Holiday Inn Express Salt Lake City Downtown

My principle problem with this place is their Wi-​Fi which is absolutely unusable
In this day and age having good Wi-​Fi is about the same as having a bed and a sink; and for the entire hotel to have what appears to be the equivalent of a single dial up modem is ludicrous
I had to depend on my phone for personal hotspot in spite of repeated requests to the front desk to reset what is obviously an extremely defective WiFi system

Cameron at the front desk is an exceptional team member to the IHG® family! I’ve never been greeted so well in all of my travels. He really gave us a great start to our stay. The front desk was very accommodating with all of our questions and all of our needs. The breakfast was fully stocked in the morning as well. We were in walking distance to everything. I would stay here again and highly recommend this location.

I spend roughly 200 nights in a hotel each year and this was the most impressive Holiday Inn Express I’ve been to. The hotel is bright and modern, and feels and looks like it was just built. They take great pride in keeping the hotel in perfect condition and it shows. The rooms are incredibly clean, spacious, and well designed. They have everything a business traveler needs. Plenty of outlets near the bed and desk area, great lighting, and a mini-​fridge and microwave. The breakfast area is huge and they have a great selection of food. Although I didn’t use it, the pool and hot tub looked great.
Parking was very easy. There are spaces to the side of the hotel and a parking structure in back. I never had an issue finding a space. The location of the hotel is ideal in downtown SLC. It’s within walking distance to Temple Square, many of the shopping areas, and tons of restaurants. I would recommend this hotel in a heartbeat. If every Holiday Inn Express was like this one, I’d never stay anywhere else.

Recently refurbished hotel utilizing modern décor. Hotel is clean and in a great central downtown location. Rooms were again spacious and modern. Breakfast bar is great and above the level of comparable Hampton inn experience where I usually stay. Staff were friendly and helpful. I’ll stay here next time I am in town for sure.

Really this place is a 4 ¾ star place as Ed McMahon used to say… I really enjoyed my stay here. I usually stay at Holiday Inn’s while traveling, and this location did not disappoint. Staff was great from check in to check out. Very friendly and took care of all of our needs. The staff in the breakfast room was kept busy due to the amount of people but they were always smiling and kept all of the food coming.
This is a great location. Directly across from the Salt Palace. Within walking distance of Temple Square and Vivint Smart Home arena (Delta Center/​Energy Solutions Arena). We walked just about everywhere we went during out stay.
What keeps this from being a full 5 star review is a few, very minor things, but they are things none the less. First-​Parking. Parking is a problem in every downtown hotel I have ever stayed at. The cost was reasonable ($ 10/​day) but the garage was pretty dumpy and if you weren’t back early you could have problems finding a spot. As I said, we walked just about everywhere, so this wasn’t a problem for us, but parking wasn’t great. Second-​Elevators. Its a 12 story hotel with two elevators. We didn’t have to wait too long, but having a second bank of elevators would have been nice. There seemed to be a small like (2 – 4 people) every time we needed to get on the elevator. Third-​The handle on the shower in my room fell off. Not a big deal and everything worked, but just a strange thing to have happen in a new hotel.
Even with all of that, the rooms were clean and spacious, staff was friendly, and the location couldn’t be beat. If we need to stay in downtown SLC in the future this will be our preferred location.

We just got charged nearly $ 400 by holiday inn downtown for allegedly smoking in the room. Really they are punishing me for not throwing my butts all over the hotel grounds like their own employees do. As anyone who knows me well will attest, I put my butts in my back right pocket until I see a garbage. Lame, holiday inn, we will never stay with them again. We are disputing the charges with visa, because we did not smoke in the room. A cig butt in the garbage is not proof that’s where we smoked it. We did not smoke anywhere near the room, we were outside where were supposed to be. We were not notified of the charges, we had to call to find out why we were charged. The management did not care to listen to us, flat out will not remove the charges, and are very rude. Be careful you don’t accidentally take a room towel to the pool, you’ll probably get charged for that too!
They claim to have proof, but I still haven’t heard anything from them. That’s because there is no proof.
They may as well gone into my room and stolen my laptop.

We had a brief layover in SLC and the staff were very courteous, especially Robert P at Spencer’s. He made us feel welcome and comfortable after our travels. Looking forward to enjoying Hilton again soon.

Stayed 3 nights and loved it! Would’ve given it 4 ½ stars, if given the option. Had to take off a ½ star for the parking glitch. When I booked and prepaid for the reservation months in advance, free parking was included. When I checked in, the clerk said parking was $ 10 a day. WTH? I showed him my receipts that showed the free parking amenity. He said the policy had changed. Not my problem but I was too tired from traveling all day to argue with him. The next morning I spoke with the manager who removed the charges from my bill. BTW, they did recently change their policy. Other than that, LOVED this place. Spacious room. Lots of USB charging ports. Fast wifi. Comfy bed. Thick towels. Satisfying breakfast. Awesome location across the convention center. A dock for the city’s bike share program (awesome!) is right across the street. If we’re ever in Salt Lake City again, will definitely return to this property!

Stayed here for a night. Hotel is in a great location. Rooms were spacious and very clean. Free breakfast had a ton of options, would definitely stay here again.

