Burberry

I Came to the Santa Monica mall to buy a wallet from the emporio Armani store but on that day (1÷02÷16) they closed at 4?! Definitely disappointed since I love the Armani brand and was really looking forward to getting that wallet. Anyways, my friend and I decided to check out what Burberry had to offer and the SA Elvia (I believe was her name) was nothing but amazing! One of the best SA’s I’ve had at a designer store! She was very patient and showed me a whole bunch of different styles of the wallet I wanted. While paying we had a quick chat and was then on my way. In n out just how I like to shop. It’s a rather small Burberry boutique compared to the one at the Beverly center but they have a lot of different styles to accommodate everyone :)

I love Burberry ! This is a rather small store however and the selection is limited. The staff is helpful and well trained.

The SAs here are so friendly! The hubsters and I came in here to check out their selection — while limited in styles and sizes, they still had a standard collection of coats, sweaters, dress shirts, and some accessories. The SAs are really helpful in looking up availability, whether online or if a particular item is located in other stores. In addition, if you purchase an item in-​store, you get free shipping: D Michael was so awesome — he had a great sense of humor and was able to find a particular item online with breeze — I fell in love with the men’s Bonded Cotton Cagoule, and Michael was able to come through! Definitely a good store to check out if you’re at the Santa Monica Place to do some shopping: D
+ask for Michael: D

The Burberry Brit store at the Santa Monica Place is the best Burberry’s store I’ve ever visited! The team is an absolute A Team. Pete, Hillary and the others are absolutely wonderful. There isn’t a single store assistant who is not great. They can advice you and help you in all possible ways and can accommodate the most absurd requests. They are elegant without being pretentious, they are genuine and genuinely friendly. I love going there. I recommend this store very enthusiastically!

the only thing that I didn’t like is keeping the original shirts behind the wall!
I saw it with the guy who was standing and asked if their is some of it because it’s really looks great and I liked the Size and how it fits
I like the new summer perfume too
Thank you I would give this place ⁴⁄₅ or 4.5÷5

Found a great umbrella that fits in my purse! Pricy but cute!

Like Megan said «The customer service at this store is outstanding» Jarred makes sure I get the pieces I need, and he is a good person to bring business too. The parking lot on Colorado Avenue next to the Bloomingdale’s is most convenient. The Burberry pieces are up to date and sizes are almost always available for purchase, but if not then a sales representative is able to place online orders from their iPads, BOSS $h!t. Get in there!

The customer service at this store is outstanding. I worked with Britney, who quickly knew me by name and helped me choose a coat for over 2 HOURS! She was helping me in and out of the coats, showing me different ways to wear each one, and was really helpful with her suggestions.
I ended up purchasing a Burberry Heritage Long Raincoat, which wasn’t even on the floor. Britney listened to what I wanted, ran to their back room several times to get things, and made me feel like an appreciated customer.
When I came back in for alterations, she greeted me with «Hi Megan!»

With the prices of their merchandise, they definately give you great service.

Summer is coming and Princess needs a new swimsuit. Such a hard task to shop for a pre-​teen, who wants to wear string bikinis already. We tried a few stores along 3^rd Street Promenade, and their swimwear was much too skimpy for the Jerry’s tastes.
After getting a pair of board shorts at Kitson, we decide to check out Burberry Brit. Nastassia was super patient and super helpful. She brought out a few bikinis, and even showed us some of the styles they carry on a portable computer. Princess picked out one on their website that we will try out next week when we come back.
Princess also needs a new pair of flip flops. Her last pair decked in Swarvoski crystals are getting pretty worn out from miles of use. Nastassia brought out 3 different styles in an assortment of colors. She chose the Ova Perspex Jelly Thong Sandal in Jet Blue. Princess was so happy with the sandal purchase that she matched it up with a new sweatshirt also.
The watches caught the Jerry’s attention, but didn’t keep it. The sporty watches are more collegiate in style and price.
Store is tiny, but has a huge stockroom in the back — 4 stars.
Service — 5 stars.

Just bought my first Burberry trench. I got the jet blue trench coat for their April Showers collection. The staff here are very friendly. They let me fit almost all the coats I wanted to check out. It’s fun playing dress up. LOL.
They also have free alteration if the sleeves run long. And mine was finished after three days. I will definitely come back here.

There’s a Burberry Brit store at the newly remodeled Santa Monica Place! I just wish they would bring over a Burberry Black store but I know it’s not coming to the US anytime soon, if ever, so it’s just wishful thinking.
It’s a fairly small store but they had some good quality stuff. Burberry Brit is right up my alley since they have the burberry stuff I like but the difference is it has a touch of edge! UGH!!! They had studs and spikes on the current collection when I went the other day. OMG I loved a lot of their stuff. I love a touch of edge on anything.
The sales associates are very helpful and nice too. Of course it always helps when they complement you and point out something you’re wearing that they think is nice. Flattery gets you everywhere! :)
The young female associate seems like a great customer service person. Check them out! I’m not due for another Burberry yet but maybe sometime in the future.