Imprintcp

Too bad!!! This store is the worst print store I never been to. They did not tell me the price first and they did not have the specific price. They want to cost you how much they will cost. Ridiculous!!! I only print 23 pages 13″*19″ of Epson four star matte paper, 4 labels and two blending. They cost me more than 400!!! How!!! And the boss always counts more pages than I count! He wants to charge more!!! I think that is totally bad!!!

Don’t go there. «Staff» can’t help you, computer froze. Ended up printing one page and was charged 2 $. When I complained I was told that this is San Francisco. Not sure how that would explain why this place sucks.

Honestly, the only times I’ve gone here are when i am DESPERATE. One of the guys here is really nice (I’m sorry I can’t remember the name at the top of my head), and I come back if he helps me out, but other than that the owner (I’m guessing) is straight up rude. Not to mention this place rips you off and jacks up the prices of everything. EVERYTHING. I’m only giving them a star because they do alright on Large Poster prints. Other than that, take your money elsewhere.
I once scrambled around looking for Matte Black ink for my Epson 3880 printer, and seeing how Calumet closed I decided to come here (I was in a rush because my printer had literally stopped printing mid-​print). I first went to Patrick’s & Co. next door but they didn’t have it in stock but said they would have it the next morning by 8am if i ordered some, although like I said I needed ASAP so that was when I went to imprint.
Yes, they had it in stock. But for an ink cartridge that usually runs from $ 55-​$ 65 ($ 70 tops), Imprint charged me $ 97. Being desperate as I was, I grudgingly paid for it. The other time was when I needed Brilliant Paper (which was carried by Calumet, but sadly they discontinued it). For a normal box of 50 – 100 sheets it runs for $ 20−30ish. I called Imprint remembering that they carried some. Again, they still had some in stock, but they were charging 25 sheets for $ 75. Forget it.
The only reason they stay in business is because they’re right next to Academy of Art, taking advantage of new graphic design students who don’t yet know other vendors, or students who are on a time crunch and are desperate. If you need ink and paper, I’d say go to Patrick’s, Sammy’s or even Flax/​Arch.
P. S., If you’re going to being using their services during the week of Midterms (aka early May/​December), you better be prepared for unexpected increase in prices. What you usually pay a couple months ago might end up costing close to double. In general, they don’t really have a consistent pricing on projects. So when finals come around they jack it up because, once again, desperate students will pay.

Not crowded at all! Amazing speedy nice quality. Reasonable price!

this is one of the few shops I can find that will print on paper I give to them (hot pressed watercolor paper), so I’ve been here a few times and have noticed how their pricing tends to jump. I went yesterday to get a 16 page job printed, which cost me $ 35. after noticing a few things I needed to change in my work, I went back today to reprint 10 pages… and was charged $ 43 for them. HOW DOES THIS EVEN HAPPEN??? I mean… I PAID FOR THE PAPER!!! sure, they cut it for me but it was only ten pages, and if I knew how much they were going to rape my wallet for it I would have gladly used the paper cutter they had myself… the dude mumbled how much it would cost so I was surprised to see how much he charged on my receipt. I was in too much of a hurry to dispute the price, but that’s more than enough to lose me as a customer.

Bad Bad experience I had. these scammer con artists actually raised the price on purpose during the final week of the academy because many people were happen to be printing there… I had a print for 45 dollars, and I actually overheard these scammer whispering to each other about the price scam… cant believe I had been printing here for the whole semester when there is Chums nearby… wish I had known chums earlier.

It’s a small shop that sucks at customer service, quality, and price. The reason for them to even be in service is because of AAU across the street. Quality is bad, and they make mistakes with your projects, sometimes they replace it, sometimes they find excuses and blame it on you… Sigh.
The pricing is obviously unreasonable and I can see that many people who left reviews before me has already experienced being ripped off. Sigh. But com’on, it’s a Indian shop, what can we expect? Just don’t go there anymore. I don’t see any value in this store. Bad customer service, bad quality, bad pricing. If I can give them a negative score, I will.

Don’t go there! Though the quietly of the print is nice, the price is really unreasonable. The staff always try to get more money from u with nonsense excuses. They are always trying to ripped you off!!!

I feel ripped off. I came in here just to print a simple ONE page black and white word document and was charged $ 1.09 for it. The same print would cost me $ 0.10 at Kinkos, Copy Central or any other decent place. Don’t get me wrong, I don’t only use big chain print shops and I’m always looking for smaller print shops to supplement them. I often print at Colour Drop on Van Ness and even a COLOR copy would not cost me that much there. When I asked the associate why my print was costing $ 1.09, he said, «We usually charge for computer time ($ 2) on top of the $ 0.39 print charge, but since you were only on it for a little bit, its ok.» WTF? I’m not using any program on your computer besides the one I used to print from! YOU were the one who told me to go on it in order to print my document. On top of that, I had to wait 5 minutes for your crappy computer to boot up.
After I told him the same print would cost me 10 cents at Kinkos, he said, «Everyone has their own price.» Yeah, and this is why your mom and pop store will go out of business soon because you are over charging on everything. I can’t imagine what color prints would cost me, but judging from the other reviews, it would be an arm and a leg. Thankfully, it only cost me $ 1 to learn a very valuable lesson: NEVER COME BACK HERE AGAIN.

