24 Hr Fitness USA

Really crappy customer service. First of all, they completely contradict themselves. I tried taking my younger sister for the three day pass and they said we couldn’t because she was a minor, even though it clearly states on the pass that 12yrs or younger need an adult. I even tried to pay for the day and they told me that the only way she can go is with a membership. Bull. Second, ryan (the manager i guess) completely rejected another person I took for the three day pass because they were members of ballys 12 years ago. Really? He then tells her that she can stay for the day but later in the convo. practically kicked her out because she didn’t get a membership which was apperently the only way for her to go in. Lastly, they wouldn’t even let her go upstairs to look for me to tell me that we were leaving because she wasn’t a member. Rude as fuck. And they want new clients with that customer service.

1 star is to many. The staff is really nice but it’s like 24 fitness gave up on this location. Most of the members have ZERO gym etiquette.

Overcrowded, ghetto, and many machines not working properly. You have to go after 10PM if you want a spot… It is very small even though they have a pool and sauna. I feel so claustraphobic when I’m here!

Two years ago I bought a membership thru costco because it was only fourteen dollars a month. I have used this gym consistently and have found that it consistently has very rude staff, the machines are often broken, and the facility is way over crowded.
I’ve taken Zumba, weight training, and cardio biking classes and I like the instructors though they almost kill me! The Zumba classes are hard to get into. There’s a card check in and usually there’s more than 100 people there. The insanity is irritating because the same people get the spots at the front of the class. They’re really irritating, believe me!
They do have a pool and sauna as well as a hot tub. The sauna always smells like nastiness… Sweat, gas, or? I don’t use this part of the gym because it’s disgusting!
Still, I paid for it and it’s convienent yo my home… So I have to deal with it !
Try it for urself. See if I’m right or wrong!

this place sucks, if you want to work out at 24 lets all carpool to the SuperSport next to Bay 101

Not an Awesome gym
This is one of those gyms which was converted from a clothing store and should have stayed a clothing store. The building is not set up correctly to handle large amounts of people working out.
The facilities are pretty lack luster with old equipment and the people that workout here generally lack gym etiquette (rude and smell).
Do yourself a favor and opt for a better gym.

Small, dirty, crowded, and the service sucks!!!
Stinky and stuffy…
Rude and cocky staff… They ain’t got nothin’ to be cocky about!!!
Ghetto, rude ass people…
Old machines…
Don’t go here!!!

Beware of this company. There contracts are meaningless. They will take your money for something then change the terms of contracts at will. I bought a lifetime membership which I’m told now is no good for the the new good clubs. You have no recourse. The company is run by crooks. Don’t just take my work for it. Look through multiple Unilocal comments from multiple years. Youll get the same thing. You’ll read «Told me one thing, I paid, then you realize its a lie» Your better off joining an club that doesnt lie to you. I’ve complained to 24 hr in person and by email, they could care less. Be very wary of anything these people say and simply dont sign anything with them if you want to avoid frustration.