Red Lion Salt Lake Downtown

This hotel has some issues at the moment. First, they are doing major renovations so be prepared for interesting negotiations through the lobby, etc. They seem to be doing their best to be accommodating, but it’s a mess and loud at times. During our visit, there were huge groups of students waiting to be checked in for a week long tournament being held in the area. They were sitting all over the floor in the lobby as the 3 desk workers tried to check them in on a make-​shift folding table. I kind of wonder if maybe they should forego huge group reservations until their renovations are complete. Just a thought. It looks like it will be really nice when they are done though.
The room was very clean and the beds were very comfortable. The TV was huge and the refrigerator and microwave were very convenient for us. The light in the bathroom is pretty bad, so may affect putting on make-​up/​shaving, etc.
The pool was clean. The hot tub is a little crazy. It is very… powerful, so when turned on the sloshing splashes you in the face. Not very relaxing. Plus, they allow children in the hot tub, so of course there were three jumping in and out yelling to their mom that they needed to pee but were gonna try to hold it :) Yay!
Also, if you try to rest/​sleep during the day, there may be VERY LOUD housekeepers. One day, there was a housekeeper on her speaker phone yelling into it in another language in the hallway while she went in and out of rooms and up and down the hall. Not sure what that was all about, but it did not happen again so I’m hoping it was a fluke. I did not complain to the front desk because they were SO BUSY.
BTW, this area has many homeless people around, but that seems to be the case for most everywhere in this city… sadly. Nobody bothered us nor did we feel threatened or scared. Just sad to see.
Overall, I’d say decent hotel for the money, at least compared to other hotels in the area.

Room size and amenities would have been fine if the room had been clean when I arrived. Fast food piece on the floor and the bathroom haphazardly put together (completely different set up after housekeeping the next day in the bathroom while fries and bits of food from a previous guest were still on the floor and after taking the wash clothes away the first day, they never got replaced).
Front desk staff is curt and regardless of the time of day seems short staffed and annoyed. Took lengthy amounts of time regardless of day to ever get a phone call answered.
Construction means paths are changing daily and at times elevator service is reduced. Which means you may spend a lengthy time waiting for an elevator which will cause you to miss the airport shuttle when it leaves several minutes earlier than the «on the hour» you are told when you reserve a seat.
Beds are comfortable and room has a mini fridge and microwave — literally the reason for the second star. Being generous after a frustrating week.
Shower has hit or miss water pressure. Maybe the place will be better off when construction is done but right now a lot is left to be desired.

Got this place through Hotwire and as much as they want to be a 3 star hotel, it’s not. When we checked in, the front lobby and ground floor was being renovated. They made a makeshift front desk, which did not help the look of the whole hotel. The lady in front of us was upset that Travelocity claimed this place to be 3−½ stars. I didn’t think too much of the place until we got to our room. It was pouring rain and our sliding door to our room was leaking. Luckily it didn’t rain for too long and we were only staying for one night so I thought of it as camping.

We would definitely stay here again! Nice room, great price, the front desk staff were very friendly and the stay was comfy and clean. Some people who write reviews are just looking for things to complain about. I saw one little corner of wallpaper beginning to peel in the bathroom, and a little crack in the wood of the door frame. Worth complaining about? Not at all! The room was great and we are absolutely staying here next time we’re in town. If you’re like me and read a few reviews before booking — trust me, this place is great for the price and the recent renovations in the rooms are pretty hip!

Had many issues with check in. Staff needs to be better trained in hospitality and the basics of their job.

Stayed here for one night while visit Salt Lake City on a bus tour. My brother and I shared a room that had two queen sized beds and I was very pleased.
The room itself was very large, the beds were spacious and the TV had a ton of channels. There was also a coffee maker as well as an iron in the closet for use. I didn’t see any stains or hairs in the room so it was pretty clean by my standards.
I would definitely come back to this hotel if ever visiting this area again.

the Red Lion is a very dated downtown Salt Lake City Property. The ownership is trying to update it and construction is taking place. Some rooms seem to not be ready for occupancy yet. The one I got on this day had two TVs sitting one in front of the other and I’ve been waiting housekeeping to come up and get the TV that is blocking the view of the new television for over half an hour. Skip the Red Lion and stay at a better place.

Under construction. A little chaotic and loud. Finished are interesting. It’s like some one attempted a remodel but got tired half way thru so they just left the rest. Pillows aren’t the best and the air conditioning is so loud and noisy.

First night in, my car window was busted out, and I was one of three that morning. There was nothing that they offered either. I was parked right in front of the back door in a well liters also. And of course there’s no cameras (the one place on the planet!) Then my room was on the same wall as the elevator and I dealt with drunks yelling in the elevators all times throughout the night. There is avid drug use in the parking lot as well as within the hotel. The smell lingers of Crack and pot on what seemed like almost every hallway except the lobby. When I asked why isn’t there cameras in the parking lot, they said they have security on grounds. I’ve been here for a little over a week and I’ve seen him a total of once, and that was hanging out in the downstairs restaurant. Oh and BTW if you go through an outside source, (
) they look down on you when you ask if the breakfast is included, as if I was a lesser person for getting a bargain. Also, the wifi is strong when it lasts. I keep getting disconnected. The restaurant in the lobby is so outrageously over priced, for what costs 9 dollars at Dennys (grand slam) was almost 17 dollars. Terrible experience.

