I got my nails done here about a week and a half ago and was pleasantly surprised! The lady took a lot of time to get my nails exactly as I wanted them(I always do french tip shellac in different colors). Yesterday my thumbnail chipped but when I went in to get it fixed, they fixed it for FREE!!! Very impressed and will recommend to my friends! :-)
Jennifer J.
Classificação do local: 1 Austin, TX
So I work very close to this store and would’ve loved for it to be great. BUT when I first walked in the shop there were 3 people working and they told me 10⁄15 minutes and I say okay. I sit and wait 30 minutes later still waiting… An hour later still waiting… Almost two hours later! They finally get to me and don’t get me wrong I have been wearing acrylic for a long time and so I know what I’m saying when I say she ground them down so thin they were destined to break easily. Low and behold within a week, two break!!! Waste of money and I really wanted to like this place!
Tatiana C.
Classificação do local: 1 Round Rock, TX
Ha! I am not going back. Ever! Never, ever, ever! I went on New years Ev. Yes I know, I waited until the last minute. Unfortunately life gets in the way and I couldn’t go earlier although I doubt it would have made a difference. The time was 2:50. I walked in and asked if there was a wait for a gel manicure and they told me 10 minutes. I figured this wasn’t too terrible and the place is new so I was excited to try them out. There were two women up front with a gentleman and another lady in the back working on pedicures. When I sat down there was a woman getting her nails done and a girl waiting to have hers done. They finished around 3ish and told me it was my turn. So far, impressed. They kept their time slot :) I was sat with the gentleman who was very nice and honestly a good worker. He did my manicure with great care and was really detailed. While he was working on my nails other people were walking in and the one lady kept telling people to come in that it would be a few minutes. My manicure was very slow and I appreciated the guys attention to detail but it was taking very long. He started painting my nails about 3:40 and every coat was painstakingly slow. Still, I said nothing because in my past experiences I have always felt like it was a rushed job and do not like that. The boss lady however kept saying things to him in a foreign language and eventually made me move(mid manicure) to her station. This was okay because I was starting to run short on time but this lady took speedy nail painting to a whole new level! She got polish all over the sides of my finger which she had to spend time cleaning. Her polish coats were also very thick which I dislike. When it came time for the top coat she didn’t get the entire nail which I noticed once they went under the black light. I thought maybe she will get them with the next coat(coat number 4). At this point I noticed some corners without polish so I asked her to fill them in. She went about it so fast the messed up the polish in three other nails. Her solution? another coat of polish! Unfortunately, it did not look to her liking(ya think?!) so she grabbed a nail file and filed of half of it haphazardly. This left a thick, uneven edge on the center of my nail so she put two more coats on that one. At this point I started asking questions and letting her know I was not too happy but because she was also working on someone else she took off and asked the guy who started my nails to finish the job. Mind you at this point he was half way through helping someone who was getting a full set. The gentleman comes over and looks at my nails and starts telling he doesn’t know what she was doing and doesn’t know how he can fix it. He asks me if I want the polish removed and done again but at this point is 4:15 and I need to leave so I tell him no. He did his best by adding another layer of top coat to cover the entire nail and to thin out the crazy amounts of polish on my nails. I paid and left. Never again will I go back.
Amanda G.
Classificação do local: 5 Austin, TX
Loved my nails!!! Gel with glitter I showed them a pic of what I wanted from pinterest and delivered ;)
Melanie E.
Classificação do local: 5 Austin, TX
FABULOUS work and service… went for gel nails and even tho it chipped off in less than a week I went back for acrylic and it was busy when I arrived. I did have to wait but it was well worth it! I LOVEMYSET and so thankful that they gave me service until after closing time and didnt rush thru bc it was late… I was recommended by my employee and I am HIGHLYSATISFIED! Love the reward card and I will definitely recommend Nexgen to friends and family!
Amanda B.
Classificação do local: 1 Killeen, TX
So I went to this place on Dec 14th to get a full acrylic set. I’ve gotten my nails done every 2 weeks for years so I know a decent amount about it. My favorite place closed down so I thought I’d give this place a try. I went in and with only 2 workers I had to wait about a half hour, seriously wish I would’ve found somewhere else! They were nice only at the end when I needed to sign and tip but she didn’t say a word to me the whole time. My nails aren’t filed straight. They’re very weirdly shaped, which it was too late to change. And about 2 hours after, I got home took my purse off my shoulder and 2 of my nails broke! I was so furious! They’re so paper thin, it barely took anything. I thought about returning to get them fixed but I live 30 minutes away. And after seeing the replies everyone is getting from Anh, one of the workers, I will never return! And I’ve already told everyone in Georgetown not to go there! You need to learn some serious customer service if you want to stay in business! You should be learning from all of your reviews and apologizing, not telling each and every customer that they are wrong!
Reena B.
Classificação do local: 1 Round Rock, TX
The worst place to go ever! They have absolutely no idea what they are doing. They took 2 hours to do pedicure!!! Not only that they made my nails so weak by scraping the top layer of my nails off(seriously not kidding). I can’t physically do anything right now without hurting my nails. The worst place ever… RUNAWAYFROMTHISPLACE!
Lindsey S.
Classificação do local: 5 Austin, TX
AMAZING! I love this salon. I have been back twice now, and the staff is so friendly to me. Good company, and they always take great care to make sure you’re happy with how you look. I’d recommend to anyone.
Heather D.
Classificação do local: 5 Round Rock, TX
They did a great job! Very nice, quick, and affordable, will be going back!
Lisa F.
Classificação do local: 1 Austin, TX
They have no idea what they are doing when comes to eyebrow waxing. I have all kinds scrapes and scars 3 days later — this is ridiculous.
Mariana D.
Classificação do local: 1 Round Rock, TX
I went there today for the first time with my mom and they are very unprofessional and do a terrible job on the nails. I’m never coming back.