H-E-B

love this HEB, lots of items to choose from, fresh produce, and friendly employees. always a pleasure to do my groceries there. last visit which was ⁰⁶⁄₂₀₁₆ all registers were open which was a great change for that store.

I’m highly upset about the experience I had at the McCreless Market H‑E‑B on South New Braunfels just a couple of hours ago.
I walk into the store to purchase a vegetable tray for our luncheon at work tomorrow. As I was waiting in the checkout lane, I thought about purchasing air fresheners for my classroom and decided to go for them after buying my items. (There were only three lanes open and more than six or seven customers at each lane.) I pay and proceed to the aisles to get the air fresheners. I stop myself on my way since it was getting late and decide to buy them the following morning in hopes of there being fewer people at the checkout lanes or more cashiers. I head towards the exit and a loss prevention associate, AJ, approaches me and asks to see my receipt. I show him my receipt and as I’m walking out, I look back curiously to see if he’s checking other receipts. He’s not. I walk back into HEB to find out why he did this – because in essence, the underlying assumption is that I’m stealing. He tells me that they’re required to check receipts when a customer does not exit directly from the checkout lanes. I compare my experience to other HEB locations in San Antonio and suggest that it’s not right to single out individuals who they believe could be stealing, unless they’re caught in the act. He calls for Bea, the «acting GM,» upon my request and tells me that she will reiterate what he said and back him up. After talking with her about their protocol, which she is unclear, and explaining to her that the message she’s sending to customers is one of distrust between the business and consumer, she calls for security to escort me out of the store all while AJ is smirking. Security arrives and doesn’t see the need to escort me off the premises, so I continue speaking with Bea about their protocol. She tells me she will have Paul, the GM, contact me. I walk out of the store and I hear her say loudly, «Oh my God!»
Should you visit, expect to experience one of the three:
1) Backed up checkout lanes
2) Inherently classist policies
3) Unskilled employees in professionalism and communication

Friendly tasting cart staff on the weekend! The meat department butchers also know their stuff when it comes to picking something out for a meal. I think they were surprised I asked since most people probably already know what they want. Good bakery and cake selection to, and they’ve been starting to carry more organic produce and fresh items.
HEB just has the best prices on everything! And HEB brand products are as good as the best, made with the best ingredients.
Not at the height of my favorite HEBs because of restroom and eating area cleanliness, but it is my local store.
Rating system:
5 stars = I’ll drive across town specifically for this, and rave to all my friends about it!
4 stars = Would recommend visiting.
3 stars = Average, acceptable, positive.
2 stars = You might be able to drag me here.
1 star = I will not be returning.

Ray walked us out. Very cool guy. That us why he had been here for 5+ years. He was very friendly. Was very efficient at his job. And is one of many of the reasons I go to HEB.

This store is a better WALMART. Clean and HUGE! The prices are similar and the selections are vast, check it out. I also had fresh sushi, sounds risky right, not at all, they made it in front of me while I watched.

The trouble with living downtown is you have to hop on the highway to find a decent grocery store to shop at. So this HEB Plus tends to be the grocery store I visit often.
Compared to other HEB stores around town, this location is far from the fanciest and is ALWAYS crowded when I go. It doesn’t matter if I go at 7 a.m., 4 p.m. or 11 p.m. on a Friday night, people stay in this HEB like it’s a club or something.
That being said, it serves the purpose well. The fruit/​veggie section is plentiful, the frozen meals I love are always stocked and they have a good selection of meats. I’m not too impressed with the bakery or deli, but I can find what I want at least 60% of the time.
Meh.

This HEB Plus is pretty huge, with tons of items to choose from including clothing, automotive items, children’s toys, entertainment items, movies and of course groceries… Lots of them.
I came shopping here with my mother and picked up a whole grocery cart of food. The prices are crazy nice compared to the prices I pay in Las Vegas for most things, but I have to say I think Las Vegas has fresher seafood, as there flown in and not drove in.
The Staff was nice, the store clean and easy to find things. Check it out sometime I think you will like it.