Logan’s Roadhouse

We arrived at the restaurant about 7:00 pm and we left at 8:15 pm never having received our food. Terrible terrible service! What happened to any customers service?! I would never recommend this restaurant to anyone. The only reason I gave it any stars is that the app wouldn’t let me post without it.

Service not as good as always.

Fish was a bit dry but Logans is a steakhouse. Hubby loved the pork chops. My favorite is always the yeasty rolls. I sincerely wish that Logans would bottle and sell the blue cheese dressing.. OMGosh that was the highlight for me!

This had to be the worst experience in dining. After the floods and spending days with clean up, Sick of fast food, we decided to try out this Logans. Regulars at the S. Austin location until our move here to San Marcos. We were not greeted when we walked in. Even though the male host was standing there chatting away with another employee. We walked up to him and asked to be seated. We had a squirming 21month old with us. Host asked if we needed a high chair and we said yes we do. We waited for 5 minutes and still no high chair. My son went up front to find out where he was with the chair. He just leaning back talking to another employee. My son grabbed the chair and returned to the table. They were not busy but the service was very slow and several things occurred
1. No rolls brought to tables or waters after we requested
2. Drink orders took for ever to arrive
3. Not all of our food was delivered (had to request the missing items)
4. We waited and waited for our check, we finally went up to the front and asked if we could pay now.
5. When we were leaving we noticed several employees just hanging out in the hall way by kitchen, just talking and leaning on the walls. It looked like our server was running her butt off while the others sat around.
I don’t think we will return to Logan’s again
I understand if a couple things happen but this was a disaster!

We don’t eat at chain restaurants much, but it was my son’s birthday and he thought this place was Wolverine’s restaurant since they share the same first name. It was EXCELLENT! Our server was Christian, and he was awesome. I rarely see service like his anywhere anymore. He was super friendly and attentive. The filets were so yummy. I had eaten a filet from another Logan’s location last year and for whatever reason, this one was so much better. They also have a decent happy hour. Maybe we’ll be letting the little guy choose where we eat more often.

As I’ve said before, «Haters will be haters.» Good grief, do they have nothing better to do than bring woe unto themselves?
This place is EXCELLENT!
My wait person today is, Misty. Service was great and she always has a beautiful smile with a whole mouthful of perfect teeth. (Very attractive young lady)

If I could give less then one star I would even thoubu can throw ur PNuts on Floor soorry I’ll go back to ATx This place suckedddd

Made contact with regional manager and he was very helpful. He gave me 2 cards for a free entrée. I will go back and give them a second chance. Good crm Logan’s

Horrible service… in the addition with steaks which were cooked no where close to what was asked. Go down the road to Texas Road House. Don’t waste your time or money at this place.

Any establishment which takes the time and has the courtesy to send me a personal reply to a critical review of mine gets a one-​star bump. Thanks, Logan’s

After a long day on a crowded river, the group and I just wanted some chunks of meat before we fainted. We got there pretty late for dinner. 9:00 p.m. We were promptly seated and given those delicious rolls. The server was very friendly and kept our water glasses filled. The fried pickles were pretty good but I think they were over seasoned. No one else at the table agreed with me though. There was a little wait for our meals because there was a large party table that ordered about the same time we did. But when the food came, all was forgotten. I got the ribeye and shrimp. Delicious!!! The sweet potato was cooked to perfection. My meat was a little over cooked, but just barely. I didn’t send it back so they never had the chance to correct it, which I know they would have done in a heartbeat. Eric enjoyed his steak and lobster tail. Ricky got the chicken fried steak and I think he actually licked his plate clean when we weren’t looking. Good service and great steak.

This place is the bee’s knees! I want to live here. I want to have my wedding reception here. Everyone is so nice and attractive. I want to be friends with everyone on staff! I love everything about this place and the food is great!!!

