Emergency stop to buy blue jeans for my 12-year-old son. This place is dirty, messy, poor customer service. No one cAres
Elle S.
Classificação do local: 2 San Antonio, TX
Came to shop at 2:45 in the afternoon on a Monday. Checking out was a long wait with two cashiers and ten customers in line waiting. The store was pretty picked over(holiday shoppers). It seemed to have only the store shift mangers on the floor; when I pointed out to him on my phone to show him what I was looking for, he quickly told me that was online prices. But before that he informed me that the side I was on was the females and I was looking for a males item … Duh! I had to come find him to get assistance and he was in the females side. I think I could figure out what sex I was showing him was a males sweater. And know how to decider which is male and female. I have two stars because the cashiers and shift manager all seemed as though a smile would break their face(it’s the holidays people… You are employed!!!) and it could always be worse.
Kat H.
Classificação do local: 1 Yorktown, VA
This is the messiest Old Navy I have ever been to! I used to work at one years ago and thought ours was a mess… Just awful. Clothes are everywhere, on shelves and racks where they obviously don’t belong and floor. The dressing room looked terrible as well. My whole time there I did not see a single associate out in the floor. They did have three registers open but the line was still super long. I know clothing stores can get messy due to people just throwing stuff everywhere but wow!!! Hire some more staff to at least try and keep the store somewhat neat.
Shauna S.
Classificação do local: 2 San Antonio, TX
Not really crazy about this location every time I walk into the Ingram store it’s always messy clothes everywhere even on the floor, long lines. Don’t get me wrong I love old navy great clothes at a reasonable price I would go to this location because it is close to my house but I would rather drive all the way to the location at the quarry than step inside this store again!
Jennifer D.
Classificação do local: 2 San Antonio, TX
Visited this location yesterday. The store was a utter mess. There was no one to help w the fitting rooms and there was clothes everywhere. It was horrid. Not to mention a long line and 2 people on the registers. Never visiting this loc again.
Joey P.
Classificação do local: 5 San Antonio, TX
This location just recently opened so naturally, the store is extremely well-kept. It appears as though they’ve got a team of at least 3 or 4 employees who do nothing but fold, replen, and provide floor customer support. The employees are always very bubbly and super helpful, and it’s incredibly easy to strike up a meaningful conversation with the ladies who work there. If you are an Old Navy credit card holder, you get 10% off every Tuesday. On top of that, they are always having promotions where you can get an additional 30−40% off all of your purchases! I especially like that the quick-change dressing rooms are still functional, unlike other newer stores(in questionable areas) that have this function, yet the curtains have been removed(I suspect it’s due to theft-related reasons). Usually, I avoid the other locations and just head straight to this one since there’s typically not a huge crowd of people to compete with. Come and try it out, I am sure you will be pleased!