SpringHill Suites San Antonio Downtown/Alamo Plaza

This was my 1^st stay here and I was pleasantly surprised by the attentive, helpful and pleasant staff. Very modern updated and clean looking property. I liked the novel, functional room layout and décor. Valet parking is worth it and conveniently set up for use at will. Breakfast was free and good. WiFi free and it works!

Staff was out standing, they would get out of there way to help you, rooms were very clean. we will come again!

Everyone is very nice here. The rooms are are very clean. The bed and pillows are extremely comfortable. I enjoyed the free hot breakfast. This hotel is a short walk to the River Center, the famous River Walk and the Aloma.

This was my first time at a Spring Hill and it was much nicer than I had expected.
Every staff member we encountered was friendly and our room was immaculate. The free breakfast was also impressive.
The property, staff and excellent location will bring us back here.

Came here, enjoyed my stay thoroughly but took a present home with me: scabies.
Not exactly the souvenir I wanted to bring back. My doctor said I probably got it from sheets or towels that were not disinfected properly, which stinks because there’s no way you can tell that just by looking at them.
Otherwise, no complaints. The breakfast buffet had a ton of options and the location was walkable to many downtown tourist locations. Be aware that San Antonio doesn’t have many coffee shops within walking distance of this hotel, so prepare to drink hotel coffee unless you’re willing to trek a mile or so.

This hotel and staff were amazing! Yes, you have to pay $ 21 a night for valet parking since there is no parking available close by, but the valet service is really good and timely, you can call for your vehicle via text. The bed was super soft, the room was well furnished, and the breakfast was really good. The small pool is shared by the next door fairfield inn hotel, but is still really nice. The staff were very helpful in determining where we wanted to go as well as how to get there. It is within walking distance to the Alamo, less than two blocks away. Right next door to the San Antonio Fire Museum. Will definitely stay there again if we go back to San Antonio.

My boyfriend and I headed over to San Antonio for a mini spring break trip. The rooms were very spacious and smelled clean. The sheets were white, soft, and thick. Everything here was fantastic! The hotel is literally one street away from the Alamo, down the street from the AT&T center, around the corner from the tower of Americas and about two streets away from the river walk. Valet parking was great too! ($ 21 a night). The breakfast was amazing! It is hot and fresh. They are constantly stocking it so that it never seems empty. If in San Antonio again, I would definitely stay again!

My fiancé and I have stayed here twice, once in the summer of 2014 and again the following February. Both times we arrived before check-​in time and they were gracious enough to accommodate us with an early check-​in. T
he rooms are spacious and comfortable, with a nice atmosphere. Each room includes 2 beds, and sleeper sofa and kitchen area. We were quite impressed by this.
The most recent times stayed, the shower was lacking hot water, but after a call to the front desk the situation was fixed within the hour.
Valet parking is very convenient with a simple number to text when you are ready for pick-​up.
The hot breakfast in the morning is tasty and certainly not skimpy.
We would not hesitate to stay here again.

I came to San Antonio for final hours for a truly iconic uncle. Stayed a week at this hotel. I was first off-​put about the valet charge, but the value of the full experience for the price was unmatched. The service and the staff were awesome! If you want to feel like you are staying with family, come to this hotel! All staff, from the valet to the front desk to the management truly understand customer service. And the room, beds, breakfast, etc. were wonderful.

I’m here on a road trip. This was just one of my stops. I got to say this is a great hotel to stay at. I love my room. I love how big the rooms are and I like how they look at the detail of each things. Really looking forward to coming back her if I get the chance. If you are passing by or thinking of a place to spend the night. This is the place I would pick.

This hotel was wonderfully located. Price was great, beds were wonderful and the staff were friendly. Breakfast was good. Had a nice variety. Recommend to stay

Excellent hotel for the price. Walking distance to The Alamo and Alamo Dome. If you can find street parking it is perfect, but like others have noted valet is $ 21/​night.

We stayed here for one night and it was great! The room is spacious and so is the bathroom. The beds are big and very comfortable. We got a very good view of downtown San Antonio. It’s a very short walk to the Alamo and right across the street from the mall. The check in was very fast and smooth. The room was perfect. We didn’t try the breakfast, but I’m sure it was typical hotel breakfast. The only negative is the price of the valet, but we stayed for one night, so it wasn’t a big deal. Highly recommend!

For what it is (a mid-​tier suite hotel), this really is as good as it gets, and I’d much rather stay here than at the Marriott down the road, even if prices were the same (which they’re assuredly not). The gym is very good for a hotel gym, the free breakfast is above average, the free wifi is fast and hassle-​free, and the rooms are spacious and very comfortable (I especially like the cubicle-​like computer desk area, where I tend to spend much of my time). The only downside is the parking — valet only, and pricey @ $ 21/​night.