I usually check Unilocal before I go to a restaurant, and I might not have stopped at this Logan’s based on their rating or some of the reviews. This time, though, I need a place to park with a trailer and they had it. And I’ve had good food and service at other Logan’s locations.
This one turned out to be no exception. We were seated promptly, our orders were taken, quickly and correctly delivered and the food was hot and delicious. Except for the salad. The salad was cold and delicious. I’m not a salad guy, but I finished that one. Logan’s brings you so much more than a bowl of iceberg.
The staff was friendly and attentive. The place was clean and comfortable. That’s pretty much everything I expect from a chain restaurant in this price range. It ain’t Ruth’s Chris, but it didn’t set me back a day’s pay, either. Not to mention that the amount of food was plenty to make another meal of later. Okay, I guess I did mention it.

I gave a one star for the food! Horrible service I will never go back! On a Thursday night place was dead! And was in bar area with no tables filled and waitress was horrible. She never came to check on us. Disgrace even leaving her a 2 $ tip. I feel bad you make ur living off of this job and all to have to do is act fake if u have to. All she had to say was yes and no about any questions. Ughhhhh so mad!

The hostess took awhile to greet us. Server was average. Food was delicious. Manager was attentive and asked how our meal was.

Seriously don’t waste your time or money here. This might be the worst Logan’s in the country. Food was not good and the service was lousy.

We stopped to eat here on the way to Tanger outlet. The Logan’s we eat at in Missouri is very good and well run.
When we first step inside it smells like a roadhouse alright. Stale beer and cigarette smoke. There’s a large window with a view of the kitchen… not doing you any favors guys. I saw the dude at the counter take his bare knuckles and grind them into a steak, flip it over and do the same thing. This is after he had his hands on his side and all over the counter. Guess what would be used if his face or nose itched? Then he salted it, picked it up with his bare fingers and moved it to the grill. Do you not have any tongs?!?
This was all happening while the host was asking us where we would like to sit. I explained that I lost my appetite and will be eating elsewhere.

The ONLY reason this merits a star, is because the waitress was friendly and attentive.
The food was awful! With the exception of our salads, our meals were either overcooked or undercooked. There was even a hair in my baked potato… yum.
The manager of this Logan’s restaurant was dressed like a scrub. He was in casual attire, full beard, and a baseball cap. I suppose this is fitting, considering.
I have eaten at other Logan’s locations and the food was great! However, this Logan’s in San Marcos, is a disservice to the Logan’s chain.

I’ve come to the conclusion that shopping and a steak at Logan’s when visiting San Marcos is a nice combination. For this trip it was jean shorts and a 10 ounce sirloin with an unexpected surprise. Little Rooster and I stopped in and took a seat for another father/​son dining adventure.
We started with the peanuts. The kiddo has now realized they have to be shelled after popping a few in his mouth with the shell. These days he hands them to me and says thanks for shelling them. Onward towards the rolls! This is where the baby excelled in eating. Torn into bite size pieces, he might be a candidate for Man Vs. Food toddler edition.
My order was the steak with mac ‘n cheese and a veggie skewer. Then I saw something that practically had me drueling in the booth; mashed potatoes with brown gravy. OOOH, that beefy, salty, gooey, evil twin of the more popular white gravy. I flagged down the waiter and ordered an extra side. The taters were good with the skins covered in the brown stuff took me back to the olden days in my Granny’s house.
The steak was cooked to my specs and we polished off the entire plate with another couple of rolls for dessert. Service was decent with the exception of spoon we never got for the little one. On this visit Logan’s hit the mark and we left bound for home full and ready for a nap!

After yesterday, Logan’s, you earned an upgrade to three stars, thanks to a wonderful waitress who knew how to treat a lunch table well. No fawning, just good timely service and repartee.
I think I figured out the secret to coming to peace with the food here. Order something other than steak. I know, I know, that runs afoul of your «Roadhouse» image, but you gotta do what you gotta do.
OK, so your «award-​winning» chili tastes like nuked canned. And so the fried chicken salad turned out to be a grilled chicken salad instead. At least the rolls were plentiful and hot on a drenching cold day. It all hit the spot somehow and contributed to an overall pleasurable lunch experience.