ViVi Fashion

Every time I come in this store the customer service is terrible! You never get greeted, the staff never smiles, they’re on their phone, they rush you in the dressing room and rush you to leave around closing time. The clothes are some what cute. But the staff makes you not want to shop there.

I love this place inexpensive fashionable clothes that are very girly.
you looking for a night out outfit or just an casual outfit for the beach, school or even work outfits!
They have red cherry lashes, fashion jewelry, intimate apparel.
Basic shirts for 3 for $ 10.
Very friendly customer service all the girls here are very helpful and informative

Awesome place to shop. I like how everything fits me by height. They have reasonable prices on their clothing.

Dont get me wrong, my Macy’s card has been well used for my love of MK and DK, but like most gals I am a bargain fashion lover. While visiting a friend in the area I noticed Vivi nestled near a Starbucks, so of course I had to take a peek. Unfortunately, there wasn’t much of interest for me here. The selection was much like that you would find at the Berryessa flea market, except for double the cost. I was in and out in 5 minutes.

This store doesnt deserve a star! Its ghetto, music is unappropriate not family friendly enviroment! And the staff dress very unappropriate!

I love this store, I don’t know why it has low reviews. For the bigger girls like me:) they have a plus size store in the back, Just like this but Vivis Plus. But I did notice their kind of expensive. If your looking for the same kind of clothes but at a cheaper price go to Choice on white road.

Well this is definitely the size 00, 0, 1, 2, & 3 store. They had some really cute jackets but definitely in my size.
The best part of my shopping experience was seeing two older Asian women with ghost faces. You know that white powdered face make up. You know lookin like a wash up Geshia girl. But right on ladies… keep workin it. They left cuz there weren’t the size 00, 0, 1, 2, & 3 sizes either.

I called to do an employment verification for a federal program. I called the ViVI on Alum Rock and spoke to a friendly and helpful girl who told me my client had changed stores and was working at this ViVi on Capital. I called on 6÷11÷2012 at 11:50 and spoke to the rudest girl I have ever had the displeasure of dealing with. She refused to answer any questions. She had no idea when the owner was coming in and refused to give me her name. The hung up. If this is customer service thank god I don’t shop here. Hopefully the owner sees this and trys to do something. If you don’t like people don’t work with people.

Shopped here for my girlfriend one day and the owners were VERY RUDE & they followed me around as if I were trying to steal something. Beyond that, they treated their employees llike robots and told them not to speak to one another for any reason besides making a sale. What made this an even more disgusting ordeal was the fact that they are extremely RACIST. An african woman came in to shop and the owner followed her with no shame. The woman turned around and told her to stop following her and that she wasnt trying to steal and that she had money to shop. The only thing good about this store was the girls that worked there. They were very helpful and nice, besides that, save your money and shop elsewhere.

Everything here is so pricey! I had a really bad experience here as well. There was a really nice jacket that I wanted to buy on the mannequin display, I looked for that same jacket and couldn’t find it. So I asked the lady behind the counter if she could find one for me, she found it but it was too big. I looked at the one on the mannequin and it was my size, I asked her if I could buy it and she said «sorry we don’t change the mannequins ’til tomorrow.» Are you serious? What was so hard about taking the jacket off the stupid display and selling it to me? Instead of satisfying a customer they decided to piss one off. Way to go. I didn’t go back after that. Got a better and cheaper jacket at Target next door.

I went into ViVis Fashion on March 5, 2011 to purchase a shirt I was intending to wear that same day, I tried on a style that I liked, it fit fine although I decided on a diffrent color than the one I had tried on. I purchased it and ran a few errands and when I got home I ralized the fabric was damaged on the side from a string that ran up the side. I thought it may have been from the metal detector since it was in that same area. I went back to the store about 1 hour later and asked for an exchange for the same shirt do to the damage the lady that helped me claimed to be the owner and said she would not return it as it was damaged, I told her that it was just purchased in that condition. She stated that she didnt know for sure and therefore could not accept it back and would not offer an exchange I went to the rack were those shirts were and pulled another one from the rack to attempt to show her that maybe the metal detector that was placed caused the damage. The shirts had the same damage and she placed it on the shelf behind her and said she couldnt exchange it because it was damaged. I asked if I hadnt pulled that shirt off the rack which was also damaged and someone else bought and came back she would still claim it wasnt damaged she said I am the owner and I am not exchaning he was rude and then ignored me and helped the customer behind me. I also made a complaint to the Better Business Bureau and I am disputing the charge with my creidt card company and encourage anyone with the same problems here to do the same.