Kohl’s

The store itself has a nice selection of clothes here and there and other useful things.
Love the scarves and plush throws. J LO Jeans help work that booty!
Sad they aren’t carrying Elle anymore? (currently?) I liked that brand.
NOT a fan of the customer service at this establishment.
Most of the employees here have a lot of attitude. So much sass and eye rolling.
One employee decided to hold up the line by SLOWLY removing all the hangers that were piled up beneath her. I get that you would eventually have to remove them, but taking your sweet time while the line gets longer and longer doesn’t help anybody. It would also help if you didn’t have so much attitude towards customers. I may not know your name, but I did hear you yell at a man because you didn’t understand why he was handing you a gift card. LOL obviously to use to pay for this purchase?

Cheap prices with the best quality brand, bought a jansport backpack for only seventeen bucks, when in other stores they cost like forty five bucks talk about saving money

Kohl’s does not treat customers that pay their salary kindly. My daughter and about 20 other customers were in line at closing time on Christmas Eve. The manager said «You are free to leave». They kicked the 20 customers out. A call will be made to corporate.

Love love love this place because it’s so close by my house!
This Kohl’s surprises me by selling so many useful things that I need. Since it’s so convenient for me, I love that it provides almost everything. Many people say that Kohl’s is an expensive store and that it’s not worth what you’re paying but I think they’re wrong or they’re doing it wrong. Don’t be fooled by the price tag listed on the item. A lot of times, I’d flip out on an item that’s listed so high but when I price check it, it’s reduced.
Today I asked a Kohl’s employee why this is the case, they said: «most items are not the cost of what the price tag says. a lot of them are marked down and some have an additional 10−40% on them.» So after this employee said this, of course I had to put it to the test. I grabbed a bunch of things that didn’t have a sale sign/​tag (regular priced) items and went to the price check machine. It’s true! A lot of things that I thought was not worth getting because it’s expensive was marked down a bit from the price listed on the item. How amazing!!!
If you find yourself shopping at Kohl’s quite often, the smart way to shop is to apply for a Kohl’s Charge card. Yes, a card. Another card that you’ll have to worry about monthly fees and paying it off, but it really does help you out in the meantime. BUT that’s not all there is to this card. The card allows you to earn cash back for a certain amount that you’ve purchased. For instance, your grand total for today is $ 50+ then you’ll receive $ 10 coupon back. How awesome right? Not only that, but you can start a rewards card. You don’t have to do much with the rewards card. All you do is, every time you make a purchase, you scan it, and you get points. The more points you get, the more cash you’ll be getting in the future. It’s honestly the most easiest thing AND you’re benefiting from it. Truly an opportunity you shouldn’t miss! On top of all this goodness, having a Kohl’s Charge card accesses you to so many coupons and deals. You’ll receive by email/​mail up to 60% off coupons. It’s aaaaamazing! I’m a true Kohl’s fan.

Worst customer service! The cashier yesterday around 12nn (luckily I didn’t get her name) needs a lot of etiquette. They should train her on that.

Clean. Inviting. Good place to shop for your clothing needs. However there seems to be a lot of stuff everywhere as people rummage. Typical of the area. Best shopping experience in the area.

The cashier was very nice to me and my grandma and even gave us an extra 25% off when she didn’t have too. Good karma for her.

Im shopping around with my 9 month young baby girl who has not so much patience. Im looking around for what I like and then i get to the line, with only one cashier. But we are busy with the lady standing behind us talking and cooing with her dog and my baby. So im next, a lady from jewelry shouts out «i can help out who ever is next». She has small talk about my baby as she rings up the items. Im rummaging through my purse with one hand to find my Kohls card. She scans it, then asks for my Kohl’s Rewards card to get points, i hand it over, she then asks for my ID, (when do you ever get asked for ID) this was the very first time since i been a member. So I tell her i do not have my ID but here is my Costco card with my name and photo on it. She gets on her radio to ask if its ok to honor «it» without my ID. The person on the other end of the radio says no. There are so many other things that people get honored because they yell and act like a fool, maybe I should start acting like a fool. I mean seriously. So frustrated with Kohl’s, second incident this month. Ugh. So i left the items, she says what i could do is hold the items… shoot you think im coming back here? Nope.

This Kohls tends to have a better selection of men’s clothing than the other locations. Though I’m not sure why.
Personally I really dislike Kohls for women’s clothing. The quality is on par or lower than Ross. I’ve purchased three pairs of three different styles of pant here and all three? Had their hems fall out within a couple months of purchase.
We now only shop here for the honey’s work attire. And that, is it.
I dislike most of their women’s styles, and even at clearance, some of the items have the worst quality/​price ratio I’ve seen. I’d rather shop consignment and pay almost exactly to 4 dollars more for a brand name, quality item that will hold up with regular washings for 4 years, than something that will fall apart in months.
I also have a sneaky suspicion they jack up their «Original Price» amount, since many of these items would never ever sell for that.
Though that’s possibly why Kohls has them.

I love coming to this Kohls eventhough it is ghetto and not always clean as far as fitting rooms etc. I love the return dept. no hassle to return anything even when it is used (I returned some high heels that were so uncomortable). Also they have great sales on clothing like Rock and Republic, apt 9, and Lauren Conrad. You can even find coupons in your newspaper. I love love there jewelery lines especially Mudd, Candies and apt 9. Also they have great high heels from the lines named above. I have only had one problem here and this is when I overheard someone call the return dept. as I was returning something to ask if I had a reciept for the returned items since they assumed I stole the clothes when I stopped to browse before heading that way. (Damn really not everyone from ESSJ comes to steal here) so just leave me the fu** alone… Overall great deals, nice merchandise, ghetto store, but worth checking out.

