Indulge Nails and Spa

I used to go to Dan but now that he is gone I have seen Khai 3 times. He takes his time is is relaxed. I think I have high standards because I can do my own mani pedi but my eyesight is getting worse so I lean on salons more.

Love Khai! He’s my nail soulmate lol! My nails are always the best EVER. I moved and still drive to him! I highly recommended Khai!

Really disappointed with my experience. While the pedicure was decent, the massage was seriously lacking… In fact, I would’ve been okay if she skipped it all together. When I walked in, I wasn’t given an option of pedicure services I was just told to pick a color and have a seat. For the first 30 minutes of my service there was no music or tv on, just complete silence with the exception of pedicures going on. Kind of awkward. I was never offered a beverage. No words transpired between any of the nail techs and their customers. The inside of this spa is very nicely decorated? But unfortunately, the customer service and quality of service doesn’t match up. I have already advised my friends against wasting their money here!

What happened to this place? I wanted a simple nail polish and mani. I have recommended a lot of people to this place but that just changed.
Save your $$!

I was worried because of the reviews but my neighbor recommended them so I gave them a chance. I had an amazing pedicure! I got the deluxe and it was almost an hour. Sea salts, great massage with hot stones, hot towel wrap. It was wonderful! The place is VERY clean and decorated beautifully! Oh did I mention they serve wine! What’s better than wine and a pedicure? I had Anita and she won my business.

Awful. Tried to give it a shot TWICE now. First time, decent paint, smudged design I paid +$ 5 for because the guy was way older and hard of seeing (which doesn’t make much sense in the nail business to me but, I gave it a chance) and only to have them start coming off in two weeks. came back like a year later or so becuase My other salon was busy. PAID $ 50 TO GET GEL NAILS WITH TWO DESIGN NAILS. Welp, first the dude who put them on came off like he was tweaking on some stimulants bc instead of clipping my nails into the stiletto shape I always got, he sawed at them until they were to a point. Which was rough & painful. And so hard that he sawed at a hangnail on my finger & it was sore 4 2 days after. They turned out stubby looking AF compared to my norm to me after the whole annoying ordeal but the ladies around me reassured it looked OK. Now here I am a week later with one nail already popped off and the Polish on the tip of my nails already gone. Never had such shitty service at a nail place, and for WAY too expensive for the job and certainly never going again.

Everyone who works here is extremely professional and friendly. Most importantly it is clean and the tools are always sterile. They take this very seriously. Every manicure and pedicure I’ve had here was very well done and enjoyable.

This place is alright. Nothing to write home about. I have been there twice. The first time I was actually happy with the results. Manicure was nice, color looked even and tech was nice. I have honestly been wondering if I expect too much in terms of customer service because the techs never really talk to you, they talk to each other in a foreign language and usually everything is a command (put hand here, sit, wash your hands etc)
Regardless, I went back because the first time was fine. The second … well, I haven’t been back. They painted my nails with some gaps. When I got there I had to wait about 10 minutes for them to find a spot for me. Never mind that I was with a friend who told them I was coming. I ended up sitting separate from my friend. The tech rushed through the whole thing and missed some spots. There wasn’t anything particularly awful about it that I can recall but it was just the same rudeness and rushing. I don’t feel its okay to rush that way when I am paying full price just like everyone else and honestly its more of an industry issue. They didn’t just rush with me, they rush with everyone to make as much money as possible. It’s never about quality but rather quantity.
I am still on the hunt for a good place and with that I have two more reviews to write …
Follow me to find out where else you should not go get your nails done.

Maithai did an excellent job on my eyebrows! 1^st time here but I will be going back

This place is not worth your time or money. Although they do have a nice salon they need to find new techs. This pedicure lasted for about 10 minutes. I didn’t even get the one thing I look forward to the most with a pedicure, A MASSAGE! They charge $ 30-​$ 35 for basically painting your nails, poorly I might add.

I’ve been going to Indulge for over a year and with exception of one tech it has ALWAYS been perfect. You really can’t go wrong here. The shellac polish always lasts for over 2 weeks and the mani/​pedi is spot on. I’m surprised to see all the bad reviews! Maithai is my fave (she’s AMAZING!), but really, everyone who works there is very good. Always clean, new liner in the pedi chair tub every time, sterile equipment and lots of colors to choose from.

