Metropolitan Inn

The Hotel General Manager is named Chet. His name should be CHEAT !!! This hotel MANAGEMENT loves to steal money from anyone dumb enough TO STAY AT THIS DUMP AND to get SCAMMED for over $ 500.
The positive reviews are fake.

Definitely the most professionally operated, boutique hotel in Southern Salt Lake City. Coming to Utah on a budget? Pick this place.
Key things to consider:
— small, budget hotel with limited amenties.
— Great bed. nice matresses.
— 5min walk from Court House station stop (TRAX)
— 10−15min walk to North SLC, where most of the higher end restaurants and shops are located.
— City Creek Mall — super cute, with tons of stores for everyones taste.
— Slight homeless problem in South SLC, but the people are harmless.
— Older property. Again, great for young Ski/​Snowboarders on a budget.
Overall, I highly recommended this hotel over other budget places simply because of the service. Good customet service makes all the difference.
In particular, one employee named Kimo, the hotels concierge, is a wonderfully pleasant staff member who’s eager to help and well versed in offering insider tips to navigating the city.
Again, the hotel is basic, but the service is not…

Loved it here!!! Came in to Salt Lake to visit my mom and wanted to stay downtown so based on the location booked this little gem. So glad I did! The room was clean and the staff was the friendliest and most helpful I have ever encountered. Kimo (at the front desk) was such a kind, helpful, awesome person that went completely above and beyond and was readily available to help me with anything I needed. And the location… perfect!!! Neighbored by hotels that cost hundreds more. We were able to walk everywhere we had a desire to go. Highly recommend and I will definitely stay here again next time I’m in Salt Lake!!!

Not a bad place but seriously NOT worth the money. I stayed here because there were two conventions in town and I had virtually no other options within reasonable distance of downtown. The rooms are fine, and the premises were clean, but aside from a situation similar to the one I was in, I can’t process how they manage to charge what they do for rooms. Nothing wrong with the place, but grossly overpriced.

Great hotel! Tempur– Pedic beds are amazing! The hotel staff was great, gave us a coupon for dinner and a map of the city to help us around town. Definitely will stay there again if I visit Salt Lake City again.

Not going to stay here again unless somebody makes me. First things first, the one redeeming quality: the beds are comfortable. Comfy beds… thats it.
When we first arrived to check in at 3 IN THE AFTERNOON, nobody was at the desk. I must have waited at least 15 – 20 mins, while calling the front desk number, with no response. When the front desk person finally showed up, the room she assigned us had not been cleaned from the previous occupants. So, we went back to the front desk and told her and she told us she would fix it. So she assigned us to another room, which was two queens, when i had initially reserved a king room. We fixed that before she sent us off to the room, so we thought we had finally been given our King Bed room that we had reserved from the beginning. WRONG! It was another 2 queen bed room. I called the front desk from that room, and she apologized profusely and 5mins later brought us a key to a king bed room. So we FINALLY got our king bed room.
The room was fine, a little on the small side, but clean carpets, and sheets, and bathroom. The air conditioner worked well, which was really nice because it was so HOT. The pool is really small, but deep enough and clean. The hot tub was empty and full of dead leaves and dirt (do they drain it for the summer or something?).
The cabinet to hand our clothes was broken, so every time we wanted to to open it we had to lift and mess with both of the doors, and it made a lot of noise.
The walls in this dang establishment are paper thin!!! Every time somebody in one of the rooms around us turned on the shower or flushed a toilet you could hear the water rushing through the pipes overhead. It was really loud.
All in all, i don’t like this hotel. It was our first time staying and we will not be back.

Booked this room for NYE and I don’t have any complaints except for the fact that it took the room an hour to warm up. Maybe they need a new furnace? They provided a ton of towels which is good and when I called for extra blankets and pillows for my friends they had them delivered within minutes. I don’t understand why this place has such negative reviews. The showers were clean, the floor was clean and it smelled nice when I entered the room. It’s a inexpensive hotel and people know this. It’s not the Bellagio or anything fancy so you get what you pay for. This was the perfect room to pregame in and sleep. My friends and I didn’t need anything fancy being as that we weren’t in the room for a long time. I would come here again if I needed a quick and inexpensive room. They serve breakfast from 6 – 9 am but it’s only oatmeal and bagels. It’s not worth getting up if you’re expecting a hot meal.

My friend and I stayed here on 9÷9÷14 on our way home from South Dakota. The clerk at the front desk was comical and helpful. The room was cute. It did not have a fridge or microwave but we were only there for one night. FYI — Starbucks is around the corner in the lobby of the Sheriton ;) The temperpedic beds were quite comfortable too.

Inexpensive but the room had an overwhelming smell of potpourri or air freshener. It was a pet friendly room so maybe it was the result of an intense cleaning effort but it was still pretty unpleasant. Room was old and not especially well kept.
That being said, the bed was comfortable enough, they had a reasonable pet fee, and breakfast spread was decent. Still, I doubt ill stay here again.

