Because We Care Dog and Cat Grooming

This grooming place is ran by independent contractors so I’m basing the 5 stars on particularly AMY. She is the most pleasant and professional out of all of them. She takes the time to get to know your pup, she makes great conversation, and she doesn’t try to «shoo» you away like the rest of the staff. I know she’s there on Sunday’s, this is when we go here. You may want to call in and ask for her! Again 5 stars for AMY, the place itself, maybe 2, or 3.

Because We Care Dog and Cat Grooming — I love you!
Two awesome women came to my home on Christmas Eve and gave my Kitty-​Babes the best grooming I’ve ever seen. These two work so quickly — I stood back and watched in amazement. I just tried to brush Raiden to keep him looking good and he popped me one (no claws) then bit me lightly as a warning. I know the rockin’ Ladies of Because We Care and my cats shall all become the best of friends!

I can’t say enough GREAT things about Melissa, the cat groomer. We brought our 16-​year-​old cat, Jake, in for a bath and grooming. We were apprehensive because Jake had never had a bath before. Melissa put us at ease and Jake did extremely well and wasn’t traumatized at all. Melissa knows cats since she has cats herself so she knows how to deal with cats. We will ABSOLUTELY use her in the future!

Melissa already has a ton of great reviews but I’m going to leave another.
I’ve been taking my very long haired and very grumpy cat to Melissa for years now. She’s done a lion’s cut on her as well as just a standard sanitary cut. BabyLove is extremely grumpy and only calms down if I’m standing there while she gets groomed– not a problem for Melissa! She let’s me stand at the grooming station and calm BabyLove down. She’s quick with the cut but doesn’t sacrifice quality. She makes sure the clippers don’t get too hot on their skin, I mean who even takes the time to think of that? She’ll even see you after hours when all of the dogs have gone so your cat isn’t barked at the whole time. And when I brought in my other geriatric cat, she took the time to make sure he didn’t over-​stress himself. Melissa is a true cat lover and a real cat lady (which is an absolute compliment). Don’t be scared to have her trim your cat as she’s so sweet and not scared of even the meanest feline around.

Melissa. Best cat groomer ever. She will get you in and out and for such a good price. I drive all the way from clairemont with meowing cats to see her.

Melissa had done a fantastic job. I left my cat for a bath and nail trim. It took her only ten min to finish and he smells wonderful afterward. She was so caring and she even left a towel just to make sure my baby boy is comfy. The place is a bit too far from my home but I will definitely come back.

I wish I could give them 0 stars. I met with the owner when I brought my dog in for a haircut. My instructions were clear, I was getting married over the weekend, and wanted my dog to be as photogenic as possible. We agreed that «Because We Care» would not cut her body (she has somewhat wire-​y fur and to get an even cut, she needs to be shaved) and would use scissors to trim around her face, legs, and tail. When I came back, «Because We Care» had shaved her body anyways, left uneven cuts around her entire torso, shaved her face down, and best of all, left her with an infection on her skin around her stomach, which after a trip to the vet, I now have to apply ointment to twice a day until it cleans up.
My wife and I had specifically set up time in our wedding timeline to take pictures with our dog for our wedding. On the day where our dog would be photographed for forever memories, our dog looked the ugliest she has ever been. The quality of her haircut was as though I took her to an elementary school and gave a 6 year old a pair of hair trimmers and told him/​her to cut my dogs hair. I sincerely wish that I chose to leave her hair long rather than take her to «Because We Care.» If «Because We Care» gave me a $ 1,000 credit to come back for free grooming, I would still run. I advise all of you considering to bring your furry family members to «Because We Care» for any grooming needs, to run away – as fast as you can.

Melissa was wonderful with my cats. She’s super friendly and you can tell that she really gets cats, which isn’t always that common in groomers. She was very gentle when I dropped them off. She told me it would be about an hour for both my cats, Butters and Biscuit. She called about 40 min later and said they were ready. When I got there, the cats were calm but it wasn’t until I got home that I realized they looked fantastic. She left the perfect amount of mane and on the feet and tail. The lines are smooth and no nicks or marks. They don’t seem to be itching and are pretty happy! Will definitely be going back.

We’ve been coming here for years, and we highly recommend Amy, she has done a wonderful job of grooming our dog Cosmo.

Fabulous service! I called ahead to check if they do nail grinding and they said yes, come on in. When I came in, I was attended to quickly. Because my dog has had knee surgery and does not enjoy nail grooming, the woman let me hold my small dog while she did the nail grinding. It was completed quickly and she did a great job! The cost was more than reasonable too — I have been charged double by previous vets and even pet store groomers charge several dollars more. Would definitely recommend!

Really nice place and they did a very great job with my dog I’m very happy that I found this place

After my last experience with Petco grooming I was finally over them. My husband actually found this place and I must give him credit it was a GREAT find!!! He booked our appointment with Shelly. When I met her she was so friendly and you can tell her love for dogs. Our dog is a toy poodle mix and his hair was very long, now he’s a perfect 7 all the way around and looks adorable!!! She offers a mini-​groom package where it’s face, pads, nails and sanitary areas. Also, if I want to bathe Storm myself and just get a groom, she’ll do that too for $ 10 off. I will DEFINITELY be bringing Storm here from now on.

