I was helped with the best customer service. Everyone was friendly and the units were very clean!!!
Rick G.
Classificação do local: 1 Spring Branch, TX
Melissa informed me two months ago that I had until the 6th to move out of my unit. Yesterday I went to check out of my unit and asked her what the prorated balance was for the unit. She told me that the rent starts on the first and cannot be prorated. When I explained that she had told me other wise…“Oh, company policy has changed… Sorry. Read your lease.” Nice. Awesome customer relations. Bugs in the unit after moving out. Water leaks present. I will never rent from Public Storage again.
Laura S.
Classificação do local: 5 San Antonio, TX
Melissa rocks! She was able to find me a better deal than I found online on my own. Ended up being able to get a larger unit for what I would have spent on a smaller one. She is very friendly and knows her stuff. I was also impressed with the fact that Hollywood Park Police patrol the units as well. I would not have known this had it not been for Melissa.
Susan G.
Classificação do local: 5 San Antonio, TX
I rented a storage unit at this location for several years and loved the people there. Now 3 years later I needed a storage unit for my daughter as she is moving out of the country for a few years. I was so happy to find that Caroline was still working there. I reserved the unit online and in about 5 minutes she called me. Caroline is so sweet and helpful. It just makes me feel good to do business with Public Storage, knowing that they still have a valued person on their staff. Thank you Caroline for always being the best!