Buffalo Wild Wings

I’ve placed an online order for wings arnd 9 pm. Website allowed me to choose 9:40 pm as the pick up time. We went arnd 9:40 pm and paid for the order then they informed that our order is not yet ready… After waiting for another 20 mins they told me that web orders are not placed in their system when they are placed online. They will put in only when we pay. Its ridiculous. If u are not considering web orders don’t keep that option in ur Website.

Exactly what the 2-​star description says: «Meh. I’ve experienced better.»
Love wings and beer — and I used to always be a fan of buffalo wild wings. One thing that remains consistent with most chicken wing establishments is the slow service. Probably due to the many steps it takes to make fresh wings.
However, the main reason as to why I am not impressed is due to the very poor, slow service received. My two friends arrived about 35 minutes before I did. They ordered and still had not received their food. We waited about an extra 15 minutes until their wings came out, which, was given with no silverware or any napkins.
Additionally, I ordered a beer and my friend ordered a cocktail. After about 10 minutes of waiting, my friend got his drink and the waitress finally let me know that they were out of Lagunitas… cool. So then I ordered another beer at that very moment with the hopes that I didn’t have to wait too long for it. It came about another 10 minutes later. That’s a total of 20 minutes of waiting I had to do for a draft. Why???
My friend’s cocktail was also supposed to be a double shot — in which it definitely did not taste like one. When we asked for the double shot to be given in a separate glass, it didn’t even look like two shots… I’d say more like 1 and a half. Sad.
I understand that they were crowded and chicken wings have a rather long process to be prepared, but come on. They have to compensate with something else, such as quick drink service.
I mean once we got our food and drinks it was okay, but that wait to get to that point was painful.

Great place to hangout! The environment is way better than Short Pump. Our waiter Rizki sucks, and has no personality but I won’t let that get me down. I’m a Buckeye so this place Is PERFECT since it’s the official Ohio State Football BW3 in Richmond. Beers ate cold and the environment is lively.

I ordered boneless BBQ wings which were good, but my cheese fries were terrible. They also give minimal dressings as this location and you always have to ask for extra. The service wasn’t amazing, I have a feeling the server was new. We felt like he was rushing us out of there even though there were numerous open tables.
Prior to this visit I had come on a football Sunday and the place gets really packed. But it’s definitely an enjoyable atmosphere for watching football.

Extremely slow service the staff is friendly but doesn’t make up for having to wait for over 30 mins for food. To get seated it took a while even though it was pretty empty. The one in downtown is better. On Tuesday they have bone in wing special for 65 cents.

Environment was energetic. Staff was friendly, service was great. Beers were cold and place was clean. No beer specials on game day which most places have. Great for large and/​or loud groups. Casual setting which is great for all sports watchers!

Went here for 60 cent wing night, Thursday boneless wings only with a minimum of 4. I got the spicy garlic with the sauce on the side and the buffalo zoo drink. The sauce was good but my friend ordered the mango habanero and thought it was spicier than usual. The Buffalo Zoo was not my taste prefference, I thought it tasted more like jungle juice. Bone in wings are def better than boneless.

I love the atmosphere and food at this BW3! The service and Waite Staff is much better than a couple of the other BW3 my daughter and have been to for Football, Basketball and Baseball College Games. Management at the BW3 is rated excellent by both of us. We would travel 50 miles just for the great Staff at this BW3. Management, please relay our comments to your Staff as they are GREAT!!! See you Soon.

I went here to eat with my family. The service was extremely slow. Once I received my food I was totally annoyed I didn’t want to eat it. This is not the first time I have visited. No sense of urgency at all.

Fun place to have a casual lunch. We loved playing trivia. Service was fast and friendly.

The 1 star is for the service I received last evening. Absolute joke. I could see other patrons becoming frustrated with trying to find our server and asking other servers for assistance.
It was not very busy for a Saturday night. They also seemed well-​staffed. Incredibly annoying to see other guests, who were seated nearly 30min after us receive their food first from the same server.
Somehow spent 2 hours there last night. Which made little sense. Most of it was spent sitting and attempting to find a server. I think we could’ve easily walked out without paying. The server probably would’ve thought we paid or probably wouldn’t have noticed.
Food was okay though. Had traditional wings but our server left before I could ask if I could split sauces or if I could have blue cheese and celery with the order. Had to ask another server for that stuff.

This place deserves 10 stars! The service was amazing the waiter (Chase) was awesome and the manager (Jenny) is such a nice woman I’m coming back with friends

The food was fantastic as usual. The service was phenomenal. Chase was our server and he loved every minute of helping us. He sat with us until we figured out what we wanted. Jeni took off 15% for us having to wait for our food longer than we should have. Sounds like a bad experience but in all actuality it was seamless. Chase made sure drinks were refilled before got to the bottom of the glass. When our meal was over he gave us to-​go drinks and we got a free dessert as well. The service alone was five stars.

