Visalli & Son Hardwood Floors

Peter refinished all of my hardwood floors when I purchased my house in San Francisco’s Marina district in 1988. He also did a small installation when I expanded a room in the house about 10 years ago. Both times he did a great job, so naturally I called him when I needed additional work this winter. I had water damage in my house following the heavy rains, and needed the hardwood floors in my dining room and hallway repaired and refinished. We agreed that he would replace the wood in the damaged areas as needed, and refinish those areas to match as closely as possible the existing wood. Peter and his assistant arrived when scheduled, removed the damaged wood, placed new wood in its place, and to my surprise left. I asked him about the sanding and finishing, and he said he could do that when I wanted to refinish all of the floors in my entire house. What?! Now I had two large areas patched with new wood, that was not only an eye sore but a safety /​tripping hazard, since it was signficantly higher than the level of the balance of the floor. I was significantly worse off then when I started. In order to refinish all of the hardwood floors in my house, Peter said he would need the house vacated for 4 or 5 days, and that I would need to hire a mover to remove all of the furniture. Certainly not something I would be in a position to do for a very long time — perhaps when I might leave my house for a vacation in the next year or two, but not something remotely possible in the near future. So I told Peter I would need him to stick to the agreed scope of work, and only do the patch and repair as we had agreed. He did not return a number of my calls, finally calling back to say he had been on an extended vacation. We agreed on a time and day he would return to finish the job. He did not show up, nor did he call to reschedule or apologize. I have called him numerous times since then, and he has not returned any of the calls. In my last message to him, I asked that he at least call me back to let me know if he intended to finish the job, or whether I should hire someone else. That was three weeks ago and he has not even returned that call. I have since started calling other hardwood guys, and naturally I had trouble finding someone who wants to finish a job someone else has started. However, I finally found someone, who has had to start over anyway, since he said that the wood Peter used was subpar quality and not even professionally installed. Stay away from this company — its better days are long gone.

Just had our hardwood floors done. They are oak and original to our 1928 built house. They were an absolute mess. We’ve had carpet over them for the last 15 years because we didn’t want to deal with them. Peter & his crew pulled the carpet up, replaced a fair amount of wood in the center of the dining room (the worst area). They’ve been sanded, stained and coated and everything matches perfect. We had the dining, living and hallway done. They look absolutely beautiful! What a wonderful job they did. Have already recommended them to other people.

I scheduled an appointment to have this company give me an estimate to refinish some floors and add new hardwood to my stairs. The person scheduled a time of 4:00pm with a 30 min window which was fine. When 4:30pm had passed no show! Then 30 minutes later 5:00 pm He showed up, and when he came to the door I said running late aye! And He said «oh!!! thats a bad start.». turned and left. I would expect if someone is professional and is running late they would give the expected courtesy call stating so. He appears to be one of those contractors who expects you to run on HIS TIME… and you can wait till he is ready to do things.
This elderly man had no professionalism or courtesy. I see others have had this problem too!
I would NOT Recommend this company to anyone!

Peter from Visalli & Son Hardwood Floors completely flaked on an appointment for a bid. Did not to respond to my voice mail asking if he was going to be able to make the appointment later that same afternoon. Finally did responded an hour or more later, via text, with an excuse about being caught up with another job/​estimate. Peter said he would reschedule for another day and didn’t follow up on that either, despite my texts to follow up. Complete waste of my time.
Call for an appointment and if they show up, great, but don’t plan anything around the them.

Peter and his team refinished 700 sq ft of oak floors, including 12 stairs in our SF home. He was very friendly, returned calls, was on-​time, and did a spectacular job. There was not a speck of dust remaining after the clean-​up. His price was also better than his big competitors. Go with Peter.

I called Visalli to get an estimate on refinishing hardwood floors in a condo that I co-​own. After telling Peter Visalli that my business partner could meet him at the condo the following day, we agreed on a time and Peter said that he would call him to confirm. He never called even though my business partner also called him directly and left a voicemail with him. I even sent a follow up email to confirm the meeting but never heard back from Peter. As far as we’re concerned a business that doesn’t returns calls doesn’t deserve our business.

Peter and his hardworking crew refinshed our oak parquet and oak plank floors in five rooms of our Noe Valley home (kitchen, 2 bedrooms, office, LR) in 4.5 days. For the parquet floors they had to counter sink thousands of nails and the floors look like new! They were quick, curteous, tidy and did great work!