James Perse

I love James Perse clothing but the girls that work at this location are some of the most unhelpful rude and pretentious snobs I’ve ever encountered. We were filming a movie across the street and I popped in to buy a couple more shirts for our lead actress. I was in a bit of a rush when I entered the store and there were 3 of them standing around gossiping about their personal lives and none of them even bothered to say hello or ask if I needed help even as they eyed me looking around in a hurry. When I asked for help one of them walked over like she was irritated and couldn’t be bothered. I wouldn’t have bought a thing here if I didn’t absolutely need to for the show. These saleswomen act like they’re doing you a huge favor by allowing you to look in their shop and spend money. Absolutely ridiculous– I will never set foot in this store again since the salespeople at the Melrose store are far nicer and more professional.

I love James Perse, the clothes are great I don’t have any beef with that. But what I do have a problem with is their costumer service. I bought a coat there that was $ 900, I really wanted that coat so they brought my size from the back and it was wrinkly like my crows feet on my eyes but that’s another story. So I tell them to steam it with their machine but the machine was not working. If I’m paying that much for a piece of clothing in Brentwood nonetheless, the least I expect is their steam machine to work.
The other thing that chaps my ass and I do have a pretty good one if you don’t mind me saying was the fact they gave me my brand new coat on a wire hanger. Almost $ 1000 bucks and all I get is a wire hanger.
I felt like Joan Crawford in Mommy Dearest and almost beat their employees while screaming «No more wire hangers» just like in the movie but that’s another story I will take up with my shrink. Oh, and almost forgot they had no garment bag to put over my new coat. So I had to take my coat out into the elements. Wind, Smog, Liberals, Douch-​ie wannabaes — that almost ruined my coat.
Peace, and may Allah bless all of you. excpet for James Perse the infidel.

This has to be hands down the worst customer service I have ever experienced. I am a stylist and was so in shock at how bad their employees were at treating customers. It was so awful that I refused to purchase anything in their store just because of how rude and disrespectful they were towards me. I hope that corporate will read this review and take in to account their employees actions. Everyone understands that they are a more high end casual wear clothing store but they need to realize that doesn’t mean you treat people horribly if they «feel» you are a lower class person. I. e because I am a plus size woman I probably shouldn’t even be looking at their clothes. Don’t worry I will never buy your clothes again and neither will my clients.

I love James Perse, and I’m happy they have a dedicated store. But I wish they’d make more things with their japanese cotton. Of course, the things they do make, I live in, and the store clerks are really helpful. I just wish the other cotton could just disappear so I wouldn’t accidentally grab stuff with it when I’m running through. So, not really a complaint. More like, a hidden compliment. I love their japanese cotton! It’s so soft — — it feels a tad stiff when you buy it but as soon as you wear it, it softens up to feel like silk. Just remember to hang it dry every time!