diPietro Todd Salon – Pacific Heights

Took me last minute and did an amazing color job by Daniel!!!

I love Emily! She is a guru with her gifted talents! I personally don’t know how she, or any hair colorist, knows what color best matches your skin tone. But she is able to do it each and every time. I’m THRILLED! I love being blonde, and there was a short period of time where I bounced from colorist to colorist based on living in different areas. I just recently came back to Emily because of wanting to go back to a different blonde. She was able to backtrack the blonde I had put it, used toner, base tint, and BAM! Back to a beautiful color :) Thanks emily!

Erica just did my highlights. I LOVE it! She made me super blonde for summer! She paints on the highlights so they look more natural and is a perfectionist with where they’re placed and even how they’ll look with my skin tone and eye color! We even discussed my next visit and a small change we might do to mix it up a little and look more like Blake Lively’s hair when it looks more natural! Couldn’t feel luckier that I found her! She’s the best!

I’ve been coming here since 2000. My go to colorist is Shelby. She is a mainstay at this place and I hope she never leaves! In terms of stylists I’ve gone to Chad, Eva and Whitney (no longer there). All amazing!

I met with Erica today for a consultation and was impressed with the salon and with Erica’s extensive knowledge. It was hard to find parking but I expected that and would probably just walk in the future if it isn’t raining. The location is ideal for me because I live close and I like the area.
When I arrived at the salon, the woman at the front desk told me I could wait on the red couches until Erica came to get me. I thought the salon was very classy and clean and, as silly as it sounds, I felt pretty hip sitting on the cute red couches. The high ceilings were nice but I’ll admit, I felt like the space was less intimate than the trendy little salon that my last hairdresser had.
When Erica greeted me, she looked very professional and I liked the way she communicated. She seemed very knowledgeable and confidant about her products and educated me on balayage. In fact, the reason why I am likely to book an appointment with her is because her location is close to me and she explained what balayage was by showing me a variety of magazine clippings, which made me feel like I was a part of the decision making process in how my hair would turn out. I liked that balayage looked so natural, a conclusion that I arrived at on my own because she showed me, by providing examples, rather than just telling me that it was better. Then she explained that balayage looked great even at the 8 week mark, which was great because when I did the math on what it would cost annually to go to a cheaper hairdresser, it ended up being equivalent to her services.
Erica’s professionalism and explanations were very helpful and I look forward to seeing how the rest of my consultations go.
*I’m listing this as pricey because of the «list» price but if you do the math on what it costs annually, it is likely to be much closer to moderate because the balayage lets you take longer before sessions.

Phillip is a SAINT. He does great color and is such a fun guy. Any work I’ve gotten from him has lasted an insanely long time and he’s never damaged a hair on my head. Salon is not huge but highly functional with great products. It’s a high end place that doesn’t feel like a «spa» — they’re upfront with prices and policies (ie, you get a free blowout with any service but you might have to wait, or you can book a blowout if you’re on a specific schedule) which, let’s be real, people in any tax bracket appreciate.

Long over due review. I decided to try this salon because my friend was a stylist here. However I was late to my appointment due to the lack of parking, so I was handed off to another stylist. With this stylist, I requested an asymmetrical a-​line extreme hair cut. I think his name was Andy or Aaron — he was the guy with the dreads. I showed him a few photos and said he’ll put his «twist» into it. The finished product was nowhere near any of the photos. I ended up with a chin length graduated bob. He can see the dissatisfaction on my face. I said this is nothing like the photos and he replies, «Those photos, I would never put that on anyone’s head!» I was flabbergasted! Why didn’t he communicate that with me during the consultation that he wasn’t going to cut this style or anything remotely to it? He did not take into consideration that This cut will cost over $ 100 and that He was cutting more then ten inches of my hair! I had my hair short the majority of my life so it wasn’t short hair shock that I was experiencing — it was disgusting how he handle the situation. He was complaining to his coworkers and I heard everything because he was standing right behind me and hello I can see you through the reflection of the mirror!!! Word for word he said to them, «I just spent and hour and a half on her hair and she doesn’t like it!» Anyways, I told him to take up the back a little bit more and he reluctantly said, «Fine, I’ll do it if you want me to. In the world of haircutting, I gave you a kick ass haircut.» Yeah, I’m sure in the world of hairdressing this is a kick ass haircut but this isn’t the haircut that I wanted! I’m not even picky with my hair because hair will grow back, but just the way he handled the situation compelled me to write this review. He offered to re-​do my hair only after I «played» with it a few days, because he said, «I flat-​ironed the sh*t out of your hair, and you’ll probably like it more after washing it.» I really wanted to call the salon the next day to express my experience to a manager, but what can the manager do? Perhaps Apologize and offer a fix-​it cut? My experience with him was so negative that I do no want to step a foot inside that salon again. I never took up on Andy’s or Aaron’s offer to get my haircut fix because like I mentioned, I didn’t want to go back to that salon. It’s been a few months and my hair has grew out since then, and it’s pretty obvious it wasn’t a good haircut. Because from my experience a good hair cut will grow out like nicely. But right now, my hair is a STILL a mess. I will never forget this experience. If you want to go to a fru-​fru salon with snooty stylist, then by all means, ask for Andy/​Aaron. But I recommend you to head over to Cinta on Grant, had most of haircuts there with all levels of stylist and every cut and experience is worth the $ 100+$ 40tip.

