The UPS Store

San Mateo, Estados Unidos

3.1

Fechado agora

20 avaliações

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+1 650-344-1333
Site:
sanmateo-ca-0294.theupsstorelocal.com
Endereço:
204 E 2Nd Ave, San Mateo, CA, 94401
Paradas e estações próximas de transporte público:
290 mSan Mateo
1.9 kmHayward Park
2.4 kmBurlingame
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Hoje

Hoje 8:30 – 18:30
Fechado agora
Horário local (San Mateo) 02:05 quinta-feira, 19 de junho de 2025

Horário de funcionamento

segunda-feira 8:30 – 18:30
terça-feira 8:30 – 18:30
quarta-feira 8:30 – 18:30
quinta-feira 8:30 – 18:30
sexta-feira 8:30 – 18:30
sábado 9:00 – 17:00
domingo –

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20 avaliações para The UPS Store

Não exige registro
Classificação do local: 5
San Francisco, CA
friendly staff and easy to drop off packages! it has some green metered parking spots outside which is a plus. remember to request a receipt when dropping off so you can track things!
Classificação do local: 3
Washington, DC
Friday, 3:30 PM.
Quickie:
+ Friendly staff
— Hygiene
And then???
There was one customer rep and he was tied up on the phone. After the call, he accepted our packages and gave us receipts for the shipments.
Classificação do local: 1
Hillsborough, CA
They have had a hard time getting polite employees today’s situation leaves me with «never walk in again!»
Classificação do local: 4
San Mateo, CA
I love Amazon, but sometimes things just don’t work out and it’s time to make a return.
This UPS store makes it really easy! Typically there isn’t a line, I drop it off, they hand me a receipt, by the time I get home, Amazon has already started the return process as received!
There packaging materials are a bit on the pricey side, so I try to reuse what I already have, but when in a pinch, they will have what you need.
Service has always been really friendly here and that is why I return again and again.
They also have a notary on staff, which has been very helpful for the few times I have actually needed one.
Parking can be tough as this is downtown, but if you go before lunchtime, it is usually no problem!!!
Classificação do local: 1
San Francisco, CA
I had a Christmas gift I needed to ship so I headed over to the San Mateo UPS Stores on 2nd. While I was leaving my office a coworker warned me that this location is awful — poor customer service, employees with bad attitudes, and she had dropped off a package with a prepaid return label and according to the tracking it was dropped off there be never picked up and went missing.
Anyway, I got there at 845AM and they weren’t open despite that it is posted on their door and website that they open at 830AM. I waited around for a little while but no one ever showed up to open the store.
Classificação do local: 4
San Mateo, CA
Fast and efficient service. If they are backed up, and you just have an amazon drop off they’ll take it and say they’ll take care of it. GreAt!
Passport pics here as well. Convienient but pricier than costco or Walgreens.
Classificação do local: 5
San Mateo, CA
I’ve used this UPS location several times and every time I come back — the service gets better and better! The nice gentleman who works here even said «it’s nice to see you back!»
My recent visit here was for notary because my «banks» told me – «only bank documents» can be notarized. It is reassuring to know that our local UPS store like this one will provide us with this notary service fast and easy!
Cheers!
Classificação do local: 5
San Mateo, CA
They are really nice and accommodating. I never had any problems.
Classificação do local: 3
South Bay, CA
It’s funny because I’ve eaten on either side of this store many times. Didnt realize there was a UPS place here. Had to ship an item for return with a pre paid label. Walked in, gave the guy the package and in a few hours I got an email saying the package was in south sf. Guess they did their job with no frills
Classificação do local: 3
San Mateo, CA
I’ve come in a few times and had varyingly enjoyable interactions with the employees at this UPS store. Really though, it’s a package shipping store not a bounce house so the bar need not be set too high.
They also offer a selection of office supplies, copy service, and you can probably even get them to send a fax to all those people in your life who don’t understand the Internet yet.
Classificação do local: 1
San Jose, CA
If I could give this place ZERO STARS, I would. They are SO rude and stingy! The UPS company shipped my package there for some reason and I had no control and when I went to get it, they charged me! I couldn’t believe it! I suggest no one go here because you never know what you will be charged for– they will get every dime they can… I suggest the post office around the corner for shipping and PO boxes– they’rer cheaper and always friendly!
Classificação do local: 5
San Mateo, CA
I’ve been using this UPS store for over 2 years now. The staff changed over a year ago and maybe that is the reason for the old negative reviews. There are a bunch of friendly guys who work there. They really know what they are doing when it comes to packaging difficult things.
I also have a box there where all my business packages arrive. They send email notifications when anything arrives. It is all very convienent. (That is except the parking. That’s downtown for you– I always aim for around 9:30 or 4:30 and have no problem finding a parking space) Lunchtime is the time to avoid.
I recommend them. And their rates are competative for po boxes.
Classificação do local: 4
San Mateo, CA
I’ve used this place several times for their notary services and to drop off UPS pre-​paid envelopes and have had very efficient, friendly service each time. The same guy is always there and is always extremely pleasant and courteous. Quick, pleasant service — it probably takes longer to find a parking place than to conduct your transaction here. I wouldn’t consider going anywhere else for my notary needs.
Classificação do local: 2
San Mateo, CA
I came here to ship some packages back to some vendors.
The service was good
The traffic sucked.
The parking situation sucked.
Using their boxes is a rip-​off. I got charged $ 15 for one large box!
If I wasn’t in a bind for time, I would have definitely gone somewhere else.
Next time I’m going to Pak Mail down the street. Much more reasonable prices.
Classificação do local: 5
San Mateo, CA
I walked in at 9am with no line. Their customer service was polite and efficient! I got my package shipped with receipt and tracking number in hand in just a couple of minutes.
I don’t know why there’s so much hate for this place
Classificação do local: 1
Brooklyn, NY
I dropped a package off here with a pre-​printed return label. I didn’t receive any sort of receipt from the guy working here.
When I called to ask if they kept any records on out-​bound packages, the man who answered said no, and had an ‘I-really-don’t-give-a-shit’ attitude. He said they weren’t responsible for any dropped off packages. No help whatsoever.
Classificação do local: 1
San Mateo, CA
I should have read Unilocal review first; it indeed does not open at time. It said 8:30 on the door and it didn’t open until after 8:45 today. The UPS guy who walked up looked like he had stopped someplace to buy some food/​drink on way in. Don’t worry about the two of us waiting. Oh, and he didn’t. In fact, he didn’t say sorry or even look at us. Opened the door and told us we could put our packages (each pre-​filled out) on the counter.
Classificação do local: 2
San Mateo, CA
This store doesn’t open on time. It’s listed everywhere with opening hours of 8:30 AM. I got there at 8:20 AM. They didn’t open the store until 9:05 AM. This is very unprofessional. They made me late for work!
Classificação do local: 1
San Francisco, CA
Thumbs down on this place.
I had a document notarized here today only to have the document rejected as it was not properly stamped thereby delaying what I needed to get done by an additional day and wasted trips back and forth for him to fix his mistake.
Additionally, the prices are a lot higher IMO than the other shipping store 3 blocks away (the only reason I came here today was due to the need for a notarized document).
YMMV.
Classificação do local: 5
San Mateo, CA
This store is in my neighborhood and I’ve shipped a number of items from here. ALWAYS fast, efficient and friendly service from the guy that is behind the counter — does he ever take a vaca? He’s super nice. I especially like that I can walk over with an item to ship and the address and he’ll (sorry, don’t know his name) pack it up and ship it for me. TADA! The ultimate convenience.