Avis Rent A Car

This Avis pick up is in the Hilton hotel downtown SLC. It is very easy to pick up your car, which is always clean and ready to go. The Avis Staff has always been very friendly and helpful with the several car rentals I have done at this location the last few months.
Thanks guys

They charged me 2.5 times more than I agreed.
I got a quote when I called to make the reservation for a car with unlimited milage. When I got to the actual location the price was slightly different but the clerk couldn’t fix it so he told me not to worry about, wrote the original price I was quoted on the receipt and told me he would adjust it when his boss got back. I made it clear that I wanted unlimited mileage and he told me that yes, the quoted price should be the correct price. I had to drop the car off after office hours. When I got the bill I saw I was more that twice what the original quote was. I had to call several times to get help and eventually I was told there was nothing they could do for me but give me a small credit. I will never use Avis again. It seems like their employees are poorly trained because I think the price was misquoted to me on the phone and the the clerk didn’t know to tell me differently so in the end I had to pay much more than I anticipated.

I recently picked up a car at Avis at the Hilton, I had a wonderful experience and the agency operator, Miguel was exceptional in providing great service and matched my needs with good knowledge of the different products Avis provides. I highly recommend renting from Avis at the Hilton, great rates with outstanding service! Keep up the good job

Unilocal, please allow a zero star review…
Terrible experience. This is a small rental office located within the Hilton hotel.
Rented a car online while my personal vehicle was in the shop. Arrived to find a «be back in 20 minutes» sign on the door. Waited 25+ minutes until the agent returned, reeking of booze at 10:00 am. Nice. Agent then informs me that they actually have no cars available. No apology, no offer to find a car at another facility, nothing. Guy was a jerk.
Called Enterprise. They found an available car clear across town. Sent someone to pick me up at Avis and sent another agent to bring the car to a closer location. That’s how you treat customers, Avis!