This place isn’t an ideal 4 star hotel, but it is definitely better than a motel 6. I was able to stay here for 70 bucks due to a hotwire purchase. I’m not sure what their normal rates are but I can imagine they aren’t too far from it because there was a bieber concert a mile away in town. So I am sure everyone in this state was trying to stay in a place down here. Good distance from a lot of great spots to eat and check the local scene. We were appreciative of the friendlyness they had for k9’s. Plenty of space for your furry friend to void outside and they even have little bags and trashcans evenly spaced around the building. They also have a diner inside that serves beer. Can’t really complain too much but the interior in some areas of the hotel is dated and needs attention. With that being said it seems that the south wing has been redone. Safe travels and cheers.

This place is the most terrifying, disgusting place on earth. Drug addicts and bums everywhere in the lobby, busting out of elevators, roaming down all the halls. It’s so scary just walking to the parking lot. Bums will surround you for money. Ugh. Front desk staff is horrendous and rude.

Stayed here Friday 19^th & Saturday the 20^th.
Our room was located on the 8^th floor. We had two full size beds. Room was below average and with our take on things; this hotel needs a «vamped up» remodel. The walls and baseboards need a good sanitized cleaning (see pic). The carpets are stained in multiple areas of the room and the foam padding underneath has deteriorated so bad that the carpet is clumped & raised in certain areas of the dwelling too!
Our first night stay was fine as far as sleep and it was relatively quiet.
The second night was a nightmare! We hadn’t been feeling well; so decided to stay indoors that evening and went to relax & take to bed early. About 6 PM we could hear adjacent to us — kids crying, laughing, yelling and literally bouncing off the walls. We put in a call to the front desk in hopes that the problem would be taken care of? They asked us not once, but twice if we wanted to change rooms? We didn’t as our child was trying to sleep, was sick and they needed to take care of the situation. That one called turned into three! The ruckus got so bad that we could hear these children crying out horrifically «I want my Daddy» at the top of their lungs. It was heart wrenching & heartbreaking! Our last call then brought up the hotel manager and security that resulted in 3 children under the age of 5 left in their hotel room unattended!!. The parents couldn’t be found in either the hotel or restaurant. Who does this? They should have then called the police!
After all was settled down & the staff cared for the kids: we finally fell asleep to later be awoken throughout the night with the cries of these babies. They had been reunited with the parents in their room, but the fears they must of felt affected them during the entire night & the restlessness of such insecurities kept us awake too!
This whole situation made for a very uneasy stay to say the least! When checking out on Sunday morning my husband brought this to the attention of the front desk clerk who had NO idea of what he was talking about (?) until the security guard was flagged over and then filled this staff member in. In turn: we were compt’ed for the last night stay, but this experience will stick with us forever. We never heard «what» if anything happened to these parents that left their children alone, but it should be followed up and addressed by the police or social services.
The only highlight was the nice Breakfast Buffett offered in the mornings with our stay! But, we would never return to such an outdated, overpriced (for what it’s worth) & lack of follow through with their guests to this type of hotel in the future!

My delayed flight into SLC resulting in me missing my flight to Jackson Hole so Delta put me up here. A few of us arrived after 10pm with vouchers and the staff did not know how to redeem them. After they called for help we finally got our room keys. Not a big deal but after a long day of travel and cancellations it would be nice if they were more organized and well trained.
Room were clean and modern. Beds and bedding very comfortable. The towels were like cardboard. Showers hot with sufficient pressure.
Reception staff in the a.m. was not very pleasant. The included buffet breakfast in the restaurant may pass for food in the Bible Belt perhaps but not for me. Even the coffee was terrible. Luckily, there is a coffee shop across the street from the Sinclair station that offers banana bread, oatmeal and coffee drinks.

The hotel is easy to find and parking is good. Unfortunately the staff seemed unprofessional and the rooms were rather outdated. Very large rooms compared to most hotels but the thermostat wasn’t working and I was freezing cold the whole time I was there. Also, the WiFi didn’t work and only reached one bar on my laptop. I’ve never experienced such poor WiFi in a hotel. Other than that, the breakfast was great and the beds were very comfortable and the provided toiletries were all high quality.