Normally, I wouldn’t come and have a sit down meal at BW3. But wings were in demand and wings we were going to have.
This place had stellar wait staff. From the get go I could hear the staff engaging with customers, asking questions and clarifying orders. I didn’t feel so sad walking in.
We sat down and the waitress greeted us, took our drink orders, and knew the answers to our questions. When she started listing off the beers on tap, I knew she knew her stuff. I was pleased.
When I went to order the new flavor of wings, she immediately recommended that I try the sauce first before ordering a whole order of wings. Kind and wise she was because once I had the sauce, I knew I wanted to stick to my olé Asian Zing. We tried the honey mustard, the thai curry, and the carribean jerk. The honey mustard and thai curry were too thick for me, but the carribean jerk was a nice addition to the asian zing.
I would definitely come back here even though I don’t do chains often! The only thing I would recommened with this place is to make sure there is enough space between different patrons’ tables. Too close and I could hear almost the entire convo of the table next to us (right on top of us, really).

I get lunch to go from here a lot. We love the food but have several instances were orders were wrong or food was left out of the bag. We have been given completely wrong salad dressing a couple times. The staff is friendly, it’s usually pretty quick and like I said the food is always good, I just wish their were fewer take out errors.

The food here is fast and adequate. We had the burger sliders and wings which they serve with various dipping sauces.
I’m giving it three stars because the TV screens here are old and need updating.

They delivered.
(Not to my house or anything, but in satisfaction. Lol)
The drinks were spot on, the food was warm and not scalding hot, the appetizer came before the main meal and the server was a breeze to work with.
Absolutely nothing amiss with our visit, would gladly go here again anytime.

I’ve been here twice so far and it’s a great place for wings if you don’t mind spending a bit. It’s especially great for groups.
I came here with a group of friends recently and we came armed with coupons (which they send out periodically, so be on the lookout for «$ 5 off $ 25» or «free snack size of wings with purchase» in your email once you sign up for their email club), so we made out like bandits. Happy hour drink pricing definitely makes this a good time to drink if you time it right, so long as you’re okay with domestics.
The variety and taste of the wings here is impressive, and the smell of it all is enough to keep you eating long after you’ve felt full. I’ve had a burger here as well before, and it was similarly great.
Service is inconsistent here, though I’ve never had an awful experience at any Buffalo Wild Wings before. My advice: if you sense you might have one of the slow servers, get water refills early and often, since when you really need it later, your server might be a ghost. Also, have your server read your order back to you, since wing number/​type can get mixed up pretty easily. If you’re splitting checks, PLEASE double-​check to make sure they did it right. It’s hard to make it all work out right, and if you’ve already run credit cards, it’s near impossible to fix the mistakes.
If you’re looking for a fun hangout to watch sports and eat wings (and you have a fair bit of money), this is a great choice. If you’re looking for something a bit more affordable though just as delicious, head to Wing Zone with a coupon in hand. You can’t go wrong!
Overall: 4.0 stars
— — —
Pros:
— Wings are delicious, as their name would indicate.
— Drink specials make domestic drafts nice and cheap (the way they ought to be).
— You tend to be seated quickly even when they’re busy, so not usually much in the way of long waits.
— Easy parking right in front.
Cons:
— Service is inconsistent, though never that bad.
— In the absence of coupons, this place is pricey.

Based on my taste buds… of which I base my reviews, I need to find a reason to go to BWW… pleasant company is my conclusion. And since I’ve been in 4 BWW’s I think this was the best food. Service… nope! I’m giving them 3 stars because I had a good seat to watch football!

This is another of my favorite late-​night places. They don’t stop serving food until last call, and that’s often around 1:30 AM. At least one time that I went, the place was not open until 2, as advertised on their website, but on the Unilocal page, it’s listed as 1, so I’ll have to ask the next time I’m in.
Anyway, the SECOND time I ever went in there, one of the servers, Justin, remembered me. It had been several days since I’d been in, so I have to admit, I felt pretty special when Justin remembered my drink. That same night (the second visit), I sat at the bar reading (I study in sports bars, which is weird, I know), and the bartender made samples of an awesome Kahlua ice cream drink. It was very tasty. He also confirmed my age, and since I am the same age as Justin Bieber’s mom (this horrific fact was recently revealed to me, and I’m having trouble getting over it), I was grateful to be asked.
Back to Buffalo Wild Wings! So, I now go there regularly, and the servers are always awesome. I also have some first dates there, and let me tell you, there are times I think I’d rather it was just me and the servers. They take good care of me there, don’t mind that I stay there a long time, often nursing a Diet Coke, and they hook me up with one of the two booths with good lighting and a power outlet (for my laptop).
On the downside (hence the lack of five stars), the menu isn’t great for low-​carbers. It’s not impossible, but I’m not a fan of full-​on wings, so my choices are pretty much naked tenders or the grilled chicken salad. I never get the fries, so it’d be nice if an extra tender was floated my way, occasionally. And the grilled chicken salad is not substantial, and substantial is necessary on a low carb diet. Food-​wise, I do better with the grilled chicken salad at Sheetz, but I like the atmosphere at BWW, the servers, and even the noise, so I prefer to go to BWW. I just wish the low carb options had more going for them. A substantial salad or a low carb sub for the fries would be pretty good.
It’s real nice having a place I can get some food, Diet Coke, and free wifi until 2AM, and I’m darn glad to have them as a handy option with good service.