I came in for a pedicure at 12:45 and my pedicure was over at 1:10 that has to be the fastes pedicure I have ever had. The lady that was doing my pedi was more concerned with people that were walking in rather than the person sitting in the chair. She rushed through the entire pedicure. She burned my feet with the hot towels and told me it’s supposed to be like that. Im pretty sure you’re not supposed to have a big red spot on the top of your foot. She didn’t even put a top coat on my toes. I came to to relax for an hour and get my feet rubbed and I did not get that at all. I will most definitely not going to be coming back here. The most awful nail salon experience ever.

I needed my acrylic nails taken off and I was right next door at HEB so I decided to stop by. I had never been and I was skeptical because I seem to have the worst luck when getting my nails done. When I walked in I noticed how clean it was and I really liked the set up, you sign in and have a seat until a nail tech is open. There is also a wall up so you don’t have to wait and watch everyone elts getting their nails done. Another thing I was impressed with was that they had a very sweet lady that works the front desk and also greets you (she was also walking around the whole time checking on all the nail techs to make sure they had everything and didn’t need help which I thought was not only helpful but sweet as well). I didn’t have to wait long at all to be seated. My nail tech was named Mia and she was the BEST I have ever had! She took her time and was a complete perfectionist. She took my acrylics off and gave me a shellac manicure… by far the most perfect manicure I have ever had. From now on I will always go here and ask for Mia!!!

I went here after a coworker had mentioned they did a good job on eye brow waxing. While this is true, I have never been more disgusted at a salon. The guy who waxed my eye brows is a smoke and his fingers smelled incredibly disgusting. I was trying so hard not to inhale when his hands were in my face. After going here and I heard another coworker went here to get her eyebrows waxed and she complained of the same disgusting smell! We can’t be the only ones to have noticed this.
Also, this was my first time here. When I walked in I wasn’t nicely greeted but rather asked what I was there for. When I told him he said to go on back. Which was some where way at the back of the salon. I was confused as to where I was suppose to go and the person seemed very irritated that I asked for clarification.
I will not be going back. It’s a shame. With more professionalism and clean smelling hands this would have been a great place close by me.

The employees seem to be very rushed here… The manager (I’m assuming that’s who he was) seemed to try to put appointments where there was no time or room. Which caused the employees to feel rushed. Seems like an okay place, just with a dictator of manager or owner. Before I left they checked my nails to see if they were dried in which they weren’t and I asked if they were going to fix the it since they ran their finger through wet polish and was told no

I came in today for a much needed pedicure! The staff was friendly and I loved how many pedicure chairs they had available. We were able to get in with a short wait. Overall pleased with my pedicure.

Pros: Nice looking inside and they use clean tools.
Cons: My shellac chipped in a few days. Also lots of shellac color all over my cuticles. I asked the man to fix it and he refused. He said don’t worrie it will come off when you wash your hands. I also told the manager and he said it looks fine and doesn’t see what I’m talking about. The very dark purple shellac never came off my cuticles. I have washed and washed and it’s still there. I paid $ 60.00 for a shellac mani and a regular pedi. I have to say after giving these people a 2^nd chance, I will never come back.

I had a horrible experience here. I asked for a shellac overlay. The overlay was good, however the person completing my nails painted shellac all over my nails… All over my cuticles. Then they took a file to fix the shellac on my cuticles. Instead of taking off the paint they cut all my cuticles– Made them bleed. I do not recommend!

Usually love this place and they do great work, but my most recent experience was disappointing because of how the staff was. I do not like feeling like people are talking about me and when I asked for nail art with my pedicure that’s exactly what happened. My tech needed a guys help with the art and when he finished and I said thank you he just walked off with a rude demeanor.

I did not enjoy my experience here. I went right after work for my scheduled 5 pm pedicure appointment. As a first time customer, the customer service and care was just not there. There was no one at their front desk to direct me on where there colors were or where to sit. I got sort of directed to the colors to pick one and then was waved over to a chair.
The lady that did my pedicure was in a obvious rush. She did a fine job, nothing amazing but good enough. It was when I asked her if I could go ahead and have a manicure as well (I figured what the hey, I’m going on vacation) that it became a very uncomforatable experience. She was obviously rushing, visibly upset and frustrated. My first manicure ever was very awkard. After she finished my manicure, she almost dropped my phone when she set it down in a rush.
I just wanted to get out of there at that point, so I got up before the drying fan finished. When asked how the service was at the front counter, I let them know it was less than pleasant. The guy gave me a five dollar discount and instructed me to ask for him next time. The problem is, shouldn’t everyone in that salon focus on providing a pleasant customer experience? He shouldn’t have to act as a buffer for rude service.
I doubt that I will ever return here. Shame since its so close to my job and they are clean from what I could tell.