‘Tis a rare thing for a hotel of moderate price and excellent quality to be located in the center of a city, yet this one is just that. Its prime location in downtown Salt Lake City allows for walking distance to most of the city’s amenities.
We stayed for four days in a room on the twelfth floor, and the location ensured expansive views of the city. The room was clean, spacious, and well-​furnished. My single complaint is the odd arrangement of the bathroom, but the rest was impeccable.
Both of the parking lots were ideal; one is directly adjacent to the hotel and at street level, and in the rare case that it is full, there is an abundant amount of overflow parking in a building behind and connected to the hotel. The lobby, like the rest of the hotel, is clean and elegant, and the two elevators are unusually quick. The complimentary breakfast, which is standard for all Holiday Inn Express locations, is of good quality. They also offer pancakes at night, which some guests made use of. The WiFi was strong, and the television in our room had an array of channels and a good screen.
Overall, an excellent hotel which I recommend.

Depends what you’re looking for, but this place was great stay. I was here for a convention at the Salt Palace Convention Center for 5 nights. The beauty of this place is that it is literally 100ft across the street to the convention center. And the location is in walking distance to all the bars and restaurants downtown. The thing I love about Holiday Inn Express’ is that every room has a mini-​refrigerator and a microwave (good for leftovers), a free breakfast (w/​coffee) every morning, and free Wifi in the room. They even have a printer in the main lobby where I had to print a few important documents. Plus, they have a on demand airport shuttle that will give you a ride to and from the airport. Staff was very friendly and helpful. They also have coin drop laundry machines if you need to do your laundry mid-​stay. You can tell that the rooms have been remodeled and they are very nice.
I mean, when you stay at a hotel, how much do you really stay in the hotel all-​day long? I was very pleased with my stay and would recommend it to anyone who has to come to a convention or staying downtown. The rates are way lower than any other hotel in the same area, and you get the best bang for your buck.
My only complaint is that the ice machines were only on the odd-​numbered floors and I was staying on an even-​numbered floor. So it was annoying to go down a floor every time I needed ice, but seriously, I can’t complain about this place. I was very pleased with my stay.

Highly recommend. The downtown location is very central to everything, including restaurants, bars, freeways, the convention center, etc. Customer service was lovely and the rooms were clean and spacious with great amenities, including: free WIFI, free parking with overnight security, free breakfast, 24-​hour gym, pool and sauna, bath & body works toiletries in the bathroom, as well as in-​room microwave, coffee maker and and refrigerator. There were lots of outlets in our room for plugging in our various gadgets (including USB ports next to your bed) and the ambient lighting was lovely. We actually got our hotel room through Hotwire and for the price we paid (less than $ 70/​night), it was an incredible deal. That said, at their standard rate of about $ 130−150/night, it’s still a good value. If you have an event at the Salt Palace, I can’t imagine a better hotel to book. The only downside would be that they don’t have room service, but you can always order a pizza or walk to one of the neighboring restaurants.

What a great conveniently located affordable place to stay. We were a little reluctant based on reviews, but the place is perfect. Close to everything, free parking, free breakfast and very comfortable bed. The pool, sauna, and hot tub were open 24 hours. Only negative I can think of were the elevators took forever, but overall was a great experience.

This hotel is excellent for the price. Huge, immaculately clean rooms, and very comfortable beds with both soft and firm pillows. Great location-​close to the Depot concert venue where I am attending a concert, and also walking distance to many SLC tourist attractions like the Mormon Temple.
Check in was very fast and easy. The guy working the front desk named Cameron was super friendly and helpful. Overall, a great experience and value.

This hotel was a disappointment.
First of all parking. The garage was off to the side, and didn’t seem well lit, or monitored.
The carpet had stains throughout the entire hotel room, including some red stain below the fridge. YUCKY.
The ceiling was T-​Bar and it was falling apart all over. One was even pushed up showing an inch and a half gap of space. CREEPY
To top it all off the fire alarm went off at 5am, and the staff had no idea why. Come to find out it was the maintenance guy. Who does maintenance at 5am? Not cool!
I told all of this to the manager that morning who ended up being in our elevator, and to my knowledge she did nothing. If I find out differently I will edit this post.

This is a beautiful hotel. The staff is very friendly, rooms are clean and is located in the perfect place that one can just walk to dinner or a concert.

I tried staying at cheaper hotels downtown to save money but it ended up being a waste! Cause here parking is free! Breakfast was delicious and included! and it was walking distance to Gracie’s and Squatters 2 bars you should definitely check out if it’s your first time here. It’s walking distance to a lot of places downtown saving you a lot money there with parking fees.

Stayed one night for conference at salt palace. Parking was so full that they did valet parking for free. Staff was very nice and respectful. Room was very clean and updated. Bed was nice. Whole experience was very good. Breakfast was usual HI express.

Stayed in this HI Express for a conference. The hotel is just across the street from the Salt Palace Convention Center. Very convenient.
They are still working on the final pieces of the renovation. But all rooms are finished.
Rooms are brand new, clean, spacious and very nice. Huge TV, comfortable beds and clean bathroom. Fridge, microwave and coffee maker were in my room too. Stayed in room 520 which is a standard double bed room.
Breakfast and free wifi included. Wifi worked great even though the hotel was fully booked.
Staff is very friendly. A special thanks Manny for paying attention to the detail. He already got my bag which was stored when I was coming back from dinner and leaving to the airport. I literally just got through the front door and he already greeted me with my bag. I was stunned.
Thanks David for the free airport shuttle.
Will stay there again!