This place is terrible! Was in town for a huge convention and my friend booked this place. Mold in the shower, shitty maid service and wifi that never works.
Maid service literally only makes the bed and empties trash. Had 2 used wine glasses they never washed for 3 days. Also huge coffee (I think) stain on the bed.
Had to call 3 times before even talking to someone about the wifi and finally just gave up.
Don’t waste your money

I don’t see what’s so great about this place. I mean, yeah it’s decent, but even after staying here for almost a week, I would have left after the third night.
So I stayed here about two weeks ago. You see it from the outside and right away you think it needs to be remodel. When you get into the lobby, you’re like whoa, this part is nice looking, but small. There’s a restaurant to your right. I didn’t eat there, so I can’t say anything about it. There’s also a gift shop too, but I didn’t go inside since it was closed the times I was free lol. The gym is small, but works. The pool area is nice. It goes from three feet to nine feet. First time I’ve seen a pool @ a hotel where the deep in is 9 feet. It gets crowded and towels go fast.
I stayed on the remodel side is what I was told it was on the sixth floor. I stayed in this room for six nights. That room was… good… the bathroom was small though for four people. There was a lot of outlets for our phones, iPads, portable chargers, straighteners, etc. there was also book lights, the lights were you could adjust the neck. On our I th no fourth night there, the AC started to leak water. Yeah, it was dripping. But we didn’t want to change rooms since we were right next to our friends, so we dealt with it lol. The fridge was small, but eh. We made it work.
The things I had a problem with was, when I called for more towels, hangers, pillows and blankets… that was a MESS! They either forgot to bring up the hangers with the towels or didn’t want to tell us that they ran out of pillows and hangers one night so I had to go down to the lobby just to see was going on since I called three times wondering where my stuff was and no one was telling me that they had ran out. It was BAD communication and I did NOT like it. On top it half the time I called the front desk I was always put on hold, and it wasn’t like a short wait, it was like two to three mins. I’d say about 80% of the times I called I was just waiting (wasting time.)
The last night I was there we had to change rooms cuz we didn’t put we were staying for seven nights on the first room. So we get our room which was back on the sixth floor lol. But this one was on old side of the hotel. And I’m pretty sure it was on the smoking side cuz the room that we were in before had signs on the door saying non smoking, this room didn’t have that. But yet my friend says it was no smoking room, it smelled like smoke when we walked in. I swear though, it felt like we were @ a different hotel right when we walked into this room! It’s like we went from a four star room to a two star room and yet we were still in the same hotel. I say this because, there weren’t as many outlets in this room or any of the book lights. PLUS there were two lamps that didn’t even work. So we only had one light in the main area and that was by the beds. Oh I almost forgot, the AC in this room didn’t work either, it was so hot to sleep. Thank goodness we were only in here for one nighttime! Overall I was just not happy.
Since this is located in downtown SLC, there are many other hotels that I would say stay @. Plus there’s a couple new ones coming up by the energy solutions arena. If you can, STAY ELSE WHERE!!!
There’s also free shuttle service to the airport. It comes every half hour.
I didn’t book this, but was just a person who pitched in money for the room, but next year when I come back to SLC, I will NOT be staying here.
I’m sorry, I should have taken pictures of my rooms, but I didn’t want to look super weird in front of my friends. I already do that enough when it comes to food lol.

Let me do a one sentence sum up…$ 250 for 3 nights (including tax)… which is the equivalent or less than one night at the grand america. Is it as luxurious as other hotels… absolutely not. but its about on the same level as most marriots. but way cheaper!
I do not know what this place looked like pre-​remodel, but it is a lot more classy now, the room is spacious and they cleaning crew hits it out of the park every day.
You got a nice pool and spa, and the workout area, not too shabby.
There is only one thing I didnt like… the bathroom is too small, i go to the bathroom with the door open but this was nearly impossible in this bathroom… needless to say I am little sad right now.
THE VERDICT: its cheap for the level of quality. this will from now on be my go to spot for staying in salt lake. and in all honesty if im barely in the room anyway? then why the hell stay somewhere else for more money? spend less on hotel… eat more food. — julius caesar

We’re right in downtown Salt Lake City for ~$ 100/​night. Rooms are clean. Beds are comfy. I am a huge fan of their complimentary bath soaps. In fact, I just had a really enjoyable shower trying them all out… gotta test the products, ya know?! ;) There’s a nice HD TV with plenty of channels, as well as a refrigerator and a microwave. No complimentary breakfast. They do offer breakfast for ~$ 12/​person. Free wifi, but really slow because it’s not password protected so there’s high traffic. Try using after midnight for faster speed.
A lot of bikers in the front and back of the hotel when we checked in… not sure if this is the norm.

I love this downtown location — only 10 minutes to the airport and a gas station right next door.
We stayed on the 6^th floor, king size bed, and a mountain view. I’ve stayed here one other time — this place is huge! Our room seemed updated and the bed was extremely comfortable. The staff was nice and sent up extra coffee pods to our room when we called. Free wi-​fi, clean, quiet, cute free soap & shampoo designs too. The only thing missing was a free continental hot breakfast :) I booked our room on Expedia for about $ 100.

The hotel is in a good location and most of the staff is pretty friendly. The AC in my room was wacky and I was burning up at night. I couldn’t get the air to stay on.
Around 7 I went down to the restaurant that’s connected and it was empty. I stood there for 10 minutes and the ONE guy that was working there looked at me but kept rolling silverware so I left and went to an awesome bar down the street (forgot the name)
While my room was fine, my colleague had bed bugs. Yuck! Make sure you check your bed before hopping into it!
On the bright side their variety of soaps in the bathroom is awesome.