We went to San Antonio for a work conference and stayed here because it was within walking distance of the convention center. We ended up with 2 queen sized beds which was fine for us. The rooms were large, and roomy. We also ended up having a desk area to work. The room exceeded expectations and while the free breakfast was a bit sad, we were able to see past that and enjoy the room for what it was — an easy way to get to the convention center and other areas in San Antonio for a relatively reasonable price.

The Springhill Suites Marriot is in the middle of three different Marriots that are all attached to each other. After taking a few tries to find which one was my hotel I was presently greeted by the valet.
The lobby is very modern and very stimulating, the fitness facility was good but a little cramped. The walls had mirrors on the which was a little visually awkward because of the size of the room. The pool was small and nice and also had a great clean hot tube, which is hard to find in most hotels these days.
The rooms are very modern and spacious with a desk, wet bar, fridge, HD TV, and very comfortable beds and pillows. The bathroom is separate from the sink and it makes it nice when two people are trying to get ready. The products where Tea Tree and were excellent. It makes me want to go to their store and buy the actual product.
The free continental breakfast was great. A very wide selection from very healthy foods to the comfort foods. The quality was great. I expected the awful microwaved eggs but was surprised to find real scrambled eggs. They had all of the pastries, bagels, cereal, fruit, oatmeal, and coffee and juice. It was nice to not have to go find breakfast somewhere. I warn you thought, DON“T BE LATE! They are very prompt on cleaning up. They offer lunch as well but I did not stay for that.
Overall it was a great experience and I would stay there any time I go down town. Thanks for a great stay.

No hot water in two rooms. Staff stated they know about it. Water took 15 to 25 minutes to get hot. Forth day no hot water after running for 20 minutes. Front desk said they will provide another room after we get back from work. No room ready when we got back, no one knew. GM called gave us another room on same side of building, ran hot water for 3 minutes, came luke warm and then cold. Went to dinner, provided us with new room on opposite side of building. Water comes from Fairfield Marriott. Finally, no tricks to get hot water. Feels good to get a hot shower.

A few things about me before getting to the meat of this review. I pack light. I never use room service. I typically let house keeping do their thing after I check out. Essentially, I’m just looking for a relaxing atmosphere and a clean bed to sleep in.
The lobby was nice and well staffed. There’s coffee around the clock, which is nice. They have a small «market» next to the lobby, but it’s fairly limited and the prices are definitely marked up. A bottle of soda will run you $ 2.50. Ouch.
The complimentary breakfast offers a decent variety: scrambled eggs (kinda chunky), potatoes (only on the weekends), a protein (ham, sausage, or bacon), waffles (you make your own), oatmeal, fruit, cereal, different baked goodes, juice, milk (chocolate milk!), and even STRING CHEESE. Definitely a fan of the string cheese.
The room I stayed in had two queen beds. There’s a small lounge area with a couch and a small office desk. The bathroom was a decent size. The only weird thing about the room was the placement of the TV, which was off to the side and you had to swivel it to watch from either the beds or the couch.
Overall, it’s a very nice place and would stay here again without hesitation.

Our late-​night check in was a bit weird, the group traveling with us was not given the room type they reserved. We were expected to carry the (unbagged) pack-​and-​play to our room by ourselves. Also, there was very little hot water available at any time of the day. However the rest of the stay was great. The breakfast, while not amazing, is the best free buffet I have had at an American hotel in years. The staff was super friendly and playful with our baby. The pool is small, but shaded by mid-​afternoon so we used it every day to cool off after an insanely hot Texas day. Close enough to convention center and Riverwalk. Free Wi-​Fi, not even a splash screen. An odd mix of business and family visitors that was professional but relaxed atmosphere. Beware of parking in the area though, very tricky to avoid paying $ 21/​night valet. There are some free spots on the side roads if you are lucky and spend time on it. I encourage you to learn about the trolley and bus system instead though.

I go to this hotel all the time. The housekeeping is excellent, they’re always on time and are quick at getting to work. One time I was flying in and my bf couldn’t make it to check in until about 3 hours later but they went ahead and let me check in without him. They’re understandable about situations and are wonderful at serving their guests. The breakfast is always packed on the weekend but they definitely have a variety to choose from being that it’s complimentary. Free WiFi, Free Breakfast, and amazing people to assist you. Oh did I say by the way that the Rivercenter is right around the corner?