I went back two weeks after the first color and had Andy cut my hair. I have been back to him three times and my hair has never been better. My color from Hannah lasted a lot longer than any of us expected, so I am a little excited about seeing both of them in the next week.
I hit pricey but it’s worth every bit of price.

I had a good hair cut with Eva but a terrible experience with Philip. I do not know why I ended up paying 220 for the hair color. It looks exactly the same as before. He mixed the stuff without showing me what color would be in the end. I asked for a dark color with some highlights. I ended up with the same blonde hair. No difference. I called the salon to see if I can come back and see Emily. But the close on Sunday’s. I cried after my first and perhaps last visit. Very expensive. The only good thing is that I had a good haircut with Eva. She was excellent!

Phillip and Andy are quite the dynamic duo! Phillip has such a great eye for color and Andy is an absolute artist with the scissors… not to mention that they are both a lot of fun! Have been meaning to write a review for a while, but today’s ‘Do’ was just SO perfect that I couldnt not write about it. I walk out of the salon feeling like a million bucks every time. Worth every penny!

I’ve been going here for years and I can’t imagine ever going elsewhere. Winona is the best! I have red hair and started coloring it a couple of years ago and I always get compliments.
The staff is always friendly and the salon is very comfortable, clean and well maintained.
It is always a treat to have my hair sone here!

Very professional experience here and LOVE my new haircut! It’s a noticeable improvement, I am so pleased. Thank you, Eva!

I came here for the first time last Friday and had a 5 star experience. The reception desk was professional and friendly, no attitude whatsoever. Check.
The gal washing my hair was professional, friendly and quick. She asked me hair product questions, offered to try some new products on my hair and wasn’t pushy about selling them to me. The key here is she was informative… not pushy. Guess what… I purchased the products! Check.
Now the cut. Saw Daniel C. We consulted for a good 10 minutes before he started cutting. We discussed a couple of style options and he really listened to me. WOW! Then he went to town on my long hair, gave me a darling soft bob cut and I’m thrilled with the results! Check.
You better believe I’m coming back. This salon is doing all of the right things. KUDOS!

This review is for Eva who is both an engineer and architect when it comes to cutting hair. She really knows how to cut hair based on the way that it falls naturally, and she is also skilled at creating hairstyles that flatter your face shape and features. Definitely worth the investment!

It pains me bit to write this review because Winona is the sweetest, nicest woman. However, I recently got my haircut from Winona and was not impressed at all. She took off 5 inches and cut some layers. While I generally like the length, the cut itself looks very amateur. The back of my hair honestly looks like it was done at Super Cuts. It literally looks like she took the top layer of my hair and took 3 inches off in one swift chop. There is no blending or finesse to the cut or the layering whatsoever. Also, short layers like this just don’t make any sense on someone like me who has fine hair. Any stylist and especially someone with as much experience as Winona should know this. My colorist even noticed how bad the layers in the back looked and commented on it. When I told him it was a $ 150 haircut, he was shocked. I kid you not, what I got looks like a $ 20 haircut. When you have been cutting hair for 20 or 30 years and charge $ 150 for a cut, there is no excuse for a sub par chop job like this. Unfortunately, I will definitely not be coming back to or recommending this salon to anyone.

I went there for the first time this Saturday. To say I was the for a basic cut and color would be an understatement. My natural hair color is jet black so that was the color of my roots and the bottom half of my hair… The top half of my hair was a bleached coppery blond that my friend did for me. I made an appointment online and was scheduled to set Hannah for my color and Kris for my cut.
The place is really nice and big. You go up to the second floor and they give you water or tea. I was greeted by an assistant them shortly after I met Hannah. I showed her what I wanted and she gave me her honest opinion that I could have used a consultation first and realistically I wouldn’t be able to get it all done in that day. Then she went to work. We didn’t really talk she was pretty much in the zone and almost 3 hours later she sent me off to Kris for my cut. When I got to set the chocolate looking brown with bits of lighter colors in it I loved it. Hannah mentioned that I could go back another day to get the blonde highlights I initially wanted but really I’m loving the color that I got that I think I’ll pass.
Kris was really nice and easy to talk to. I told her to cut a big chunk off then I basically let her do her thing. The end product was amazing. Also bang trims are free! (which is really good since a haircut is $ 90!)
Obviously it is a high end place so you shouldn’t be surprised about their high end pricing but I think it was money well spent. I will definitely be back!