DON’T DO IT!!!
This place depressed the F?#K out of me!
I can not understand the good reviews of this place!!!
Before we even checked into our room i was already apologising to my boyfriend for booking it. If i had not already prepaid it we would have been outta there!
Do not know where to start. How about i just give the you all the worst. So as we enter the lift to reach the 2^nd floor the stench makes me heave. Subways in Manhattan smell better than that. The place is severely dated, except for their proudly boasted «Tempurpedic» mattresses. Everything besides the towels & linens was just dirty. No attention to detail.
The worst was the shower. My god! I actually wore my havaianas in the shower & around the room as the carpet had a sticky feel to it.
The Area…
Metropolitan can not be to blame for that. Though i do need to warn. I felt more unsafe the 2 nights i stayed here than the 2 years i have lived in Manhattan. More than once leaving the hotel i was harassed. Unfortunately Downtown SLC has a big Homeless/​Drug problem.
I regret booking this hotel.

I am leaving this review because I am very displeased at the way this hotel handled a certain situation. I am in a touring band, and we played SLC in June of 2014. I checked into the hotel late at night, exhausted. As usual, the hotel asked for ID for the room, the guy proceeded to talk my ear off about the room and how nice it was, among other things (the rooms were really nice, except for the empty coke can on the table when we walked in, but I let that slide). He then gave us the key and told us to have a good night. At that hour, and level of sleepiness, I didn’t think to ask for my ID back, and he didn’t remember to give it back at the end of the check in process. I went on to enjoy the room for the night. The next morning, about a half hour after I left the hotel, I realized my ID was not in my wallet, so I called the hotel immediately to see if they still had it at the front desk, only to find out that they had supposedly mailed it back to my address that was on the ID, which is in California. Very inconvenient thing to be told when you are traveling. Hmm, what if I had to get on an airplane? I was blown away that the hotel staff didn’t even think to call my room or cell phone to let me know they had my ID still before carelessly «handing it off to the mailman.» It doesn’t seem like a responsible thing to do with such an important document, especially for someone who’s obviously from out of state.
Anyways, fast-​forward to today, almost a month later, the ID never came in the mail. It’s possible it got lost in the mail I suppose, but seems more likely that it was lost due to carelessness on the hotel staffs part. Maybe it was even stolen by them, who knows at this point. The hotel told me they simply handed the ID (unpackaged) to the mailman and told him to mail it to the address. Wow? I’ll be honest. The room was pretty nice, but after this experience, I would leave zero stars if I could.

Summary: This is the best motel I have ever stayed at for the price. Great value, good breakfast, good location, super beds.
CONS: WIFI NOT GREAT, I couldn’t connect unless in lobby (read more below).
I normally don’t review motels since I book them when I am on a budget and for a quick 1 night stay. But this place was above and beyond. My buds and I needed a place to stay on our 2 day stop in the SLC/​Park City area to snowboard. We booked a 2 queen beds room for 2 nights about 24 hrs before check in, at a great price.
We were pleasantly surprised by the TempurPedic/​memory foam beds, which KILL it in terms of giving tired snowboarders a great sleep after a day on the big mountains of Park City.
The room is clean, no smells, decent shower and bathroom, plenty of space for bags, snowboards, boots, etc. Ample parking, decent continental breakfast in the morning (mostly pastry and bread items though there is fresh fruit).
Wifi is weird, there are about 5 – 10 ‘networks’ for a place that is only 30 – 45 rooms and the ones that showed up on our cell phones as Very Strong weren’t connecting while we were in the room. SO IF USING WIFI IS THE MAIN PART OF YOUR DECISION, DONT BOOK THIS PLACE. I was able to get moderate wifi while standing in the lobby. I couldn’t get a skype call off though, it was very choppy.
The motel is centrally located (it seems. it was our 1^st trip to SLC). The drive to Canyons is about 30 mins, 50ish to Snowbird.
The staff don’t bother you. All in all: yes, I would recommend this place, and yes I will be returning if in SLC/​PC for another short stay.

I would exactly agree with Rodney B. Great review!
Not life changing, but a good experience. Wouldn’t mind staying again if in Salt Lake.

Seriously it’s ok. It’s not like what you expect from the pictures. The hotel building looks like an apartment building in Miami where a lot of single mothers live.

You get more than you pay for. King sized bed for 60 $ a night. Small, but clean. Nice/​safe part of town. Perfect location to visit all the sites. Friendly staff. Continental breakfast of pastries, bread, bagels, and OJ – simple & free.

Pas cher, propre, bien situé et surtout des matelas ergonomiques «tempurpedic» de dingue. J’ai passé ma meilleure nuit, et de loin, sur ces derniers 15 jours d’un roadtrip lors duquel j’ai testé plein d’autres hotels/​motels!!! Les chambres sont petites, mais malgré cela, je conseille sans hesiter!

