Copy Central

Be warned: if you want to print something from your email, they charge you a minimum of $ 1 just to use their computer.
So to print one page (15 cents), you’ll pay $ 1.15 + tax which is pretty pricey so I wouldn’t come to them unless it was urgent. Other than that, it was fast and convenient to print with them.

Too expensive!!! only one page charge me 2.34dollars!!A lady gave me the card with start time and said nothing. Nobody tell u how to do it. This is my first time and will be my last time !!

Customer service was absolutely awful. I had a large print job (would have been around $ 50) but no one would help me or answer questions even though there were people available to do so. I ended up leaving quite frustrated. Will not be doing business here again

This is the worst service I’ve ever had ！！Dec, 10^th afternoon. An old guy started yelling at me after i asked him to help me with binding some papers. I know you were busy, and I didn’t ask you to help me right away — I just asked you to do it for me after you finished up with other things.
He yelled «Stand over there! I’ll help you later». I started asking him another question, but he screamed at me again without letting me finish my question. His voice became louder and louder with each word.
I don’t care if you have thousands of customers passing through your doors every month — so what? Other stores have millions of customers pass through, and they still provide friendly service to customers. Not like you.
If you want to lose your job or let your store go out of business, just keep doing this. I will never forget this experience. and I will tell my friends to avoid your store like the plague.
SO rude and disrespectful to customers!!!

I had time sensitive documents to fax and I called Copy Central and this nice lady named Carolina gave me the cheapest quote over the phone and the best part was that when I logged into my email using their computers to print the paperwork they didn’t charge me to utilize their computer. The staff are very friendly and courteous! I rather spend my money supporting local business then to give business to large corporations.

Went here to try to print a Christmas present for my family. The place was over flowing with AA students trying to print their final projects. I understand that they were busy and had a lot of customers, but I could not get a single person to give me enough of their time to answer my questions so I could print. I wanted an estimate for the total cost of the book and the guy just laughed at me. When I stood my ground he said he had too many people to help. For a final product that would cost at least $ 30 per copy I couldn’t believe he wouldn’t give me an estimate. When he finally started breaking it down, he said there was a $ 1 minimum charge to use the computer. When I asked why I needed to use the computer since I brought my own, he laughed again and said everyone does. Good thing I thought to ask! The entire experience (with multiple sales people) was very negative and every person was extremely condescending. I stopped him in the middle of his condescending spiel having heard enough and headed for Kinkos.

There was only one person could help and he’s so reluctant and rude, probably because I’m not a «big» client, he was so unorganized and warning me don’t mess up with their sample papers. I said something wrong about my binding method and he gave me a shittiest face. So yea, they think everyone should know the process and knowledge of professional printing and binding so that they do not need to explain to you, yea, they are so inpatient. My advice is don’t go there.

God, there is one guy who is so rude. If you can’t put on a fake smile at least be more helpful instead of throwing sass, then you’d get more business. Not one person is personable.

Super sweet staff, and all the equipment worked as it should. Quick and easy! I was in and out in three minutes :)

Excellent service from Dave today. great job on getting the job turn around fast.

I ran into the store last minute and had to print out 13 copies of a booklet. I had called previously and the woman behind the counter recognized who I was and immediately helped me. She has been printing out trials of the booklet and has been making all sorts of adjustments! Thank you for you’re amazing service! I love people who appreciate details. Thanks for recognizing the importance of my material and making it perfect!