It’s hard to rate this place but I think the ratings of either great or horrible are a good representation.
So I needed to do a fine art print to canvas on a 60inch printer. They have a 60 inch printer, got the canvas for me within 2 days. Worked with me to get the price affordable. All is well and good.
I wanted to come in to finalize but they insisted on me emailing the image. Fine, I used dropbox because my image is high resolution/​very large file. I thought if the color calibration was off then they’ll need to do it again. Went to pick it up on a Saturday, spent like an hour crossing the bridge from Oakland and they were CLOSED DURING BUSINESS HOURS. I had scheduled a pickup before 5 and they closed early without a phone call or email.
I left a voicemail and email, apparently they had to make a delivery, were short one guy, so fine they would deliver to Oakland that night. Okay that’s nice, I received the print and I have to say the canvas quality is very good, and the calibration is spot on. Yay! Just one little thing… they trimmed it with no border. Well, I can’t stretch the canvas, how am I going to present the image? I’ll have to crop it, remake another canvas, and it won’t fit my specifics. They said that was their default, so it’s half my fault for not specifying to leave extra canvas on the edges, but it’s also their responsibility to make the buyer aware of the specifics, especially for a $ 300 print, especially for a print on canvas where trimming to the very edge is not the norm.
Well the guy that delivered said I could send a check or call to pay with credit card, for I didn’t feel comfortable giving him my cc number. I called on Wednesday to figure stuff out but he wasn’t any help and gave me a bunch of attitude, which they had before. So fine, I haven’t received a bill or receipt showing me the break down and taxes, etc, so when they get around to sending me that I’ll send them a check.
All in all, I would use them again for quality but I would definitely go in, in-​person and make sure I get what i want and no more phone attitude.
AH MORE NEWS! Just measured it and it’s not even the correct size. My image was 55inches by 83 exactly and they gave me a 54.5 X 81 cropped image.

Shame on me for not shopping around before going to them… They charged me $ 13 for one 11“x17″ color print. Later I found out a classmate got TWO color prints of the same size at Chum’s for $ 13 TOTAL.

Tried to charge 26dollars for a print job that cost me 5 at fedex print and ship. Also, tried to charge 60for a pack of paper that cost 20 online. Rip Off!

First impression of this place was good. The people were helpful and friendly when I had to print my final book for a class I had, but what I received was terrible. I ordered a simple 10 page booklet, stapled together & I got back unevenly cut papers and they charged me $ 73 for something I couldn’t even turn into my class for a decent grade. They also had the hardest time with the pagination of a book and had me go home and redo the whole file so they could print it. I’ve heard over 7 stories today in my class of people who had problems with binding books at Imprint. I heard book pages were put together backwards or were out of order or missing pages. They also overcharge for EVERYTHING. They print fast, but lack quality.

I’m really not sure why this place has three 1 star reviews. I found this place online by doing a google search as we needed a very complex laminating and binding/​poster board job done for a high end board presentation at my office. The customer service was awesome, from my first phone call with the guy who answered my phone and took down all of my information, to Sanjay, the person who was able to fulfill my wishes and complete the job. Imprint print and copy laminated and put on thick custom boards, three 8ft x 4 ft long presentations and they looked amazing when complete. We also insisted that this company make something custom to protect the corners of these pieces and although they did not have a solution in-​house, they were creative and invented something that worked for us. I am very impressed with the quality of Imprint’s work and their pricing was reasonable as well.

Did a terrible job. Very rude. Would not redo or give me back my money. I just go to kinko’s fedex on kearny st… at least they are friendly and professional!

I used to love printing here because of the reasonable prices and the quality of the prints. But I was always skeptical because they never had their prices out and would charge whatever they wanted. Anyway, one day I decide to come back for a print and the guy charges me $ 3 for one 8.5×11 color print! O-​N-​E print and it was 3 bucks?! give me a break already! ugh, and to make matters worse, the printer was low on ink so it printed terribly!!!
Like what D.S. says below, «they are crooks.»

Even in the bay area, I am first to review bitches!
Anyway, hubby decided to shop for comics while its raining. Found this place on the way to the blasted comic book shop. $ 5 for an hour of internet access and 30 cents a page in printing saved hubbie’s ass. I love not lugging around a laptop and not paying $ 20 an hour for internet at the hotel. Can not say enough good things! PS, wear gloves if you it’s cold, and it s always cold up here!