Good location, easy to find. We rolled in late last night, exhausted, and crashed at the Metropolitan. My sister and I slept very well, and the AAA rate was super affordable. I am not usually a fan of Tempurpedic beds, but these were fabulous.
Why so much styrofoam everywhere still? Don’t we know better in this day and age?! We skipped the coffee to avoid using those awful cups. Breakfast is very processed… I grabbed a banana and plan to eat at the close by farmers’ market (Saturday mornings in Pioneer Park).
Great wifi.

**** update #2 ****
Be patient dear reviewer for the tale below:
Less than one star.
The manager came to our room and told us:
You shouldn’t have been put in this room and we’re going to have to move you, this is a much more expensive room than the one you were in. Unless you want to pay the extra charge.
Us: We will just check out and stay someplace else.
Him: ok
Really? Bad bad form. Metropolitan Inn, you lose.
The day of our arrival the desk clerk was really friendly. When we went out again, I noticed that the door did not automatically lock behind us when we went out. After some jiggling and banging and slamming, it did lock.
In the morning I mentioned to the desk clerk about the door to our room not locking. He said he would «Have a look at it.»
That evening a different desk clerk from the previous 2 apologized upside down and backwards that the morning clerk (who was apparently the manager) did not fix or contact us about the lock on our door. The first room she moved us too had the same problem with the door not locking behind us.
She then upgraded us to room where the door actually locked. It’s a nice room, twice the size of the previous, plus it has a microwave and refrigerator. And a bathtub (the first room had only a shower with dismal water pressure)
As others have commented, the continental breakfast isn’t anything to write home about but it’s free
Menu included:
Coffee and hot water
Hot Chocolate packets
Orange Juice (in a pitcher)
Apples and Banana
Instant Oatmeal
Pastries (not individually wrapped)
Bread and bagels (again, not individually wrapped but still in their original packaging, help yourself like you would at home)
Toaster and butter, cream cheese and jelly (which are individually packaged)
The rooms have a mini coffee maker (one cup at a time).
As I’m writing this review (using the free wifi), I am getting more and more disenchanted with this hotel …
First there was the issue with the room door not locking behind us (and switching to a second room that had the same issue, but finally being upgraded to a bigger nicer room and the door actually LOCKS) but now …
The toilet backed up — Housekeeping was in the hallway so my husband stepped out and asked if there was a plunger. I heard her say «I’m sorry, I don’t have one.»
Uhhm really?
My husband went downstairs someplace and got one on his own and took care of the problem. When he returned the plunger to where ever it lived, he went downstairs and talked to the manager. Both about the lock issue and the toilet. He got little more than an «I’m sorry.»
Seriously? All and all, stuff happens all the time but if the manager really wanted to encourage people to return, he should have done something to make that happen.
I don’t think we’ll be back.
**** EDIT *****
I forgot to mention that when we were checking in the clerk mentioned how the previous evening the police had been here and arrested a women — she mentioned how they found several laptops in the room … I now wonder if the woman had just been walking along door to door finding more that were unlocked (like ours) and just taking what she found. We had taken (and will be today also) all our valuables with us.

Do you REALLY like tempur-​pedic beds? Cause they got’em and they are good. But that is about it. Room needs a serious make over, plastic-​y bedspread, great view of gas station and car wash and the outside not so hot.
So if u are in a room to sleep overnight and then take off, it’s a good night sleep. But that is about it. So 4 stars, because you get what you expect.

My band and I stayed at the Metropolitan Inn when we performed at Area 51 for a festival. It was a good price, and within walking distance from the venue. (Not super close, but a nice walk) The staff was friendly and accommodating, the room was clean and the beds were very comfortable. The ice machine was sluggish, and the exterior was a little bit rough around the edges. but they more than made up for it with the quaint continental breakfast. Plus there was a gas station with juice right behind the hotel which allowed us to stock up on mixers.
I’d stay there again, and recommend it to friends and touring bands.

For the price, most definitely a big «Woohoo! As good as it gets!» I booked Metropolitan Inn through
— for something like $ 50 or $ 60 a night. It’s in a great location– I had a car and everything was close to everything I needed– including the U where I had an interview.
Tempurpedic beds– Aaaahhhhh. My bathroom was clean and looked pretty new. Heater worked well and noise was not a problem for the two nights I was there. Maybe a bit lacking in floor space, but since it was only me, I used my extra queen-​sized bed as storage. People there were nice– not the type of nice that you see at some 5-​star hotel, but a normal person not overfriendly type of nice. They let me borrow a ice scraper/​brush when it snowed and my rental car company had forgotten to include it!
Overall, the feel I got from this place was terrific. Sure, it’s a remodeled motel, but it just felt so… comfortable. I’d totally stay there again.