Men’s Wearhouse

Michelle was the associate who helped me. Friendly and was helpful with my questions and gave me enough space to browse freely without feeling like im being stalked.

We went in to get some help picking out suits for my fiancé and his groomsmen. No one greeted us or came over to help us. We walked out and didn’t even get a goodbye. Very disappointed, I’m not going to return

I rented a suit for a wedding. Walked in and received excellent service. I was greeted by Michelle who asked me a few questions about my needs and walked me to another young lady who was an expert to assist me. They both took good care of me.
She showed me the colors and styles they had and let me pick the color that I liked.
She then took numerous measurements to make sure I would be receiving the correct size.
After that she walked me over to the side of the store where they sell suits. There she had me put on a jacket which was the size that she had measured me for.
I wasn’t sure about it so she put on another jacket that was a size smaller.
It was too tight so I knew that the jacket she measured was the correct size.
After that she run yet that I paid a $ 20 deposit. Three days before my event I received a text that my suit was available to pick up.
I walked in and Michelle greeted me by my name when I walked in the door. She said she would retrieve the suit and asked me to try it on.
It had a perfect fit except for the length of the pants. She said that was no problem because they had a tailor right there on the spot.
In 10 minutes the tailor handed me the pants and they were at the correct length. I paid at the checkout and away I went.
Such an excellent experience at their store.
By the way, when I looked at my receipt, it also printed a 40% coupon off of anything in the store. Michelle said that includes men’s suits also.
I’ll be back…

Great selection and the best customer service. I walked in and got the help I needed. I walked out with a new suit and a few new shirts.

We are renting the tux (groom) and suits (groomsmen, fathers, and ring bearer) for our upcoming wedding here and have had a great experience so far. They have colors to match Davids Bridals bridesmaid color palette which made things EXTREMELY easy. I like easy. The groom and myself went and picked everything out and told the other guys they can go in whenever they want to get their measurements and order their suits. Very convenient. Prices are reasonable and if you buy dresses at Davids you get a $ 40 off coupon.

Little pricey, but great daily deals and cumulative coupons. Staff here is always very helpful.

Didn’t buy anything. taking away 2 stars for poor customer service. We had a 300 to 400 dollar budget and the sales person did nothing to help us stay in that price range. Select was disappointing for us.

I haven’t purchased a suit in quite a few years & now that I’ve lost 40 lbs and have been able to maintain that weight loss it was time for a suit. Ken, the manager, was very helpful as was the rest of the sales team. I bought a suit and sport coat & had the suit perfectly tailored. As I was trying on the pants to the suit, Ken & another sales associate picked out a selection of shirts, ties, slacks, jeans & sweaters to show the many different looks I could put together. That was a nice touch.
The price was fair for a high quality suit & sport coat and the service exceeded my expectations.

I got tuxedo’s for me, my groomsman and my father-​in-​law and it was a pleasant experience. The customer service here we received was great, as they were VERY patient with us when it came to my bride obsessing over the color of which one to get, and which vest to get that matched the wisteria color of our wedding (for those that don’t know what that means, it’s a lavender color) which was great since they are associated with David’s Bridal that gave us the color in the first place.
When we picked up our linens, they had the wrong sized jacket for my father-​in-​law, but they got him the right size the day before the wedding (whew!). Luckily, they were across the street from our hotel, because they forgot to put my pants back in the garment bag when I left it there to get the pants pressed. They were apologetic and really cool about the mishap, and the return of everything went without a hitch.
I would recommend this shop for your rentals, and also for other purchases. They have deals all of the time, and they have some cool ties and other accessories. They’re rent 5 suits/​tuxes and get one free is an absolute steal! I was able to get a nice gray suit for a really good value, believe me just pay for your tux rental, and get the free suit. It’s worth it!

SO RUDE. NO CUSTOMER SERVICE. I would give zero stars if possible. My husband brought some Christmas gifts to return because they did not fit and the assistant manager told him he would not accept the items because one shirt smelled of cologne — he had tried it on for a few minutes to see if it fit. When my husband asked why they were unlike every other branch, the man threw the clothes at him and told him to get out of his store. Wow.

The girl that helped me was real nice, however the manager/​supervisor above her was a real twat. She kept talking down to me and refered to the store as «her store.» I feel like she was compensating for a lack of accomplisment in her life. She was just rude and «witchy» in general, guess she didn’t realize that I was the one paying her the money and not the other way around. Not to mention their selection sucks, also I had to wait a full fifteen minutes before anyone even said hi to me, considering the size of the store thats a downright insult.
I wouldn’t go here unless I had to, and I had to because of a wedding. Really wish they would have gone with someone else, oh well.
In short this place is a disappointment at best, spend the extra time to find a better outlet you’ll thank yourself in the end.

