Tierrasanta Shoe Repair

This place is listed as shoe repair apparently is also a kids store. When I went in no one was in the store for 5 minutes finally this lady comes in and asked me if she can help me. My first reaction to the store was this is a front there’s no one there to help you it’s crowded and it’s very random plus it is listed as a shoe repair I then went on about my reason for stopping at the «store»
And she showed me a few overpriced items. After her trying to sell me stuffed animals and toys that were extremely pricey for what they were, she continued to pull things to show me. Her attitude completely changed as soon as I thanked her for her time, but nothing caught my eye. As she walked away she had the nerve to say under her breath that is a waste of time for her to talk to people and people not buy. At that moment she thought I had left… I said «excuse me that is really rude of you to say that to a anybody that is why you don’t have any customers in here and you never well if you’re that rude to them» she continued on about how she’s wasting her time when she could be working on something else and just sat down she was shocked that I was still there but continued to act rude this place is horrible and I can’t believe that anybody would put up with that type of attitude. These items are things you find at swap meets and $.99 stores and she has them prized triple what they are in stores. I hope no one else experiences this and I would not recommend this place to anybody!

Terrific service. Took in my Louis Vuitton Mizi, a 2006 runway bag for repair of all four corners of the pipping and replacement of the handles tabs. They did a terrific job.

This is a great place to get your shoes repaired! I brought in two of my favorite shoes where the tip of the heel was completely destroyed. I just got them back after a couple of days and they look like new! Polished, cleaned and perfect for what I needed. There is a TON of other merchandise they sell so it is definitely cluttered in the store but they do great work! If I need any more heels fixed I would definitely come back

Tierrasanta shoe Repair was there to repair my designer sandal when I needed them. I needed the heel repaired within 12 hours before I got on a plane and they pulled through with excellent service, cooperation and value. They were open later compared to others I looked into and my shoes looked brand new and were ready to pack. Thank you and I will go back again and again!

Went in today with the kids I nanny to look around at the toys they sell in the «shoe repair shop». After being in for a few seconds, the woman who works there followed us around the already cramped store. One of the kids picked up a small toy from a show he watched and I asked her about the price, since nothing in there has a price tag. She told me $ 10, which is extremely high for it’s size. I put it back and he continued looking around like kids do, touching stuff and looking close up. She then asked me if I planned on buying anything and I said we were just looking for right now. Apparently she didn’t like the answer because she recommended we leave until I have the money to buy something. She continued to speak horribly of the kids, including the baby in the stroller who was sitting quietly and minding her own business. I have been in here with the kiddos many times before and have never been treated so rudely!

This place may have a lot of merchandise other than shoe repair in the store. However this review is based on the quality of work and service provided NOT appearance of the store like the other reviews.
I am new to the area and had asked a dear friend of mine where she took her shoes to get fixed. She referred me to Tierrasanta Show Repair.
My favorite NineWest Sling backs had a broken buckle and needed to get fixed. I dropped them off on Thursday and they were ready by noon on Saturday. You cannot even tell that the buckle had been replaced. They even fixed the other buckle instead of just the one that was broken.
Very friendly, great work and awesome service! They just earned a customer for life! Thank you guys!

The place says Shoe Repair but you can barely get to the counter because there is SO much cheap merchandise in there. It’s like an overstuffed swap meet stall. I tripped on some stuff they had for sale sitting on the floor. They have so much stuff piled on the counter that I had to put my shoes on top of all the stuff. They did an okay job but their prices were high and it took them four days to stretch a pair of shoes. I think the other reviewer is right — shoe repair is not a priority there, selling knock offs is their specialty.

this joint is crazy. I walked in and there was stuff piled up everywhere; cheap knock off purses, scarves, stuff no one wants. this should have been my first clue. I had a pair of cowboy boots I needed refinished. I put the boots up on the counter, and they looked at them in disgust. I told them I needed them refinished and the guy and his wife just kept asking «what did you do to them?» «why did you do that» They are used boots, they aren’t supposed to look new! I got fed up with their attitude and left. I am still not even sure they do shoe repair! I did not see any shoes except the one on the sign! do not go there.

Do NOT go here Unilocalers. They did a crappy job of repairing the zippers on a backpack and when I accused them of this, they started yelling at me. Very abusive. Plus, they have so much crap in their store to sell (knock off designer stuff) you can’t even move around in there.