Jack-In-the-Box Drive-Thru

Terrible customer service lady was extremely rude and disrespectful got my money back and left

I don’t even want to give it any kinda of stars. WORST CUSTOMER SERVICE EVER paid for food and an orange juice I didn’t receive and when I Called the man said «what do you want me to do?» Like wtf it sounded like the same voice that «helped“me in the drive thru. He has a neck tattoo and seems mad at the world and I’m sure he hung up on me.
If you don’t like your job, give it to someone who fucking really needs it and actually wants to work.

Some time in August, it was like 11pm, I came here cause I really wanted some curly fries and some sort of sweet thing but I hadn’t been here in a while so I was unfamiliar with the menu. I drive up, i’m the only one in line, and the lady asks me for what I want. I ask, VERY POLITELY, (mama taught ya gurl manners), for a minute to look at the menu, and the lady lets out an exasperated «oh my god.» I guess she forgot to turn the headset off?
Ooooooooooooooooooooh I was a little peeved. I zoomed up to the window and told her she was a mean old lady and she shouldn’t treat customers like they’re an inconvenience and drove away in near tears cause I didn’t get my fries. Then I cheered myself up by going to Carl’s Jr.
I don’t expect 5-​star service from a fast food restaurant, especially late at night, and honestly, I give this chick the benefit of the doubt cause working at a fast food place must suck absolute balls. But «the customer is always right»!!! I’ve worked in customer service and i’ve dealt with dickheads, but even they don’t deserve an attitude, cause i’m at WORK and it’s my JOB to serve you and make you satisfied with whatever you’ve come in looking for. On top of it all, I was very polite.
Basically, i’m scared of coming back because now I feel unwelcome and fat and like I made her life hell all because I wanted some curly fries. :(

It’s JITB. Identical to every other i’ve ever been to. Less crowded for some reason. But it’s fine. Not a bad place if your in a hurry. Pulling in and out onto commerce can be dangerous. Just be careful.

The food here is always good. It’s a problem understand the Mexicans that work here. Food is always as to how I order my food. Prices is good

I went to the drive-​thru last night during my lunch break from work. I waited behind 4 cars for aproximately 20 minutes before it was my turn to order at which time 5 cars were waiting behind me. When I pulled up to order, the order menu appeared to be malfunctioning. I sat there for another 5 minutes with no response upon which several cars behind me started honing their horns. I decided to pull up to the window since I was getting no response. When I finally got to the window Luis told me he didn’t receive my order. I explained the situation and Luis told me he couldn’t take my order at the window, and that because it is so busy I would have to pull around to the back of the line and order. I explained that I was on my lunch and had already waited about 25 minutes and I already had my order ready to be placed. He then started to raise his voice and told me that if I did not leave he would call the police on me! I was shocked! I tried to ask why he could not simply take my order and I didn’t have enough time to wait again as my break would be over soon and he started yelling at me that I was holding up the line and the police would be on their way. I have never felt so insulted, had so much of my time wasted, and had such despicable service in all of my life. Shame on you for hiring such an un-​caring person.

Random stop from the highway. Made me regret it. Sour guy taking the order. Would be an interesting experiment for the owners to send folks they know and see what their experience was like.

I brought 6 mini funnel cakes on 06-​26-​2012 and they were hard and dry. I truly believe the funnel cakes were left over from yesterday. My family was very disappointment.

The grease in the tacos is enough fat I am sure to sustain you for an entire week. Ordering 4 of those puppies after a big night out of drinking tho, is key for fixing any hangover.
Jumbo Jack was dry and lifeless.
The curly fries rocked, as did the regular fries.
The mini sirlion burgers, the meat and onions were pretty good, but the bread was rather bland, and thick and lifeless.
I heart the Jack, but this one isn’t one of his better locations. Hit Seb Town Road in Roseland or Ptown’s on Washington for better grub.

… Oh!!!
… what was THAT?
… OH MY GAWD!
… OOOOOHHHH MMMMMYYYYYYY GGGGAAAWWWWWWWWDDD!
(several of the fat cells in my abdomen just hyper-​expanded and my right ventricle artery just snagged a golf ball!)