Great suits but I feel like I’m in a cheap store when I go in any Men’s Warehouse… If you are looking to get me to spend that much on a suit then clean the joint up I say… (I hope you read that in a old english mans accent, otherwise I just sound like a jerk) haha!
Staff was helpful and knowledgeable so that was a BIG saving grace. As long as they have the suit we ordered we will be getting our wedding suits from them! So, dirty or not, they have a good selection…

The alterations are so expensive, it’s ridiculous. Find yourself a trusted tailor with hands on service for a fraction of the price. You will never got back, trust me on that one.

I have to thank Kelly Oliphint for her amazing service. My husband was in a pinch (ie– he procrastinated) and he needed a suit for an interview on Monday, we went in on a Friday. 3 days isn’t nearly enough time to tailor a suit (especially for a man built like my husband, he’s got huge shoulders and usually requires jackets to be re-​cut). Well Kelly worked with us on Friday and Saturday to find a solution. She spent hours with us and my husband looked fantastic for his interview. It’s not often you find someone that is willing to go out of their way for you the way Kelly did. If you’re in the market for a new suit I highly recommend that you seek her out! Thank you again!

I’m not the type of guy that likes shopping for clothes. I’m also not the type of guy that wears fancy clothes often. So I wasn’t looking forward to my visit… but I didn’t have a choice, as my neck seemed to have grown since the last time I needed to wear a tie.
But it turned out to be surprisingly easy. Quick measurements led to several shirt options, and the attendant (George) was able to pick out a pair of pants for me that fit perfectly on the first try, which he steamed and bagged. I was looking quite dapper at that weekend’s wedding.
Prices were reasonable, so I will be sure to return (but only when I really have to).

So far so good. My fiancé and I picked out our tux’s for our upcoming September wedding. The employees were friendly and gave us their advice as far as to what looked good and what might clash… I’ll be back after the wedding to rate them on the end product. Keep your fingers crossed!

Went here for our wedding for our tuxedos. Job well done. George (not Zimmer) was very helpful and they were even able to get the tuxes that were souly for east coast stores for us and we were very thankful and appreciative for all the hard work they put in at this store to make sure that all of our needs were met.
Thanks again George…

I have been a long time Men’s Warehouse customer for many years. I have bought several suits, shirts, ties, and even had suits altered at your stores. I have recommended Men’s Warehouse to many of my friends. I have to admit that one of the things that kept me coming back was the customer service I had received.
However, after the experience I had on December 21, 2010 at the Men’s Wearhouse in my neighborhood located at 3635 N. Freeway Blvd, in Sacramento, CA. I was compelled to write this letter for the very poor customer service I received at this store by the stores Assistant Manager, Michael Tashjian.
I came to this store location with a suit I had received as a gift that needed altering. When the stores assistant manager, Michael Tashjian. approached me, he indicated that they were not accepting alterations due to a sale they were currently having. I mentioned that I had made an effort to go to the store at that moment because of some free time I had encountered on my schedule and was not in a hurry to get the suit back. Michael then reluctantly said it would be ok to measure me.
Nevertheless, once I got into the suit and was being measured, Michael proceeded to be very short and appeared noticeably impolite when I would ask for suggestions on how the suit was fitting. Many times he would give me a look like «make up your mind». The result was a very uncomfortable situation for both of us. It appeared he did not want to take the time to help me fit the suit and wanted to get me out of the store quickly. I am generally a very tolerable person, but the way he treated me prompted me to gather my stuff and look for another place to get my suit altered.
I understand how employees could get stressed out during the holidays. However, Michaels service was nothing compared to what I have always received in the past, including this location. On the other hand, the way he treated me would make me think twice into coming into that Men’s Warehouse again.

Just stopped by to pick up my suits from alteration and they fit great! They were a bit on the busy end tonight with only 2 women associates covering the floor. They did a pretty good job over all.
Still happy with the store, even ended up going home with an additional sport coat. Only recommendation, come during the day when there is more people!

I am a regular shopper at other Mens Wearhouse stores in northern and southern California. I have never been treated so poorly.
After waiting 15 minutes for the store manager to help me and my son, I was show a suit for him. I was told it was 199 and it was a buy one, get one free. The manager suggested a suit for me as well. I tried on the one he selected and he said, these two for 199 is a ridiculously great deal.
When I got the the register, I was presented with a bill for 459.00. I looked at the guy and said, «What the hell happened to 199?» He just smiled at me, so I walked out. He said, «wait, let me see if I can lower the price, how about 300.»
All I could think of was bait and switch.
F U I will never walk into your store again, I guarantee it!