Can’t go wrong with Eva for cut, and Hanna for color. What a great duo. I get so many compliments on my hair, and no one would guess my age

LOVE Kara! she’s always up for making your hair how you want it even if it’s a pretty drastic change. Its important to have a creative understanding with your colorist, I feel like she’s extremely experienced and really knows how to make locks look fabulous. Kara specializes in color only and I feel like she’s extremely knowledgable with blonde hair. Highly recommend her!

Summary review, justification below:
1. The salon is over priced
2. The treatment you get from the professionals, you have to pick a good one. The work is inconsistent.
3. Don’t expect the professionals, the front desk to greet and treat you like you are a paying customer. A FULL paying customer.
4. The wifi sucks, the atmosphere is similar to a clinic
5. Forget having fun.
This is after 10 years of watching this salon go fro Architects and Heroes (before that another salon) and now DiPietro Todd through management changes.
Haircuts, colors, treatments are a personal experience. I’ve been going to diPietro Todd because of a certain stylist, Daniel is the bomb, but that’s it. The colorists, I have cycled through the past 10 years just about all of them, watching some come and go. There is something upstairs that makes them all divas to deal with. They forget that you are a steady client, pay them and should be treated as a customer. I have also seen the management change in these past 10 years, each time for the worst. The receptionists, all ladies, take 10 minutes to answer the phone consistently. Forget that you are a regular client, look at you disdainfully. It’s a «clique» type place. It’s also aging in many ways: No amenities (tea, water, etc. don’t ask, won’t get any), drape cloth — today there was NONE and I went in to get a toner.
Today: Erica, whom I’ve been seeing for 6 years, you would think by now, she’s got my hair formula down. Nope, invariable, if she’s on one of her mean moods, or worst, she’s got a very new trainee (she’s not so good at training I hear), I end up with shampoo down my back and having to return to get another toner or fix up because the color makes me look like a zebra.
We hate change. So, I endure, until Erica’s mood passes. Some years, that can take several visits: Then, the sun is out.
She’s not alone, I went through another colorist, who’s no longer there, she had beautiful body art, single parent, but golly, her mood swings and how that affected my hair and gasoline, parking meter as I had to come back to get it fixed.
Loyalty has a price.
But, divorce will happen if people don’t work at their relationship.
Today, yes, I went back to get my hair fixed. The zebra look was apparent again. It was a total price tag usually over $ 200.00 each time I see Erica. This time, a bit more as I had a cut with Daniel. I felt even though I didn’t get offered a complimentary beverage, nor reading materials, nor even a hello, how are you doing today. My color would justify the visit. It did not.
So, return I did to get tone the zebra look down.
Afterwards, I asked for a blow dry: Usually complimentary as it’s done by a trainee.
Trainee, another one that left clumps of color in my hair that had to be gently shown there was suds and color that she had failed to remove, said she would check if a blow dry was in order.
NONE, Trainee in her little girl’s voice «just as I thought, no complimentary blowdry if it’s just a toner»…So, schedule an appointment or blow dry yourself.
My hair dripping (no complimentary towel) left.
Apparently, there was a complimentary blowdry with a trainee if you’re back because they screwed it up again (Erica after 6 years).
This isn’t the first time, as all divorces are hurt, misunderstandings, forgiveness and crap you take up the ass after so many years of paying top notch prices, suffering inane remarks, cold looks, and disdain over your conversation, that leads to one fundamental decision, let me repeat:
1. The salon is over priced
2. The treatment you get from the professionals, you have to pick a good one. The work is inconsistent.
3. Don’t expect the professionals, the front desk to greet and treat you like you are a paying customer. A FULL paying customer.
4. The wifi sucks, the atmosphere is similar to a clinic
5. Forget having fun.
This is after 10 years of watching this salon go from Architects and Heroes (before that another salon) and now DiPietro Todd through management changes.

I should have written this review a long time ago. I came here for a color correction after a terrible attempt at highlights by another colorist in SF. I was really, really upset and nervous. Kara calmed me down and fixed my hair. Since then she has been the only person that I go to for color. She listens to what you say and is incredibly careful. Beyond just appreciating her work, I *trust* her.
More recently, I went to Ching to have my hair cut. I have thick, frizzy, dry, curly hair. I’m pretty sure that most stylists want to run from my hair. But Ching was enthusiastic to cut it. She recommended a new cut that was specific for curly hair and it worked. She remembers me when I come in to have it cut and is so amazing that I even sent my mom to her when she was recently visiting SF.
I can not recommend this salon highly enough.