Been taking my cat to Melissa for 4 years now and I couldnt be happier! Shes always gets my fluffy persian kitty looking exactly how we like her and I’ve never had any problems. For those perfectionists out there, Melissa will give your pet a symmetrical and flattering cut! I recommend a lion cut with a puffed tail if you have a persian cat too :)

I am so very disappointed with what they did to my cocker spaniel‼ My baby had long beautiful fur and Shelly cut it all out! I am soooo mad! Dogs from the animal shelter look much better than what my Harry ended up with! I spoke to Shelly & she insisted that my husband said to cut it shorter but he didn’t ask her to cut the skirt! I don’t think they know what they’re doing! If you love your pet, don’t bring them here‼Btw, my dog used to look like a show dog and ended up looking like a stray dog‼ VERY DISAPPOINTED‼

I just brought home a new puppy about 3 months ago and oh boy does that puppies hair grow fast. We have taken her to this groomers three times already each time with Melissa. The first time we asked for a puppy cut and when we got my puppy back she looked clean but shaved. We didn’t like the shaved look as we want her to still look fluffy. The next time we brought her we asked for the puppy cut but to keep her fluffy. Melissa completely listened to our request and when we got our puppy back she looked exactly how we wanted her to. Melissa is awesome at listening to our requests and carrying them out. She has such a spunky and lively personality which I adore. The only thing I don’t really like about this groomers is that I don’t get to watch my puppy and I think it makes her scared. I also want to be able to watch her because I’m such a sucker and I miss her even if it’s only 1 hour that I leave her. I recommend this place! They’re awesome and it’s clean.

Hillary is soooo kind! She does a wonderful job grooming!
Goodbye Petco! Not only is Petco a drive out from my house, but this place is more affordable. I paid $ 25 for my dog’s bath, drying, and nails clipped! plus Hillary adds a little something to my dog. She gave him a cute doggie bandana! These little things say a lot. They really do care for animals! Definitely recommend this place!

Hillary is the best. We’ve taken our puggle here to get shaved 6 or 7 times now and we always have a good experience. Because this is a quality pet groomer, they’re always busy so you should expect to make an appt a week ahead of time. This prices are reasonable when compared to Petco or other non-​fancy groomers.
I left off 1 star for some room to improve: please accept BITCOIN for payment — coinbase or bitpay allow you to accept it and direct deposit to your bank account instantly, for free.

I brought my two dogs in for grooming with Audrey on Thursday, and I was initially impressed by her work. I had done some cutting of mats on one of my dogs (it wasn’t exactly pretty), and my poodle mix had some matting all over. She made both dogs look great. I picked them up, paid and put them in the car, and was a bit overwhelmed by the liberal use of perfume on the dogs. Then the itching started.
To be clear, I’ve had my dogs groomed before. My older poodle mix has been groomed many times, and my younger dog (long-​haired) has been groomed twice since I got him in December. There is often some itching from dry skin once mats are gone, so that would not be surprising and would clear up in a day or two. We’re now on day three, and the itching is still terrible. My dogs have gotten Benadryl for three days, but I don’t even think it’s helping. My poodle mix has now licked himself to bleeding in four spots. I probably have to buy a cone for him today :-(
The itching is far worse than when they both had fleas in January. When I got the new dog in December, he was one big mat and didn’t itch this badly once shaved. It’s constant and causing problems, so I may have to bring them to the vet this week, which basically triples my cost of this groom.
What makes this worse is that the poodle mix is my Service Dog. I have had to function without him for three days because he’s so uncomfortable and can’t stop itching long enough to do his job. Because I’m on disability and grooming and vets aren’t cheap, I’m in a bad situation.
Granted, Audrey is retiring, so she’s unlikely to groom many more dogs. BUT I was hoping her experience would be a good thing. Maybe she was tired or sore that day and took shortcuts, maybe it was just an overall off-​day. Maybe it was as simple as being too liberal with perfume on a freshly groomed dog. Either way, my dogs and I are paying the price.
**Update**
I called and talked to Audrey as the problem is becoming more acute, who immediately insisted it was nothing having to do with her. She offered another bath. What good would another bath do if they started itching before we even got home RIGHT AFTER being bathed and groomed? I spoke to the manager (& owner?) Hillary, who immediately insisted it was allergies. She stated many times that they use very, very expensive shampoo. Then it took awhile for Audrey to look and tell her the name of the shampoo. At which point it became a «very expensive shampoo that comes in a vile,» insisting again that it must be allergies. Very extreme allergies my dogs have never exhibited before, even after being groomed. My dogs cannot function for training or working, so I need to find the funds for my vet to examine them.
Hillary ALSO insisted that many dogs leave there itchy after being groomed, even her own dogs. Well, if they’re all licking themselves bloody (as BOTH of my dogs are) that’s a problem. I will not ever go back, and I will make sure nobody I know does either.

Melissa is the best cat groomer!!! She will cut nails, shave, and bathe my two cats in less than 30 minutes. I recommend her to every cat owner!

Melissa is the best cat groomer out there! The first time I went here she came in special after hours in order to get my cat Gretzky in the day I called. She really does care. She cares about your pet, you, and the quality of her work.
I’ve recommended her to some friends of mine that spend an arm and a leg on cat grooming. Her prices are the best I’ve found so far. She’s fast, friendly, and all around worth the trip!