All i wanted to do was put my new Christmas sweater on hold which was a fair price but what wasnt fair was the waited 5 min no line just watching the workers chat around until I finally received some service
Bad customer service

This Kohl’s was near by were we live. so just convenient for me to shop here.

Drive a little further to another location! This store has Horrible Customer Service in general. Especially, MARIA and the Store manager too! I think they need lots more learning on how to do business better in order to keep the store open. I can bet that this location will soon close down.
MARIA, she was just rude and her attitude toward customers was just not acceptable.
She’s not friendly at all, not is she any polite. She never thank customers for their purchase, but instead gave them attitude for using a coupon.
I were there at 8:30 pm today with my mother-​in-​law since she got 2 of the $ 10 off $ 25 coupon and today was the last day. At checkout, that Maria women just walked up and told the sale clerk that we could not use the coupon because we were part of some family that have been using lots of them. Are you kidding me? Sure, there were quite a few middle age women in the store with their family. Just because we speak the same language and look Asian, we were part of the family? When I was in line, I already heard her harassing other customers in front of me about the same thing which was just ridiculous I thought. That was fine with me, I saved money for not buying anything! I guess they rather made no sales! What business school did they go to? The Kohls marketing dept must be very happy to know that because of those coupons, their stores were able to make some sales at this late hours. I already told my MIL at the beginning that it wasn’t worth the trip but she insisted. If I were to run the store, I would hope all these customers to use as many coupons as they have. I bet that would bring thousands of dollars of addition sales to the store as suppose to nothing.

SANDRA &ANA! Worst customer service ever! This place is garbage. They wouldn’t give you their free ads in store. This place gona burn in hell

I always get very good customer service here at the Kohl’s on McKee Road (and also at the one in Milpitas.) As far as I’m concerned, the level of customer service at Kohl’s is nearly as good as what a person can expect to experience at Nordstrom, and that’s really saying something considering that Kohl’s is a not as high-​end as Nordstrom. There are lots of really good sales, and you can really make a killing if you get one of the coupons from the newspaper (they appear regularly). If you hunt around, you can really find some cute clothes. They don’t always have my size, but once I know what I like, it’s easy enough to go online to order it. Their housewares department is really nice, and again, lots of sales. This store reminds me of what Mervyn’s used to be like years many years ago before it went through a series of ownership changes and ultimately went out of business.
My ONLY complaint about this store (a minor quibble) is that the customer service desk is way in the back of the store, so if you need to return something, you have to hike through the entire store to do that. But that’s just a minor thing.

I like Kohl’s. When you have their card, they discount their discounts that discount their regular prices, so you end up saving 70%. Okay, so maybe, the merchandise doesn’t cost that much in the beginning but when someone pays full price, they notice.
I was surprised about two things: clothing behind the cash registers and the mess.
Why would someone design a store where you have to go almost out of the store to pick up things to carry around the registers to purchase? I’ve seen stores where they put the drinks on the wall where you’d be after you finished paying. What do people think?
Besides that, I’m not sure there was a clothing shelf that was neat. It looked as if half of the clothing had been thrown in the air and it fell on top of other clothing. I’ve seen one other Kohl’s like that, and it’s really difficult to believe that the employees wouldn’t have pride in cleaning up the area.
Obviously, the management needs to be educated.

This Kohls department store has a nice big car park. What is really upsetting is it is a nightmare trying to get out as the entrance in the middle is the only real convenient one that always has a line of cars, so expect a long wait trying to get out!
The store has a slightly different floor plan than my usual Kohls that I frequent. I called ahead to get a swim suit for the wife and they assured me they had the size but it was in a different color.
The staff were helpful in directing me to the department but on searching, I could not find the suit that the lady said they had on the phone. What a wasted trip and the added aggravation of trying to exit this horrid car park exit
3 stars.

My experience with Kohl’s wasn’t great, this time. This store’s selection of clothing was very picked-​over, so there wasn’t a lot to choose from. Maybe it was just the after-​Christmas effects?

This Kohl’s has a very good selection of items. It’s in a convenient area close to the freeway.
They always seem to have tons of sales all over the store. It’s really hard to tell sometimes about the prices until you use their price scanner.
I came in to pickup a few pieces of clothes because I was drawn in by their in store sales as well as their coupons. They let you stack them so you can use the in store deals with their coupons.

I like the coupons and the free money.
1 STAR for the night time janitor/​cleaning lady. She can use some customer service and etiquette training. She was rude to several customers, pushing them with her garbage bin. One customer even yelled at her explaining that she was disabled and couldn’t move as fast as the cleaning lady wanted.

First of all, do not call in to check for your items, go checkit in person it would be a lot faster. The customer services does not help you at all but makes you wait for freaking 20 minutes on the line without even getting anything done.
The number two, be careful of the items you buy there. Their «No Hassle Return» gives customers the right to return anything if approved by the place, I mean EASILY. I just bought a brand new foam mattress that has yellow stains on the edges. Disgusting! The place is almost like Ross but a LOT expensive.
To Kohls at McKee, Please-​do-​not-​waste-​my-​time-​like-​that-​again. And also, tell your employee’s at the men’s section to pick up the phone, and get hearing aids. Thanks.