Sonic Drive In 78

WORST SONIC EVER!
Always gets order wrong!
Texas toast sandwich was fried not grilled and placed on soggy white bread.
0 stars

Even though I read the bad reviews, I decided to stop by for a shake. We waited for 15 minutes and when they finally talked to us, they were so rude, we decided to leave. Who hires these employees? I have been to Sonic in other states and they are never this rude, and the service is never this horrible. Your loss Sonic!

Slowest service ever, not the first time this happened but figured I’d write about it and see what happens

This place is extremely slow! It’s the closest one to me, but it’s awful. So slow and rude workers! I have never been to a sonic as terrible as this one.

This location is no better or worse than the stone oak
I gave it the same rating, dirty parking lot, ok orders, I’ve had better!

I have order from here before and the service is still the same, order 3 drinks and its now 15 minutes later. Smh, this will be the last time I come here.

Decent service and good food. Used to come here on my lunch break when I needed a quick fix. Typically got my orders right and never had an issues with rude service. Food can take a bit long to get but I’d rather my food take a few mins and be cooked fresh than just assembled from a warming bin and served fast.

If I could I would give this place zero stars and still feel I am giving them more credit then they deserve.
I have yet to go there and have an order done correctly. It is only a couple of blocks from my place, and frankly the murf’s across the road on New Bruanfels is not much better do to the lack of selection.
Any thing they put in the fryer always has the ability to leave a nasty burnt after taste in the back of your throat.
I have gone there on several occasions only to have my order wrong. God forbid you have a food allergy. They will knowingly try to kill you with making your order incorrectly.
After a major screwup on my order, I actually asked a manager why this always happens. and I will give you the following quote to the best of my memory:
«Ma’am, we are sorry but we take our employees from the demographics of the neighborhood.» UH… ARE YOU SAYING BECAUSE YOUR STORE IS ON THE FREEWAY ACROSS FROM THE RAILROAD TRACKS YOU CAN ONLY GET NOT THE BEST OR BRIGHTEST?
I told her the Bill Millers across the street (less then a block), ((also on New Braunfels)), mananges to hire very bright and motiviated young people. She had no explination, execpt to stick to the we hire with what have, which is the represention of the neighboorhood. WOW!!! Never would have expected a manager to straight up tell you they can’t get any one better then gold tooth, welfare gettin’, they may be selling drugs out the trunk of their car on their break employees.
I think I only go there, as it is a 2 block walk. If I were up to walking a mile after spending all day on busses, I would rather go to the McDonalds. But, on the positive, since I won’t be going there any more, look at all the money I will be saving.
PLEASE RUN AS FAST AS YOU CAN IN THE OTHER DIRECTION. THERE ARE FAR SUPERIOR SONICS IN SAN ANTONIO. THIS IS THE WORST OF THE WORST. I REALLY DON’T KNOW HOW THE H (%*&(& THEY MANAGE TO STAY IN BUSINESS UNLESS THE OWNER IS TAKING THIS BIZ AS A SERIOUS TAX CUT FOR HIRING THE TANF AND FOODSTAMP CROWD.

Stay away. The service is slow and rude.
My fiancé has never been to Sonic before, which I find crazy because he used to live in an area that is loaded with Sonics! «Honey, my friends and I would make road trips to Anaheim for a chicken burger, a cherry limeade and a large order of tots!»
Having dessert seemed like a great opportunity to introduce my love for Sonics, to the love of my life.
The meeting didn’t go well.
Tell me this… How long does it take to make a large Cherry Limeade, a Banana Sundae with Nuts and a Oreo Cookie Blast, late in the afternoon when there’s only 3 other cars in the parking lot?
20 MINUTES! SERIOUSLY!!!
That’s unexceptionable! I thought they forgot about us so I when inside to see what the problem was and my order was sitting on the counter. «Did you forget about my order because I don’t understand what’s taking so long.» Of course the teeny bopper had an attitude «No I didn’t forget we’ll bring it out right now»
Pssh. No thanks I’ll stand here and wait until everything is done then I’ll carry it myself. While I waited another minute she starts to complain to her employees about what I said.
Really child? Really?
I had to get my fiancé back on base so time was limited. I should of refused the order but I really wanted him to have something from there.
My drink was warm and flat, the banana split had melted because it was just sitting there while no one was doing their job AND they forgot to put the toppings on it!
Luckily they did one thing right and that was SEMI make him happy with his Oreo Cookie Blast.
They nerve of that teeny booper complaining about my remarks.
First impressions aren’t always accurate but they sure as hell are hard to forget.
FINALLY there’s a Sonic in San Diego and I will bring my fiancé there and hopefully they’ll redeem our tragic experience from the pits.
Citizens of Texas, do yourself a favor and stay away from this Sonic. Unless you’re a teenager, I’m sure you’ll get better service than we did.