After months of procrastinating, I only had one day to print out a really small, personal project and was having difficulty finding a place downtown that wasn’t solely for business use. Having used Copy Central’s Berkeley branch during college, I remembered them as being very helpful, a necessity since I know very little about computers and formatting. This branch apparently does not share the same values and I was alerted that it is not their job to help me…
Wanting to make sure they could do a same day project, I called to ask if I could print a larger color document, but print it tiled. The man assured me that it wouldn’t be a problem at all to print this from a downloadable file. Feeling positive, I decided to head in.
I walk in and there is only one worker assisting another lady. I’m not greeted or anything but I wait patiently for my turn. He finally looks at me and I explain that I called earlier and need to print something. He tells me I have to use the self-​service station and there’s some nominal fee for using the computer. Cool, would’ve been nice to know when I was on the phone, but sure I get it. I head over to the computer and download my files and try to print tiled, but it’s not previewing right. At this point I go up to wait for him as he is now assisting another customer (and, yes, I was a little rude and interrupted him, but, hello, I’m apparently paying per minute for use of the computer). He comes over and tells me I have to open the document in Adobe and not print from the website and I ask about printing tiled (as I’ve never done that before) and he raises his voice a little to alert me that he has a customer to deal with and it is not in his job description teach me how to do that. I say well it would’ve been nice to know about this over the phone to which he replies that if I wanted his help I should have done an order and not used self-​service and stalks over to the other customer. I mean, I would’ve been willing to do an order (in fact that’s what I assumed I would do when I originally called), but it wasn’t offered; he told me I had to use the self service.
So, at this point I left. I’m a smart girl; I could have Google searched and figured out how to print tiled. I mean he does this for a living, but if it’s against policy to help customers, then sure I could do my research. But, I didn’t appreciate being talked down to and treated like I was stupid and a nuisance. So, yeah, I didn’t want to give them any business at all even just the $ 10 my project would have been.
Never coming back, and I suggest others stay away as well. I probably would have found better service at a Staples than at Copy Central, which specializes in making copies…

People really cheat the price, they don’t show the prices, and when I pay the money, they didn’t show you receipt .i print 6 pics but I spent 50 dollar! Don’t go! My most horrible experience!

I had some large, full-​color posters (24“x36″) printed. They turned out great, and they turned around the order in about a day even though they quoted 72 hours! I will definitely be back for future printing needs.

I went in to get some documents printed. I ask the clerk how much it costs he says colored 79 cents and black and white 15 cents. Ok so I hand him my flash drive. he says you have to go over to that computer and print. I print one color and 2 black and white. The computer printer cut off the top and bottom of my document which was paper sized. When i went to check out he says $ 2.60. I said I only had one color and 2 black and white. Oh its $ 1 to use the computer. At that rate I might as well have gone 2 blocks over to office depot. Save your money. Got to Office Depot, at least they are friendlier.

My coworker has always spoken highly of Copy Central as she frequently uses them to print binders for trainings. This past week, I was able to experience their quality service and results. I had a great experience working with Zachary to get a quick turnaround on a printing project. He was willing to print as many proofs as I needed for a large order of printed card stocks and a large foam board. He was also super responsive via email and over the phone as we worked through different renditions of the design.
The cherry on top is that Copy Central was able to delivery my print job, which made my life a lot easier. They just became my go-​to print shop moving forward.

I used the online ordering to request a batch of postcards to pick up when I arrived in town. I got a prompt and friendly response from Kristofer suggesting that there was a cheaper way to complete the job, and they would refund my credit card for the online order and let me pay on pickup. Got the cards yesterday and they look great. Would definitely go there again, and appreciated the service!
Have come back a few days later to add a star to this review and give a shout out to Zach for the awesome service on Monday afternoon. We came back needing some signs at the last minute. Not only did he make great prints and mounted them for us really neatly, he even went into Photoshop and tweaked the file we gave him so that the finished signs looked even better. Will absolutely recommend you again!

I always come here to print because of the price and the quality. But I would do as much self service as I can in this store. The customer service is the worst. I remember I came to the store during busy hours. It was a total chaos; they gave us queue number which I didn’t even know what it was for. One guy came in and asked whether they can print with vellum paper, and the employee just told him straight to the face, «No» and walked away. Also everytime I asked for help, I feel like they’re telling me like I’m supposed to know it. This place is good, but their customer service is the worst…

So wonderful! The folks here at Copy Central have given me outstanding service. I’ve used their services for years and followed them over to their new location on Mission St.
Recently, I had to scan and OCR a ton of documents and Copy Central did a stellar job. My bookkeeper just asked me for a specific document and I cringed thinking – oh my god am I going to be able to find it?– Sure enough I opened up the folder they made for me and voila! I found it in less than 30 seconds.
Thank you Copy Central! You’ve taken an entire filing cabinet full of paper and condensed it into an easy to read/​find folder that sits quietly in my dropbox! And you all did it with a smile…

Came here twice to get some heavy stock color paper copies done. They helped me fixed my originals and helped with the copying.
They have a variety of papers of different colors and weights to choose from.
They also have computers for you to work on and print stuff from your devices.
The guys were helpful and were friendly with me and with other customers as well when was there.