Just StringZ

Dear lord!!!
I usually go to the one in La Cantera and they are really great, they even offer to do a bit of eyebrow make-​up even if there is a long ass line.
So I decided hey, I’m by Northstar I know they have one here too so I decided to pop by. When I walk in one of the employees there was arguing with a client loudly and telling her that her eyebrows had no arch and that it basically was her problem that her eyebrows were jacked… So the client and employee were yelling bloody murder at each other. I almost left but I thought I’d give the other lady a shot. Well… two days later I still have much of the eyebrow hair I went in with in the first place… but I guess I have a great story to tell my friends about the terrible customer service there.

I’ve only been here once and their lack of customer service and high cost will defer me from ever returning.
I’ve also been to the one in the Exchange on Fort Sam Houston twice now. Although Lily did an ok job, I don’t plan to return. Since when people ask you for a tip, instead of you tipping if the service was good? Twice now Lily on Fort Sam Houston begged me for a tip, which I find quite shocking. Who does that? Oh, yeah money hungry people who have lost the meaning of professionalism, customer service, and overall decent work ethics. QUIT BEGGING FOR TIPS… you’ll get one if you deserve one. IJS!

Having had my eyebrows threaded for several years now, I always place 100% trust with the art of threading. Until this last visit. I am utterly disappointed. I take great pride in my eyebrows and I like to keep them thick with a medium arch. Thus, when I visit Just Stringz for my bi-​weekly clean up, I like to think it can’t be hard to mess up my eyebrows. Well, this recent visit will be my last. After the lady was done with my usual «clean up,» she left me with two rectangular pieces of felt looking eyebrows. Horrified, I asked her where my arch had disappeared to and she proceeded to explain to me that I had no arch and all she did was a «clean up.» After much deliberation and asking her to fix them, she placed the blame on me and told me that my eyebrows were looking short on one side and higher the other side. She even said, «You’re eyebrows aren’t twins. They’re sisters.» Ha, I know how that goes. I replied, «They’re not sisters, they’re not even cousins!» To make a long story short. After several attempts to have her shape my eyebrows and fix them, she refused. It is only that she refused to fix them or even attempt to for that matter, that I will no longer be using their services.

My review in short is: avoid the woman with a serious dent in her tip-​be it her nose, professionalism, or her wallet. But don’t rule out threading all together! I recommend threading over waxing and anything else! It’s more thorough and precise – just movie star and photoshop stuff going on! I’ve even learned how to thread my lip area to save some bucks! My true problem lies in threading my own eyebrows. So…
I go either here and was going to rolling oaks location occasionally to get my eyebrows threaded before they got a actual store location .
So recently I was getting it done at the cart in the mall at NorthStar one day and had maybe had this woman who has a dent/​dimple/​split in the TIP of her nose do my eyebrows a couple times. She looks not unlike 2 dimensional depictions, sorta hieroglyphics of Indian women with long noses, so look out!
She messes up my eyebrows, one’s thicker than the other clearly. I tell her this and she excuses herself from any responsibility and says «You came with your eyebrows like that! You always have your eyebrows like that!» Bullshit. What human being that’s into their own grooming wouldn’t notice their eyebrows being messed up from the start?
I told her to please thin out my brow, she said ok, and I said «Thank You,» in a bit of frustration. She tells me to lean back or down I can’t remember but follows it was a huffy, bitchy «Thank You.»
And you know there was no line that day, no one even waiting to be next. So no real stress or reason to want to get me out of that chair with such a weak ass excuse.
So the bitchatude wasn’t understandable even a little bit-​she must be doing this all the time but just no excuse.
I tipped her her last tip for me ever.
The only silver lining is that my eyebrows being thinner than usual actually looked great and a lot sexier-​so an awesome mistake became a look for a lifetime!