.
Classificação do local: 5 Chicago, IL
This Starbucks ALWAYS is on point! Baristas are always friendly & helpful & always chat to make waiting for coffee go by quicker.